Groups | Search | Server Info | Keyboard shortcuts | Login | Register [http] [https] [nntp] [nntps]

Groups > aus.computers > #62079

Re: Amaysim

Cross-posted to 3 groups.

Show all headers | View raw

On 6/11/2017 2:39 PM, Rod Speed wrote:
>
>
> "felix" <felix@real_felix.invalid> wrote in message 
> news:f69v1sF8pbcU1@mid.individual.net...
>> On 6/11/2017 12:58 PM, Max wrote:
>>> On 6/11/2017 10:38 AM, felix wrote:
>>>>
>>>> there's no phone number on their page anywhere, but if you google 
>>>> you find it: 
>>>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>>>
>>>> strange. don't they want to sell their phone plans?
>>>>
>>>
>>> They are going strong on live chat for their customer service and 
>>> discouraging phone support.
>>>
>>> Web chat probably resolves issues quicker because there is less 
>>> pleasantries and other nonsense that occurs on the phone.
>>>
>>> I suspect it is probably cheaper too due to no phone calls taking 
>>> place although I'm not sure exactly how that would work.
>
>> well less phone calls mean less staff they need to employ so less 
>> cost to them.
>
> Nope, it costs more to do it by chat instead of phone
> call, because communication is much slower by chat.
>
>> but if they are going to have a call centre,
>
> They always have and they have to have
> a room full of people doing chat anyway.
>
>> then I would expect the number to appear on the website somewhere,
>
> It does with the special number over the mobile service.

but then you already have to be a customer to use that

>
>> even if it's deeply buried under lots of previous links in 'contacts' 
>> or 'help', as is so often done
>
> They do in fact have a system that you can use to
> setup a phone call, but it usually shows busy for
> the phone calls and allows you to initiate a chat.


-- 
https://www.coalitionformarriage.com.au/
http://bernardgaynor.com.au/
http://thereligionofpeace.com
https://www.jihadwatch.org

Back to aus.computers | Previous | Next — Previous in thread | Next in thread | Find similar | Unroll thread

Thread

Amaysim felix <felix@real_felix.invalid> - 2017-11-06 10:38 +1100
  Re: Amaysim Petzl <petzlx@gmail.com> - 2017-11-06 12:40 +1100
    Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 13:19 +1100
  Re: Amaysim Max <max@val.morgan> - 2017-11-06 12:58 +1100
    Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 13:17 +1100
      Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:39 +1100
        Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 14:49 +1100
          Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:46 +1100
        Re: Amaysim Max <max@val.morgan> - 2017-11-06 16:52 +1100
          Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 17:34 +1100
            Re: Amaysim Max <max@val.morgan> - 2017-11-06 20:35 +1100
              Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 20:37 +1100
                Re: Amaysim Max <max@val.morgan> - 2017-11-06 20:48 +1100
    Re: Amaysim news16 <news16@woa.com.au> - 2017-11-06 03:32 +0000
      Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:36 +1100
    Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:34 +1100
      Re: Amaysim FMurtz <haggisz@hotmail.com> - 2017-11-06 15:00 +1100
        Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:47 +1100
        Re: Amaysim Max <max@val.morgan> - 2017-11-07 19:57 +1100
          Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-07 20:14 +1100
  Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:23 +1100
    Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 14:42 +1100
      Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:46 +1100
  Re: Amaysim de chucka <Dechucka1@hotmail.com> - 2017-11-06 14:46 +1100

csiph-web