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Amaysim

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  Amaysim felix <felix@real_felix.invalid> - 2017-11-06 10:38 +1100
    Re: Amaysim Petzl <petzlx@gmail.com> - 2017-11-06 12:40 +1100
      Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 13:19 +1100
    Re: Amaysim Max <max@val.morgan> - 2017-11-06 12:58 +1100
      Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 13:17 +1100
        Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:39 +1100
          Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 14:49 +1100
            Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:46 +1100
          Re: Amaysim Max <max@val.morgan> - 2017-11-06 16:52 +1100
            Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 17:34 +1100
              Re: Amaysim Max <max@val.morgan> - 2017-11-06 20:35 +1100
                Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 20:37 +1100
                  Re: Amaysim Max <max@val.morgan> - 2017-11-06 20:48 +1100
      Re: Amaysim news16 <news16@woa.com.au> - 2017-11-06 03:32 +0000
        Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:36 +1100
      Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:34 +1100
        Re: Amaysim FMurtz <haggisz@hotmail.com> - 2017-11-06 15:00 +1100
          Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:47 +1100
          Re: Amaysim Max <max@val.morgan> - 2017-11-07 19:57 +1100
            Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-07 20:14 +1100
    Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:23 +1100
      Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 14:42 +1100
        Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:46 +1100
    Re: Amaysim de chucka <Dechucka1@hotmail.com> - 2017-11-06 14:46 +1100

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#62062 — Amaysim

there's no phone number on their page anywhere, but if you google you 
find it: https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/

strange. don't they want to sell their phone plans?


-- 
http://thereligionofpeace.com
https://www.jihadwatch.org

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#62063

On Mon, 6 Nov 2017 10:38:24 +1100, felix <felix@real_felix.invalid>
wrote:

>
>there's no phone number on their page anywhere, but if you google you 
>find it: https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>
>strange. don't they want to sell their phone plans?

Buy their sims at most grocery stores BigW etc.
Then register online
https://www.amaysim.com.au
-- 
Petzl 
Tiberius Caesar who reigned for 22 years, 
and his last year was AD 37. wrote: 

"The extremities of Spain, the various parts of Gaul, the regions of 
Britain which have never been penetrated by Roman arms, have received 
the religion of Christ." 

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#62068

On 6/11/2017 12:40 PM, Petzl wrote:
> On Mon, 6 Nov 2017 10:38:24 +1100, felix <felix@real_felix.invalid>
> wrote:
>
>> there's no phone number on their page anywhere, but if you google you
>> find it: https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>
>> strange. don't they want to sell their phone plans?
> Buy their sims at most grocery stores BigW etc.

I ordered online

> Then register online
> https://www.amaysim.com.au


-- 
https://www.coalitionformarriage.com.au/
http://bernardgaynor.com.au/
http://thereligionofpeace.com
https://www.jihadwatch.org

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#62064

On 6/11/2017 10:38 AM, felix wrote:
> 
> there's no phone number on their page anywhere, but if you google you 
> find it: https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
> 
> strange. don't they want to sell their phone plans?
> 

They are going strong on live chat for their customer service and 
discouraging phone support.

Web chat probably resolves issues quicker because there is less 
pleasantries and other nonsense that occurs on the phone.

I suspect it is probably cheaper too due to no phone calls taking place 
although I'm not sure exactly how that would work.

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#62066

On 6/11/2017 12:58 PM, Max wrote:
> On 6/11/2017 10:38 AM, felix wrote:
>>
>> there's no phone number on their page anywhere, but if you google you 
>> find it: 
>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>
>> strange. don't they want to sell their phone plans?
>>
>
> They are going strong on live chat for their customer service and 
> discouraging phone support.
>
> Web chat probably resolves issues quicker because there is less 
> pleasantries and other nonsense that occurs on the phone.
>
> I suspect it is probably cheaper too due to no phone calls taking 
> place although I'm not sure exactly how that would work.
>

well less phone calls mean less staff they need to employ so less cost 
to them. but if they are going to have a call centre, then I would 
expect the number to appear on the website somewhere, even if it's 
deeply buried under lots of previous links in 'contacts' or 'help', as 
is so often done


