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Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service

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  Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-06-28 13:04 +0100
    Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Theo <theom+news@chiark.greenend.org.uk> - 2026-06-28 13:34 +0100
      Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Richmond <dnomhcir@gmx.com> - 2026-06-28 14:34 +0100
        Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Theo <theom+news@chiark.greenend.org.uk> - 2026-06-28 16:43 +0100
          Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Andy Burns <usenet@andyburns.uk> - 2026-06-28 16:56 +0100
            Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Bob Eager <throwaway0008@eager.cx> - 2026-06-28 17:33 +0000
          Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Richmond <dnomhcir@gmx.com> - 2026-06-28 16:57 +0100
        Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Bob Eager <throwaway0008@eager.cx> - 2026-06-28 17:36 +0000
          Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Tweed <usenet.tweed@gmail.com> - 2026-06-28 17:39 +0000
          Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Richmond <dnomhcir@gmx.com> - 2026-06-28 22:53 +0100
            Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Bob Eager <throwaway0008@eager.cx> - 2026-06-28 22:50 +0000
              Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Tweed <usenet.tweed@gmail.com> - 2026-06-29 05:30 +0000
                Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Spike <aero.spike@mail.com> - 2026-06-29 08:07 +0000
    Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Tweed <usenet.tweed@gmail.com> - 2026-06-28 12:57 +0000
      Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-06-28 14:31 +0100
        Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Tweed <usenet.tweed@gmail.com> - 2026-06-28 13:52 +0000
          Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Richmond <dnomhcir@gmx.com> - 2026-06-28 14:58 +0100
            Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Tweed <usenet.tweed@gmail.com> - 2026-06-28 14:03 +0000
              Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-06-28 18:53 +0100
                Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service Tweed <usenet.tweed@gmail.com> - 2026-06-28 18:41 +0000
          Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service David Woolley <david@ex.djwhome.demon.invalid> - 2026-07-01 14:27 +0100

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#9229 — Re: Plusnet and Broadband - no email service, no phone service... and now no broadband service

On 2026/6/28 7:20:5, Tweed wrote:
> J. P. Gilliver <G6JPG@255soft.uk> wrote:
>> On 2026/6/27 22:52:8, Roger Mills wrote:
>>> On 26/06/2026 20:54, David Wade wrote:
>>>
>>>>
>>>> So "PlusNet" is your "Pound shop" internet only provider.
>>>> "EE" is for the vast majority of users.
>>>> "BT" is your Marks and Spencer or Waitrose customer...
>>>>
>> (BT must have improved a lot since I was with them.)
>>>>
>>>
>>> Absolutely right. But there's nothing to stop Plusnet customers who want 
>>> a "landline" (VoIP) from using a 3rd party provider for that. I already 
>>> have an AAISP VoIP account and will port my landline number to that when 
>>> my copper landline finally disappears. You do need extra hardware for 
>>
>> Probably planning to do the same, though maybe with voipfone, having
>> heard customer service from A&A has declined.
>>
> I’m with A&A both for FTTP and VoIP. Absolutely no evidence that customer
> service has declined. 
> 
> 
There was some mention on here that A&A's reputation as the Rolls-Royce
of ISPs (with corresponding cost!) had made their treatment of VoIP-only
customers somewhat smug. At least one person agreed - and, they did have
to up their (admittedly competitive) VoIP prices, to cover the extra
cost of supporting VoIP-only customers who weren't perhaps as savvy as
their ISP customers (who _were_/are mostly savvy, else they wouldn't be
paying the ISP costs). Maybe, as a result of the extra staff, they're
back to being nice (well, not condescending) to VoIP-only customers.

