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Re: HP Support Center June Release (ITRC Retirement)

From billg999@cs.uofs.edu (Bill Gunshannon)
Newsgroups comp.os.vms
Subject Re: HP Support Center June Release (ITRC Retirement)
Date 2011-04-27 15:06 +0000
Organization Computing Sciences Dept., University of Scranton
Message-ID <91qpnqFvaoU3@mid.individual.net> (permalink)
References (6 earlier) <91o7p7Fb5fU2@mid.individual.net> <82ac52ee-38f6-4394-838a-04606b412f67@22g2000prx.googlegroups.com> <ip7iq9$knl$3@online.de> <paul.nospam-E7CED8.13153227042011@pbook.sture.ch> <ip9ack$kk8$1@online.de>

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In article <ip9ack$kk8$1@online.de>,
	helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) writes:
> In article <91qhrgFvaoU1@mid.individual.net>, billg999@cs.uofs.edu (Bill
> Gunshannon) writes: 
> 
>> > I could certainly try out security related scenarios on my own kit which 
>> > my contract at work expressly forbade (without permission in writing 
>> > etc).
>> 
>> And you don't see a problem with using a Hobbyist System as a testbed
>> for a production operation?
> 
> Good point, of course.  

Which has to make you wonder how widespread this practice is.  And,
how many sites are just using Hobbyist licenses for their production
systems in toto.  And, wether or not HP has become aware of this as
a problem and thus explains why they seem unwilling to talk to the
Hobbyist Community about buying support for unlicensed systems.

>                         Something completely different is that a 
> hobbyist installs the latest patch, just because he likes installing 
> patches (hey, different strokes for different folks), then notices a 
> problem and reports it.  

I seem to remember it being stated here that there really was no way
for Hobbyists to report these problems and that HP wasn't really 
interested in what Hobyists reported anyway.

>                            This saves "real" customers a lot of pain.  

I would expect that HP does nothing that costs money until a paying
customer complains.  Fixing things costs money, why fix something
that hasn't affected paying customers? (rhetorical question.  I know
why, but then bottom-line isn't my most important concern.)

> Many "real" customers don't install the newest patches, but only those 
> which have been well tested.  

That would be kinda chicken/egg, don't you think?  I know if I was a
production shop I would not place any value on the testing done by a
"hobbyist".  I would either test it myself in my environment or just
trust the company that has liability if it all goes to hell.

>                              But if there are only "real" customers 
> left, who will do the testing on a no-risk system?

The company providing the patches, who has soem liability if they screw
up.  Or customers on systems set up for testing.  Or is that another 
facet of the development process that has disappeared now that programmers
call themselves engineers.
 
bill

-- 
Bill Gunshannon          |  de-moc-ra-cy (di mok' ra see) n.  Three wolves
billg999@cs.scranton.edu |  and a sheep voting on what's for dinner.
University of Scranton   |
Scranton, Pennsylvania   |         #include <std.disclaimer.h>   

