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Re: Amaysim

Cross-posted to 3 groups.

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"Max" <max@val.morgan> wrote in message news:otota7$61g$1@gioia.aioe.org...
> On 6/11/2017 2:39 PM, Rod Speed wrote:
>>
>>
>> "felix" <felix@real_felix.invalid> wrote in message 
>> news:f69v1sF8pbcU1@mid.individual.net...
>>> On 6/11/2017 12:58 PM, Max wrote:
>>>> On 6/11/2017 10:38 AM, felix wrote:
>>>>>
>>>>> there's no phone number on their page anywhere, but if you google you 
>>>>> find it: 
>>>>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/
>>>>>
>>>>> strange. don't they want to sell their phone plans?
>>>>>
>>>>
>>>> They are going strong on live chat for their customer service and 
>>>> discouraging phone support.
>>>>
>>>> Web chat probably resolves issues quicker because there is less 
>>>> pleasantries and other nonsense that occurs on the phone.
>>>>
>>>> I suspect it is probably cheaper too due to no phone calls taking place 
>>>> although I'm not sure exactly how that would work.
>>
>>> well less phone calls mean less staff they need to employ so less cost 
>>> to them.
>>
>> Nope, it costs more to do it by chat instead of phone
>> call, because communication is much slower by chat.
>>
>
> Then why are they all doing chat?

Because they are fuckwits. If it was cheaper, everyone
would be doing it that way, and they don’t.

They are fuckwits in lots of other ways too.

I left amaysim for jeenee because amaysim wasn’t showing
any sign of having a competitive $10 per month unlimited plan.

I asked them if there was one coming and they said that there wasn’t.

A month after I had moved, they announced theirs.

And then the fuckers sent me an email asking me to come back,
but only listing their vaya offers, the lowest of which was $16,
even tho they had just listed their new $10 offer with amaysim.


I've been harassing them about why I don’t get 4G on my old backup
phone, the iphone 5. No one could tell me why initially, including Apple,
with 3 'senior advisors' with Apple all failing to work out why, with one
deciding the phone must be faulty.

I eventually found out why, the iphone5 doesn’t have band 28
and optus and telstra do 4G on band 28 in most of the country.
Turns out the Optus coverage thing allows you to specify your
phone model and its then dead obvious why I'm not getting
4G on the iphone5 but do on the iphone6S.

The fuckwits at amaysim wont even let you talk to 2nd level
support until you go and get another sim from woolys, move
the number to that and still get the same problem, even tho
I keep rubbing their fucking noses in the fact that the new
sim does 4G fine on the 6S.

I keep demanding to talk to 2nd level support about it,
just to see how bad they actually are. They have been
supposed to call me for 3 fucking weeks now, and never do.

Turns out that they have been calling the new sim, even tho
I have told them to contact me on the number I get all calls on.

They have just been told today that they have been calling
the wrong number, AGAIN, and promised to call me on the
correct number within 20 mins but havent, again. Bet the
fuckers have called the wrong fucking number, again.

The only reason I keep using them is because their PAYG
still has some advantages with a sim that only receives
calls and texts. They have just doubled their call and text
and data charges on it, so the aldi sim is better value if
you make a few calls or texts or data, but does require
annual renewal. 

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Thread

Amaysim felix <felix@real_felix.invalid> - 2017-11-06 10:38 +1100
  Re: Amaysim Petzl <petzlx@gmail.com> - 2017-11-06 12:40 +1100
    Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 13:19 +1100
  Re: Amaysim Max <max@val.morgan> - 2017-11-06 12:58 +1100
    Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 13:17 +1100
      Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:39 +1100
        Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 14:49 +1100
          Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:46 +1100
        Re: Amaysim Max <max@val.morgan> - 2017-11-06 16:52 +1100
          Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 17:34 +1100
            Re: Amaysim Max <max@val.morgan> - 2017-11-06 20:35 +1100
              Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 20:37 +1100
                Re: Amaysim Max <max@val.morgan> - 2017-11-06 20:48 +1100
    Re: Amaysim news16 <news16@woa.com.au> - 2017-11-06 03:32 +0000
      Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:36 +1100
    Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:34 +1100
      Re: Amaysim FMurtz <haggisz@hotmail.com> - 2017-11-06 15:00 +1100
        Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:47 +1100
        Re: Amaysim Max <max@val.morgan> - 2017-11-07 19:57 +1100
          Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-07 20:14 +1100
  Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:23 +1100
    Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 14:42 +1100
      Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:46 +1100
  Re: Amaysim de chucka <Dechucka1@hotmail.com> - 2017-11-06 14:46 +1100

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