Anyway, I'd be interested to hear from people who've used both A&A and
voip, and how they compare.
-- 
J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

Very funny, Scotty. Now beam down my clothes

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#9231

In uk.telecom.broadband J. P. Gilliver <G6JPG@255soft.uk> wrote:
> There was some mention on here that A&A's reputation as the Rolls-Royce
> of ISPs (with corresponding cost!) had made their treatment of VoIP-only
> customers somewhat smug. At least one person agreed - and, they did have
> to up their (admittedly competitive) VoIP prices, to cover the extra
> cost of supporting VoIP-only customers who weren't perhaps as savvy as
> their ISP customers (who _were_/are mostly savvy, else they wouldn't be
> paying the ISP costs). Maybe, as a result of the extra staff, they're
> back to being nice (well, not condescending) to VoIP-only customers.
> 
> Anyway, I'd be interested to hear from people who've used both A&A and
> voip, and how they compare.

I think it's a little bit different from that. A&A serve primarily business
customers. Businesses have dedicated technically trained staff who manage
their systems, and A&A interface with them (as well as the accounts
department for billing etc). That means they are used to dealing with
technical people, and they are not used to handholding: they aren't there to
do the IT department's job for them; if the IT department is incompetent
that's not A&A's problem.  Also business contracts don't have things like
consumer rights.

The consumer market is quite different. When you as an individual engage
with a B2B supplier you need to be more on the ball as a customer than a B2C
transaction, and if you come with a consumer mindset then you may have
problems. Now A&A have never been a B2B only supplier so there's always been
some B2C, but they've had a B2B outlook and somewhat grudgingly accept B2C
regulation.

For VOIP they're treading a fine line between businesses who buy numbers in
bulk (1000 numbers per site or whatever) and consumers who just have the
one. The former don't cause 1000x the support activity, but they don't want
to make too much loss on the latter.

Theo

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#9234

Theo <theom+news@chiark.greenend.org.uk> writes:

> In uk.telecom.broadband J. P. Gilliver <G6JPG@255soft.uk> wrote:
>> There was some mention on here that A&A's reputation as the Rolls-Royce
>> of ISPs (with corresponding cost!) had made their treatment of VoIP-only
>> customers somewhat smug. At least one person agreed - and, they did have
>> to up their (admittedly competitive) VoIP prices, to cover the extra
>> cost of supporting VoIP-only customers who weren't perhaps as savvy as
>> their ISP customers (who _were_/are mostly savvy, else they wouldn't be
>> paying the ISP costs). Maybe, as a result of the extra staff, they're
>> back to being nice (well, not condescending) to VoIP-only customers.
>> 
>> Anyway, I'd be interested to hear from people who've used both A&A and
>> voip, and how they compare.
>
> I think it's a little bit different from that. A&A serve primarily business
> customers. Businesses have dedicated technically trained staff who manage
> their systems, and A&A interface with them (as well as the accounts
> department for billing etc). That means they are used to dealing with
> technical people, and they are not used to handholding: they aren't there to
> do the IT department's job for them; if the IT department is incompetent
> that's not A&A's problem.  Also business contracts don't have things like
> consumer rights.
>
> The consumer market is quite different. When you as an individual engage
> with a B2B supplier you need to be more on the ball as a customer than a B2C
> transaction, and if you come with a consumer mindset then you may have
> problems. Now A&A have never been a B2B only supplier so there's always been
> some B2C, but they've had a B2B outlook and somewhat grudgingly accept B2C
> regulation.

This is strange, their website clearly advertises a home service. So if
they are selling it they should be ready to provide it. Being technical
doesn't exclude the possibility of providing a preconfigured router
which just works with VOIP out of the box.

They do have some good features, for example they can send GPG encrypted
email if you set it up. And the router upgrade is just a matter of
pressing a button on the website and sitting back and waiting a few
minutes.

Also you can restrict the use of VOIP to your fixed IP address as a
security precaution, and limit expense on the account. 

Also if you don't use up your 1TB quota you get a bonus added next
month. I never use my 1TB quota.

And there is IPV6.

And there is telephone and IRC support.

And they have a Mastodon server.

