Re: HP Support Center June Release (ITRC Retirement)

From	helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply)
Newsgroups	comp.os.vms
Subject	Re: HP Support Center June Release (ITRC Retirement)
Date	2011-04-26 23:01 +0000
Organization	Multivax C&R
Message-ID	<ip7isk$knl$4@online.de> (permalink)
References	(4 earlier) <91nvpqFb5fU1@mid.individual.net> <ip6jkj$pu9$1@online.de> <91o85oFb5fU3@mid.individual.net> <ip6uos$le1$2@dont-email.me> <RoidnX9gloYDgSrQnZ2dnUVZ_vydnZ2d@giganews.com>

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In article <RoidnX9gloYDgSrQnZ2dnUVZ_vydnZ2d@giganews.com>, "Richard B.
Gilbert" <rgilbert88@comcast.net> writes: 

> If I were doing it, I'd want to charge almost as much HP does.  Think 
> what's involved!  You may need source listings for every version you 
> support.  You need to be able to analyze a crash dump in sufficient 
> detail to be able to explain to the customer just WHY his system 
> crashed.  You would have to deal with idiots who cannot, or will not,
> RTFM!  

Yes, I agree, but this is full support.  Access to patches WITH NO OTHER 
SUPPORT is obviously less expensive to provide.

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HP Support Center June Release (ITRC Retirement) Wilm Boerhout <wboerhout@gmail.com> - 2011-04-26 00:38 -0700
  Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 08:05 +0000
    Re: HP Support Center June Release (ITRC Retirement) "John Reagan" <johnrreagan@earthlink.net> - 2011-04-26 07:41 -0400
      Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 12:31 +0000
        Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-26 13:31 +0000
          Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 14:08 +0000
            Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-26 15:54 +0000
              Re: HP Support Center June Release (ITRC Retirement) Simon Clubley <clubley@remove_me.eisner.decus.org-Earth.UFP> - 2011-04-26 17:18 +0000
                Re: HP Support Center June Release (ITRC Retirement) "Richard B. Gilbert" <rgilbert88@comcast.net> - 2011-04-26 15:27 -0400
                Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 23:01 +0000
                Re: HP Support Center June Release (ITRC Retirement) Stephen Hoffman <Hoff@HoffmanLabs-RemoveThis-.Com> - 2011-04-26 20:27 -0400
              Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 22:54 +0000
                Re: HP Support Center June Release (ITRC Retirement) Paul Sture <paul.nospam@sture.ch> - 2011-04-27 13:18 +0200
          Re: HP Support Center June Release (ITRC Retirement) Paul Sture <paul.nospam@sture.ch> - 2011-04-26 16:00 +0200
            Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-26 15:47 +0000
              Re: HP Support Center June Release (ITRC Retirement) Steven Schweda <sms.antinode@gmail.com> - 2011-04-26 11:34 -0700
                Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-26 18:50 +0000
                Re: HP Support Center June Release (ITRC Retirement) glen herrmannsfeldt <gah@ugcs.caltech.edu> - 2011-04-26 19:23 +0000
                Re: HP Support Center June Release (ITRC Retirement) Steven Schweda <sms.antinode@gmail.com> - 2011-04-26 14:11 -0700
                Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 23:00 +0000
                Re: HP Support Center June Release (ITRC Retirement) Paul Sture <paul.nospam@sture.ch> - 2011-04-27 13:15 +0200
                Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-27 12:52 +0000
                Re: HP Support Center June Release (ITRC Retirement) Paul Sture <paul.nospam@sture.ch> - 2011-04-28 16:35 +0200
                Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-27 14:48 +0000
                Re: HP Support Center June Release (ITRC Retirement) Jan-Erik Soderholm <jan-erik.soderholm@telia.com> - 2011-04-27 16:57 +0200
                Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-27 15:06 +0000
                Re: HP Support Center June Release (ITRC Retirement) Simon Clubley <clubley@remove_me.eisner.decus.org-Earth.UFP> - 2011-04-27 17:15 +0000
                Re: HP Support Center June Release (ITRC Retirement) Steven Schweda <sms.antinode@gmail.com> - 2011-04-27 13:14 -0700
                Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-27 22:41 +0000
                Re: HP Support Center June Release (ITRC Retirement) Steven Schweda <sms.antinode@gmail.com> - 2011-04-27 17:03 -0700
                Re: HP Support Center June Release (ITRC Retirement) billg999@cs.uofs.edu (Bill Gunshannon) - 2011-04-28 01:05 +0000
                Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-27 16:12 +0000
                Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-27 16:22 +0000
                Re: HP Support Center June Release (ITRC Retirement) JF Mezei <jfmezei.spamnot@vaxination.ca> - 2011-04-28 04:19 -0400
                Re: HP Support Center June Release (ITRC Retirement) "Richard B. Gilbert" <rgilbert88@comcast.net> - 2011-04-27 15:48 -0400
              Re: HP Support Center June Release (ITRC Retirement) helbig@astro.multiCLOTHESvax.de (Phillip Helbig---undress to reply) - 2011-04-26 22:50 +0000
      Re: HP Support Center June Release (ITRC Retirement) Ken Fairfield <ken.fairfield@gmail.com> - 2011-04-26 09:58 -0700
        Re: HP Support Center June Release (ITRC Retirement) "Steven Underwood" <nobody@spamcop.net> - 2011-04-26 20:27 -0400
          Re: HP Support Center June Release (ITRC Retirement) IanMiller <gxys@uk2.net> - 2011-04-27 02:06 -0700
            Re: HP Support Center June Release (ITRC Retirement) IanMiller <gxys@uk2.net> - 2011-04-27 02:09 -0700
            Re: HP Support Center June Release (ITRC Retirement) Steven Schweda <sms.antinode@gmail.com> - 2011-04-27 06:02 -0700
              Re: HP Support Center June Release (ITRC Retirement) "Richard B. Gilbert" <rgilbert88@comcast.net> - 2011-04-27 14:47 -0400
              Re: HP Support Center June Release (ITRC Retirement) IanMiller <gxys@uk2.net> - 2011-04-28 02:24 -0700
                Re: HP Support Center June Release (ITRC Retirement) "Richard B. Gilbert" <rgilbert88@comcast.net> - 2011-04-28 08:40 -0400
                Re: HP Support Center June Release (ITRC Retirement) Paul Sture <paul.nospam@sture.ch> - 2011-04-28 16:36 +0200
                Re: HP Support Center June Release (ITRC Retirement) IanMiller <gxys@uk2.net> - 2011-04-28 08:34 -0700
    Re: HP Support Center June Release (ITRC Retirement) Simon Clubley <clubley@remove_me.eisner.decus.org-Earth.UFP> - 2011-04-26 17:13 +0000

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