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Groups > aus.computers > #62076
| From | "Rod Speed" <rod.speed.aaa@gmail.com> |
|---|---|
| Newsgroups | aus.computers, aus.comms, aus.legal |
| Subject | Re: Amaysim |
| Date | 2017-11-06 14:39 +1100 |
| Message-ID | <f6a3r8F9nr6U1@mid.individual.net> (permalink) |
| References | <f69lngF6qseU3@mid.individual.net> <otofj9$1b9a$1@gioia.aioe.org> <f69v1sF8pbcU1@mid.individual.net> |
Cross-posted to 3 groups.
"felix" <felix@real_felix.invalid> wrote in message news:f69v1sF8pbcU1@mid.individual.net... > On 6/11/2017 12:58 PM, Max wrote: >> On 6/11/2017 10:38 AM, felix wrote: >>> >>> there's no phone number on their page anywhere, but if you google you >>> find it: >>> https://www.comparetv.com.au/amaysim/amaysim-contact-phone-number/ >>> >>> strange. don't they want to sell their phone plans? >>> >> >> They are going strong on live chat for their customer service and >> discouraging phone support. >> >> Web chat probably resolves issues quicker because there is less >> pleasantries and other nonsense that occurs on the phone. >> >> I suspect it is probably cheaper too due to no phone calls taking place >> although I'm not sure exactly how that would work. > well less phone calls mean less staff they need to employ so less cost to > them. Nope, it costs more to do it by chat instead of phone call, because communication is much slower by chat. > but if they are going to have a call centre, They always have and they have to have a room full of people doing chat anyway. > then I would expect the number to appear on the website somewhere, It does with the special number over the mobile service. > even if it's deeply buried under lots of previous links in 'contacts' or > 'help', as is so often done They do in fact have a system that you can use to setup a phone call, but it usually shows busy for the phone calls and allows you to initiate a chat.
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Amaysim felix <felix@real_felix.invalid> - 2017-11-06 10:38 +1100
Re: Amaysim Petzl <petzlx@gmail.com> - 2017-11-06 12:40 +1100
Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 13:19 +1100
Re: Amaysim Max <max@val.morgan> - 2017-11-06 12:58 +1100
Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 13:17 +1100
Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:39 +1100
Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 14:49 +1100
Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:46 +1100
Re: Amaysim Max <max@val.morgan> - 2017-11-06 16:52 +1100
Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 17:34 +1100
Re: Amaysim Max <max@val.morgan> - 2017-11-06 20:35 +1100
Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 20:37 +1100
Re: Amaysim Max <max@val.morgan> - 2017-11-06 20:48 +1100
Re: Amaysim news16 <news16@woa.com.au> - 2017-11-06 03:32 +0000
Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:36 +1100
Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:34 +1100
Re: Amaysim FMurtz <haggisz@hotmail.com> - 2017-11-06 15:00 +1100
Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:47 +1100
Re: Amaysim Max <max@val.morgan> - 2017-11-07 19:57 +1100
Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-07 20:14 +1100
Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 14:23 +1100
Re: Amaysim felix <felix@real_felix.invalid> - 2017-11-06 14:42 +1100
Re: Amaysim "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-11-06 15:46 +1100
Re: Amaysim de chucka <Dechucka1@hotmail.com> - 2017-11-06 14:46 +1100
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