-- 
https://www.coalitionformarriage.com.au/
http://bernardgaynor.com.au/
http://thereligionofpeace.com
https://www.jihadwatch.org

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#62076

"felix" <felix@real_felix.invalid> wrote in message 
news:f69v1sF8pbcU1@mid.individual.net...
> On 6/11/2017 12:58 PM, Max wrote:
>> On 6/11/2017 10:38 AM, felix wrote:
>>>
>>> there's no phone number on their page anywhere, but if you google you 
>>> find it: 
>>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>>
>>> strange. don't they want to sell their phone plans?
>>>
>>
>> They are going strong on live chat for their customer service and 
>> discouraging phone support.
>>
>> Web chat probably resolves issues quicker because there is less 
>> pleasantries and other nonsense that occurs on the phone.
>>
>> I suspect it is probably cheaper too due to no phone calls taking place 
>> although I'm not sure exactly how that would work.

> well less phone calls mean less staff they need to employ so less cost to 
> them.

Nope, it costs more to do it by chat instead of phone
call, because communication is much slower by chat.

> but if they are going to have a call centre,

They always have and they have to have
a room full of people doing chat anyway.

> then I would expect the number to appear on the website somewhere,

It does with the special number over the mobile service.

> even if it's deeply buried under lots of previous links in 'contacts' or 
> 'help', as is so often done

They do in fact have a system that you can use to
setup a phone call, but it usually shows busy for
the phone calls and allows you to initiate a chat. 

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#62079

On 6/11/2017 2:39 PM, Rod Speed wrote:
>
>
> "felix" <felix@real_felix.invalid> wrote in message 
> news:f69v1sF8pbcU1@mid.individual.net...
>> On 6/11/2017 12:58 PM, Max wrote:
>>> On 6/11/2017 10:38 AM, felix wrote:
>>>>
>>>> there's no phone number on their page anywhere, but if you google 
>>>> you find it: 
>>>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>>>
>>>> strange. don't they want to sell their phone plans?
>>>>
>>>
>>> They are going strong on live chat for their customer service and 
>>> discouraging phone support.
>>>
>>> Web chat probably resolves issues quicker because there is less 
>>> pleasantries and other nonsense that occurs on the phone.
>>>
>>> I suspect it is probably cheaper too due to no phone calls taking 
>>> place although I'm not sure exactly how that would work.
>
>> well less phone calls mean less staff they need to employ so less 
>> cost to them.
>
> Nope, it costs more to do it by chat instead of phone
> call, because communication is much slower by chat.
>
>> but if they are going to have a call centre,
>
> They always have and they have to have
> a room full of people doing chat anyway.
>
>> then I would expect the number to appear on the website somewhere,
>
> It does with the special number over the mobile service.

but then you already have to be a customer to use that

>
>> even if it's deeply buried under lots of previous links in 'contacts' 
>> or 'help', as is so often done
>
> They do in fact have a system that you can use to
> setup a phone call, but it usually shows busy for
> the phone calls and allows you to initiate a chat.


-- 
https://www.coalitionformarriage.com.au/
http://bernardgaynor.com.au/
http://thereligionofpeace.com
https://www.jihadwatch.org

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#62083

"felix" <felix@real_felix.invalid> wrote in message 
news:f6a4f0F9ovrU2@mid.individual.net...
> On 6/11/2017 2:39 PM, Rod Speed wrote:
>>
>>
>> "felix" <felix@real_felix.invalid> wrote in message 
>> news:f69v1sF8pbcU1@mid.individual.net...
>>> On 6/11/2017 12:58 PM, Max wrote:
>>>> On 6/11/2017 10:38 AM, felix wrote:
>>>>>
>>>>> there's no phone number on their page anywhere, but if you google you 
>>>>> find it: 
>>>>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>>>>
>>>>> strange. don't they want to sell their phone plans?
>>>>>
>>>>
>>>> They are going strong on live chat for their customer service and 
>>>> discouraging phone support.
>>>>
>>>> Web chat probably resolves issues quicker because there is less 
>>>> pleasantries and other nonsense that occurs on the phone.
>>>>
>>>> I suspect it is probably cheaper too due to no phone calls taking place 
>>>> although I'm not sure exactly how that would work.
>>
>>> well less phone calls mean less staff they need to employ so less cost 
>>> to them.
>>
>> Nope, it costs more to do it by chat instead of phone
>> call, because communication is much slower by chat.
>>
>>> but if they are going to have a call centre,
>>
>> They always have and they have to have
>> a room full of people doing chat anyway.
>>
>>> then I would expect the number to appear on the website somewhere,
>>
>> It does with the special number over the mobile service.
>
> but then you already have to be a customer to use that