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#9238

In uk.telecom.voip Richmond <dnomhcir@gmx.com> wrote:
> Theo <theom+news@chiark.greenend.org.uk> writes:
> 
> > I think it's a little bit different from that. A&A serve primarily business
> > customers. Businesses have dedicated technically trained staff who manage
> > their systems, and A&A interface with them (as well as the accounts
> > department for billing etc). That means they are used to dealing with
> > technical people, and they are not used to handholding: they aren't there to
> > do the IT department's job for them; if the IT department is incompetent
> > that's not A&A's problem.  Also business contracts don't have things like
> > consumer rights.
> >
> > The consumer market is quite different. When you as an individual engage
> > with a B2B supplier you need to be more on the ball as a customer than a B2C
> > transaction, and if you come with a consumer mindset then you may have
> > problems. Now A&A have never been a B2B only supplier so there's always been
> > some B2C, but they've had a B2B outlook and somewhat grudgingly accept B2C
> > regulation.
> 
> This is strange, their website clearly advertises a home service. So if
> they are selling it they should be ready to provide it. Being technical
> doesn't exclude the possibility of providing a preconfigured router
> which just works with VOIP out of the box.

They have a home product, but they do zero to advertise it to home users.  I
have never seen an A&A advert anywhere.  It's only by word of mouth do they
get customers.  That's what I mean about them doing a bit of B2C but they're
not a consumer ISP like Plusnet.

(The home product came about mainly because their products were all PAYG on
data consumption: a lot of people didn't like that for personal use so they
came up with the Home::1 tariff)

Do they provide a preconfigured router?  I don't know what you get when you
take their FTTC/FTTP service - do you get any router at all as standard?  I
was assuming you just get login credentials to set up your own kit.  You can
of course buy hardware from them and they will preconfigure it, but I
thought that was optional (ie it's not funded out of the monthly
payment, it's a separate hardware purchase, separate contract etc).

Theo

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#9239

Theo wrote:

> [A&A] have a home product, but they do zero to advertise it to home users. 
> Do they provide a preconfigured router? 
I can't see them selling many firebricks to home users that way ...

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#9241

On Sun, 28 Jun 2026 16:56:22 +0100, Andy Burns wrote:

> Theo wrote:
> 
>> [A&A] have a home product, but they do zero to advertise it to home
>> users.
>> Do they provide a preconfigured router?
> I can't see them selling many firebricks to home users that way ...

I upgraded to FTTP a while ago, and they sent me a router on request, just 
4.95 for postage.

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#9240

Theo <theom+news@chiark.greenend.org.uk> writes:

> Do they provide a preconfigured router?  I don't know what you get when you
> take their FTTC/FTTP service - do you get any router at all as standard?  I
> was assuming you just get login credentials to set up your own kit.  You can
> of course buy hardware from them and they will preconfigure it, but I
> thought that was optional (ie it's not funded out of the monthly
> payment, it's a separate hardware purchase, separate contract etc).
>
> Theo

They provide the router at the bottom of this web page. I didn't pay
extra for it.

https://www.aa.net.uk/quick-order/

"The standard routers as offered to customers ordering broadband lines.

Zyxel DX3301 Router"

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#9242

On Sun, 28 Jun 2026 14:34:33 +0100, Richmond wrote:

> Also if you don't use up your 1TB quota you get a bonus added next
> month. I never use my 1TB quota.

The Home::1 service has no usage cap these days.

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#9243

Bob Eager <throwaway0008@eager.cx> wrote:
> On Sun, 28 Jun 2026 14:34:33 +0100, Richmond wrote:
> 
>> Also if you don't use up your 1TB quota you get a bonus added next
>> month. I never use my 1TB quota.
> 
> The Home::1 service has no usage cap these days.
> 
Are you sure? I thought it came in two flavours, capped at 1Tb/ month and
uncapped but a bit more expensive.

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#9248

Bob Eager <throwaway0008@eager.cx> writes:

> On Sun, 28 Jun 2026 14:34:33 +0100, Richmond wrote:
>
>> Also if you don't use up your 1TB quota you get a bonus added next
>> month. I never use my 1TB quota.
>
> The Home::1 service has no usage cap these days.