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Thread

HP Support Center June Release (ITRC Retirement) Wilm Boerhout <wboerhout@gmail.com> - 2011-04-26 00:38 -0700
  Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 08:05 +0000
    Re: HP Support Center June Release (ITRC Retirement) "John Reagan" <johnrreagan@earthlink.net> - 2011-04-26 07:41 -0400
      Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 12:31 +0000
        Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-26 13:31 +0000
          Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 14:08 +0000
            Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-26 15:54 +0000
              Re: HP Support Center June Release (ITRC Retirement) Simon Clubley <clubley@remove_me.eisner.decus.org-Earth.UFP> - 2011-04-26 17:18 +0000
                Re: HP Support Center June Release (ITRC Retirement) "Richard B. Gilbert" <rgilbert88@comcast.net> - 2011-04-26 15:27 -0400
                Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 23:01 +0000
                Re: HP Support Center June Release (ITRC Retirement) Stephen Hoffman <Hoff@HoffmanLabs-RemoveThis-.Com> - 2011-04-26 20:27 -0400
              Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 22:54 +0000
                Re: HP Support Center June Release (ITRC Retirement) Paul Sture <paul.nospam@sture.ch> - 2011-04-27 13:18 +0200
          Re: HP Support Center June Release (ITRC Retirement) Paul Sture <paul.nospam@sture.ch> - 2011-04-26 16:00 +0200
            Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-26 15:47 +0000
              Re: HP Support Center June Release (ITRC Retirement) Steven Schweda <sms.antinode@gmail.com> - 2011-04-26 11:34 -0700
                Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-26 18:50 +0000
                Re: HP Support Center June Release (ITRC Retirement) glen herrmannsfeldt <gah@ugcs.caltech.edu> - 2011-04-26 19:23 +0000
                Re: HP Support Center June Release (ITRC Retirement) Steven Schweda <sms.antinode@gmail.com> - 2011-04-26 14:11 -0700
                Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 23:00 +0000
                Re: HP Support Center June Release (ITRC Retirement) Paul Sture <paul.nospam@sture.ch> - 2011-04-27 13:15 +0200
                Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-27 12:52 +0000
                Re: HP Support Center June Release (ITRC Retirement) Paul Sture <paul.nospam@sture.ch> - 2011-04-28 16:35 +0200
                Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-27 14:48 +0000
                Re: HP Support Center June Release (ITRC Retirement) Jan-Erik Soderholm <jan-erik.soderholm@telia.com> - 2011-04-27 16:57 +0200
                Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-27 15:06 +0000
                Re: HP Support Center June Release (ITRC Retirement) Simon Clubley <clubley@remove_me.eisner.decus.org-Earth.UFP> - 2011-04-27 17:15 +0000
                Re: HP Support Center June Release (ITRC Retirement) Steven Schweda <sms.antinode@gmail.com> - 2011-04-27 13:14 -0700
                Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-27 22:41 +0000
                Re: HP Support Center June Release (ITRC Retirement) Steven Schweda <sms.antinode@gmail.com> - 2011-04-27 17:03 -0700
                Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-28 01:05 +0000
                Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-27 16:12 +0000
                Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-27 16:22 +0000
                Re: HP Support Center June Release (ITRC Retirement) JF Mezei <jfmezei.spamnot@vaxination.ca> - 2011-04-28 04:19 -0400
                Re: HP Support Center June Release (ITRC Retirement) "Richard B. Gilbert" <rgilbert88@comcast.net> - 2011-04-27 15:48 -0400
              Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 22:50 +0000
      Re: HP Support Center June Release (ITRC Retirement) Ken Fairfield <ken.fairfield@gmail.com> - 2011-04-26 09:58 -0700
        Re: HP Support Center June Release (ITRC Retirement) "Steven Underwood" <nobody@spamcop.net> - 2011-04-26 20:27 -0400
          Re: HP Support Center June Release (ITRC Retirement) IanMiller <gxys@uk2.net> - 2011-04-27 02:06 -0700
            Re: HP Support Center June Release (ITRC Retirement) IanMiller <gxys@uk2.net> - 2011-04-27 02:09 -0700
            Re: HP Support Center June Release (ITRC Retirement) Steven Schweda <sms.antinode@gmail.com> - 2011-04-27 06:02 -0700
              Re: HP Support Center June Release (ITRC Retirement) "Richard B. Gilbert" <rgilbert88@comcast.net> - 2011-04-27 14:47 -0400
              Re: HP Support Center June Release (ITRC Retirement) IanMiller <gxys@uk2.net> - 2011-04-28 02:24 -0700
                Re: HP Support Center June Release (ITRC Retirement) "Richard B. Gilbert" <rgilbert88@comcast.net> - 2011-04-28 08:40 -0400
                Re: HP Support Center June Release (ITRC Retirement) Paul Sture <paul.nospam@sture.ch> - 2011-04-28 16:36 +0200
                Re: HP Support Center June Release (ITRC Retirement) IanMiller <gxys@uk2.net> - 2011-04-28 08:34 -0700
    Re: HP Support Center June Release (ITRC Retirement) Simon Clubley <clubley@remove_me.eisner.decus.org-Earth.UFP> - 2011-04-26 17:13 +0000

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