Duh.

>>> even if it's deeply buried under lots of previous links in 'contacts' or 
>>> 'help', as is so often done
>>
>> They do in fact have a system that you can use to
>> setup a phone call, but it usually shows busy for
>> the phone calls and allows you to initiate a chat.
 

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#62085

On 6/11/2017 2:39 PM, Rod Speed wrote:
> 
> 
> "felix" <felix@real_felix.invalid> wrote in message 
> news:f69v1sF8pbcU1@mid.individual.net...
>> On 6/11/2017 12:58 PM, Max wrote:
>>> On 6/11/2017 10:38 AM, felix wrote:
>>>>
>>>> there's no phone number on their page anywhere, but if you google 
>>>> you find it: 
>>>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>>>
>>>> strange. don't they want to sell their phone plans?
>>>>
>>>
>>> They are going strong on live chat for their customer service and 
>>> discouraging phone support.
>>>
>>> Web chat probably resolves issues quicker because there is less 
>>> pleasantries and other nonsense that occurs on the phone.
>>>
>>> I suspect it is probably cheaper too due to no phone calls taking 
>>> place although I'm not sure exactly how that would work.
> 
>> well less phone calls mean less staff they need to employ so less cost 
>> to them.
> 
> Nope, it costs more to do it by chat instead of phone
> call, because communication is much slower by chat.
> 

Then why are they all doing chat?

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#62086

"Max" <max@val.morgan> wrote in message news:otota7$61g$1@gioia.aioe.org...
> On 6/11/2017 2:39 PM, Rod Speed wrote:
>>
>>
>> "felix" <felix@real_felix.invalid> wrote in message 
>> news:f69v1sF8pbcU1@mid.individual.net...
>>> On 6/11/2017 12:58 PM, Max wrote:
>>>> On 6/11/2017 10:38 AM, felix wrote:
>>>>>
>>>>> there's no phone number on their page anywhere, but if you google you 
>>>>> find it: 
>>>>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>>>>
>>>>> strange. don't they want to sell their phone plans?
>>>>>
>>>>
>>>> They are going strong on live chat for their customer service and 
>>>> discouraging phone support.
>>>>
>>>> Web chat probably resolves issues quicker because there is less 
>>>> pleasantries and other nonsense that occurs on the phone.
>>>>
>>>> I suspect it is probably cheaper too due to no phone calls taking place 
>>>> although I'm not sure exactly how that would work.
>>
>>> well less phone calls mean less staff they need to employ so less cost 
>>> to them.
>>
>> Nope, it costs more to do it by chat instead of phone
>> call, because communication is much slower by chat.
>>
>
> Then why are they all doing chat?

Because they are fuckwits. If it was cheaper, everyone
would be doing it that way, and they don’t.

They are fuckwits in lots of other ways too.

I left amaysim for jeenee because amaysim wasn’t showing
any sign of having a competitive $10 per month unlimited plan.

I asked them if there was one coming and they said that there wasn’t.

A month after I had moved, they announced theirs.

And then the fuckers sent me an email asking me to come back,
but only listing their vaya offers, the lowest of which was $16,
even tho they had just listed their new $10 offer with amaysim.


I've been harassing them about why I don’t get 4G on my old backup
phone, the iphone 5. No one could tell me why initially, including Apple,
with 3 'senior advisors' with Apple all failing to work out why, with one
deciding the phone must be faulty.

