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Groups > aus.computers > #62120

Re: Amaysim

From "Rod Speed" <rod.speed.aaa@gmail.com>
Newsgroups aus.computers, aus.comms, aus.legal
Subject Re: Amaysim
Date 2017-11-07 20:14 +1100
Message-ID <f6dcb3F257hU1@mid.individual.net> (permalink)
References <f69lngF6qseU3@mid.individual.net> <otofj9$1b9a$1@gioia.aioe.org> <f6a3i3F9m1bU1@mid.individual.net> <59ffde66$0$29400$b1db1813$7c6b8ee7@news.astraweb.com> <otrsim$1ucj$1@gioia.aioe.org>

Cross-posted to 3 groups.

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"Max" <max@val.morgan> wrote in message news:otrsim$1ucj$1@gioia.aioe.org...
> On 6/11/2017 3:00 PM, FMurtz wrote:
>> Rod Speed wrote:
>>> Max <max@val.morgan> wrote
>>>> felix wrote
>>>
>>>>> there's no phone number on their page anywhere, but if you google you
>>>>> find it:
>>>>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>>
>>>>> strange. don't they want to sell their phone plans?
>>>
>>>> They are going strong on live chat for their customer service
>>>
>>> Yes.
>>>
>>>> and discouraging phone support.
>>>
>>> Not really, just prefer chat when they are busy.
>>>
>>> Madly IMO because chat is lousy use of phone droid time.
>>>
>>>> Web chat probably resolves issues quicker
>>>
>>> Nope, its always slower to type than speak.
>>>
>>>> because there is less pleasantries and other nonsense that occurs on
>>>> the phone.
>>>
>>> But no one can type as fast as they can speak.
>>>
>>>> I suspect it is probably cheaper too due to no phone calls taking place
>>>
>>> Nope, not with voip calls.
>>>
>>>> although I'm not sure exactly how that would work.
>>>
>>> It doesn’t.
>>
>> The clever operator can have many chats on the go at a time, so it may 
>> work out cheaper.
>
> This is probably what happens.  They can have at least two going at the 
> same time

Yes.

> which halves the number of operators required.

Nope, because each one takes much longer. 

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Thread

Amaysim felix <felix@real_felix.invalid> - 2017-11-06 10:38 +1100
  Re: Amaysim Petzl <petzlx@gmail.com> - 2017-11-06 12:40 +1100
    Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 13:19 +1100
  Re: Amaysim Max <max@val.morgan> - 2017-11-06 12:58 +1100
    Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 13:17 +1100
      Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:39 +1100
        Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 14:49 +1100
          Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:46 +1100
        Re: Amaysim Max <max@val.morgan> - 2017-11-06 16:52 +1100
          Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 17:34 +1100
            Re: Amaysim Max <max@val.morgan> - 2017-11-06 20:35 +1100
              Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 20:37 +1100
                Re: Amaysim Max <max@val.morgan> - 2017-11-06 20:48 +1100
    Re: Amaysim news16 <news16@woa.com.au> - 2017-11-06 03:32 +0000
      Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:36 +1100
    Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:34 +1100
      Re: Amaysim FMurtz <haggisz@hotmail.com> - 2017-11-06 15:00 +1100
        Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:47 +1100
        Re: Amaysim Max <max@val.morgan> - 2017-11-07 19:57 +1100
          Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-07 20:14 +1100
  Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:23 +1100
    Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 14:42 +1100
      Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:46 +1100
  Re: Amaysim de chucka <Dechucka1@hotmail.com> - 2017-11-06 14:46 +1100

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