I eventually found out why, the iphone5 doesn’t have band 28
and optus and telstra do 4G on band 28 in most of the country.
Turns out the Optus coverage thing allows you to specify your
phone model and its then dead obvious why I'm not getting
4G on the iphone5 but do on the iphone6S.

The fuckwits at amaysim wont even let you talk to 2nd level
support until you go and get another sim from woolys, move
the number to that and still get the same problem, even tho
I keep rubbing their fucking noses in the fact that the new
sim does 4G fine on the 6S.

I keep demanding to talk to 2nd level support about it,
just to see how bad they actually are. They have been
supposed to call me for 3 fucking weeks now, and never do.

Turns out that they have been calling the new sim, even tho
I have told them to contact me on the number I get all calls on.

They have just been told today that they have been calling
the wrong number, AGAIN, and promised to call me on the
correct number within 20 mins but havent, again. Bet the
fuckers have called the wrong fucking number, again.

The only reason I keep using them is because their PAYG
still has some advantages with a sim that only receives
calls and texts. They have just doubled their call and text
and data charges on it, so the aldi sim is better value if
you make a few calls or texts or data, but does require
annual renewal. 

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#62087

I am going to Amaysim for the $10 per month plan.

I am currently on Vaya post paid.  If I port mid way through the billing 
cycle, what will happen?

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#62088

Max <max@val.morgan> wrote

> I am going to Amaysim for the $10 per month plan.

> I am currently on Vaya post paid.  If I port mid way through the billing 
> cycle, what will happen?

I didn’t try that, I waited till the last day literally to activate the new 
sim with jeenee. 

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#62089

On 6/11/2017 8:37 PM, Rod Speed wrote:
> Max <max@val.morgan> wrote
> 
>> I am going to Amaysim for the $10 per month plan.
> 
>> I am currently on Vaya post paid.  If I port mid way through the 
>> billing cycle, what will happen?
> 
> I didn’t try that, I waited till the last day literally to activate the 
> new sim with jeenee.

I rushed out and bought an Amaysim sim.  I didn't want the sim sitting 
around for a month so I ported straight away.  Worst case is that I'm 
down $10.  Not too bad.

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#62073

On Mon, 06 Nov 2017 12:58:02 +1100, Max wrote:


> Web chat probably resolves issues quicker because there is less
> pleasantries and other nonsense that occurs on the phone.

It is a Bot.

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#62081

news16 <news16@woa.com.au> wrote 
> Max wrote

>> Web chat probably resolves issues quicker because there is 
>> less pleasantries and other nonsense that occurs on the phone.
 
> It is a Bot.

Nope.  

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#62074

Max <max@val.morgan> wrote
> felix wrote

>> there's no phone number on their page anywhere, but if you google you 
>> find it: 
>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/

>> strange. don't they want to sell their phone plans?

> They are going strong on live chat for their customer service

Yes.

> and discouraging phone support.

Not really, just prefer chat when they are busy.

Madly IMO because chat is lousy use of phone droid time.

> Web chat probably resolves issues quicker

Nope, its always slower to type than speak.

> because there is less pleasantries and other nonsense that occurs on the 
> phone.

But no one can type as fast as they can speak.

> I suspect it is probably cheaper too due to no phone calls taking place

Nope, not with voip calls.

> although I'm not sure exactly how that would work.

It doesn’t. 

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#62080

Rod Speed wrote:
> Max <max@val.morgan> wrote
>> felix wrote
>
>>> there's no phone number on their page anywhere, but if you google you
>>> find it:
>>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>
>>> strange. don't they want to sell their phone plans?
>
>> They are going strong on live chat for their customer service
>
> Yes.
>
>> and discouraging phone support.
>
> Not really, just prefer chat when they are busy.
>
> Madly IMO because chat is lousy use of phone droid time.
>
>> Web chat probably resolves issues quicker
>
> Nope, its always slower to type than speak.
>
>> because there is less pleasantries and other nonsense that occurs on
>> the phone.
>
> But no one can type as fast as they can speak.
>
>> I suspect it is probably cheaper too due to no phone calls taking place
>
> Nope, not with voip calls.
>
>> although I'm not sure exactly how that would work.
>
> It doesn’t.

The clever operator can have many chats on the go at a time, so it may 
work out cheaper.

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#62084

"FMurtz" <haggisz@hotmail.com> wrote in message 
news:59ffde66$0$29400$b1db1813$7c6b8ee7@news.astraweb.com...
> Rod Speed wrote:
>> Max <max@val.morgan> wrote
>>> felix wrote
>>
>>>> there's no phone number on their page anywhere, but if you google you
>>>> find it:
>>>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>
>>>> strange. don't they want to sell their phone plans?
>>
>>> They are going strong on live chat for their customer service
>>
>> Yes.
>>
>>> and discouraging phone support.
>>
>> Not really, just prefer chat when they are busy.
>>
>> Madly IMO because chat is lousy use of phone droid time.
>>
>>> Web chat probably resolves issues quicker
>>
>> Nope, its always slower to type than speak.
>>
>>> because there is less pleasantries and other nonsense that occurs on
>>> the phone.
>>
>> But no one can type as fast as they can speak.
>>
>>> I suspect it is probably cheaper too due to no phone calls taking place
>>
>> Nope, not with voip calls.
>>
>>> although I'm not sure exactly how that would work.
>>
>> It doesn’t.
>
> The clever operator can have many chats on the go at a time,

But few do.

> so it may work out cheaper.

Nope, their communication with each customer is still much slower. 

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#62119

On 6/11/2017 3:00 PM, FMurtz wrote:
> Rod Speed wrote:
>> Max <max@val.morgan> wrote
>>> felix wrote
>>
>>>> there's no phone number on their page anywhere, but if you google you
>>>> find it:
>>>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>
>>>> strange. don't they want to sell their phone plans?
>>
>>> They are going strong on live chat for their customer service
>>
>> Yes.
>>
>>> and discouraging phone support.
>>
>> Not really, just prefer chat when they are busy.
>>
>> Madly IMO because chat is lousy use of phone droid time.
>>
>>> Web chat probably resolves issues quicker
>>
>> Nope, its always slower to type than speak.
>>
>>> because there is less pleasantries and other nonsense that occurs on
>>> the phone.
>>
>> But no one can type as fast as they can speak.
>>
>>> I suspect it is probably cheaper too due to no phone calls taking place
>>
>> Nope, not with voip calls.
>>
>>> although I'm not sure exactly how that would work.
>>
>> It doesn’t.
> 
> The clever operator can have many chats on the go at a time, so it may 
> work out cheaper.

This is probably what happens.  They can have at least two going at the 
same time which halves the number of operators required.

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#62120

"Max" <max@val.morgan> wrote in message news:otrsim$1ucj$1@gioia.aioe.org...
> On 6/11/2017 3:00 PM, FMurtz wrote:
>> Rod Speed wrote:
>>> Max <max@val.morgan> wrote
>>>> felix wrote
>>>
>>>>> there's no phone number on their page anywhere, but if you google you
>>>>> find it:
>>>>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>>
>>>>> strange. don't they want to sell their phone plans?
>>>
>>>> They are going strong on live chat for their customer service
>>>
>>> Yes.
>>>
>>>> and discouraging phone support.
>>>
>>> Not really, just prefer chat when they are busy.
>>>
>>> Madly IMO because chat is lousy use of phone droid time.
>>>
>>>> Web chat probably resolves issues quicker
>>>
>>> Nope, its always slower to type than speak.
>>>
>>>> because there is less pleasantries and other nonsense that occurs on
>>>> the phone.
>>>
>>> But no one can type as fast as they can speak.
>>>
>>>> I suspect it is probably cheaper too due to no phone calls taking place
>>>
>>> Nope, not with voip calls.
>>>
>>>> although I'm not sure exactly how that would work.
>>>
>>> It doesn’t.
>>
>> The clever operator can have many chats on the go at a time, so it may 
>> work out cheaper.
>
> This is probably what happens.  They can have at least two going at the 
> same time

Yes.

> which halves the number of operators required.

Nope, because each one takes much longer. 

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