It is documented here:

https://www.aa.net.uk/broadband/home1/fttp-prices/

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#9249

On Sun, 28 Jun 2026 22:53:47 +0100, Richmond wrote:

> Bob Eager <throwaway0008@eager.cx> writes:
> 
>> On Sun, 28 Jun 2026 14:34:33 +0100, Richmond wrote:
>>
>>> Also if you don't use up your 1TB quota you get a bonus added next
>>> month. I never use my 1TB quota.
>>
>> The Home::1 service has no usage cap these days.
> 
> It is documented here:
> 
> https://www.aa.net.uk/broadband/home1/fttp-prices/

Ah, I see. My apologies. I'm actually on the unlimited Soho::1 tariff. We 
use > 2TB a month and there are other reasons too.

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#9250

Bob Eager <throwaway0008@eager.cx> wrote:
> On Sun, 28 Jun 2026 22:53:47 +0100, Richmond wrote:
> 
>> Bob Eager <throwaway0008@eager.cx> writes:
>> 
>>> On Sun, 28 Jun 2026 14:34:33 +0100, Richmond wrote:
>>> 
>>>> Also if you don't use up your 1TB quota you get a bonus added next
>>>> month. I never use my 1TB quota.
>>> 
>>> The Home::1 service has no usage cap these days.
>> 
>> It is documented here:
>> 
>> https://www.aa.net.uk/broadband/home1/fttp-prices/
> 
> Ah, I see. My apologies. I'm actually on the unlimited Soho::1 tariff. We 
> use > 2TB a month and there are other reasons too.
> 

That link shows that Home::1 has both capped and uncapped options. 

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#9251

Tweed <usenet.tweed@gmail.com> wrote:
> Bob Eager <throwaway0008@eager.cx> wrote:
>> On Sun, 28 Jun 2026 22:53:47 +0100, Richmond wrote:
>> 
>>> Bob Eager <throwaway0008@eager.cx> writes:
>>> 
>>>> On Sun, 28 Jun 2026 14:34:33 +0100, Richmond wrote:
>>>> 
>>>>> Also if you don't use up your 1TB quota you get a bonus added next
>>>>> month. I never use my 1TB quota.
>>>> 
>>>> The Home::1 service has no usage cap these days.
>>> 
>>> It is documented here:
>>> 
>>> https://www.aa.net.uk/broadband/home1/fttp-prices/
>> 
>> Ah, I see. My apologies. I'm actually on the unlimited Soho::1 tariff. We 
>> use > 2TB a month and there are other reasons too.

> That link shows that Home::1 has both capped and uncapped options. 

I’ve put my details into A&A’s FTTP home service.

For the same speeds and unlimited data as I have with PN, A&A at £75pm are
double my current costs.

The only call for help I’ve ever made to PN was to let them know the fibre
installation was complete, the ONT and router were powered up, and ask that
the line be enabled. A few minutes later the service went live and has run
flawlessly since then.

I can’t quite see what improvement in my going to A&A at double the cost
would actually bring.

JFTR, at the same time as the fibre installation, I’d ported my landline
number to A&A. That ran smoothly, and I run the system on their ‘send me an
mp3 of the call’ service at a minimal monthly cost. I use mobiles for
outgoing calls.

Everything related to the transition to FTTP went smoothly; but I can’t see
what advantages changing to A&A would bring…

-- 
Spike

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#9232

J. P. Gilliver <G6JPG@255soft.uk> wrote:
> On 2026/6/28 7:20:5, Tweed wrote:
>> J. P. Gilliver <G6JPG@255soft.uk> wrote:
>>> On 2026/6/27 22:52:8, Roger Mills wrote:
>>>> On 26/06/2026 20:54, David Wade wrote:
>>>> 
>>>>> 
>>>>> So "PlusNet" is your "Pound shop" internet only provider.
>>>>> "EE" is for the vast majority of users.
>>>>> "BT" is your Marks and Spencer or Waitrose customer...
>>>>> 
>>> (BT must have improved a lot since I was with them.)
>>>>> 
>>>> 
>>>> Absolutely right. But there's nothing to stop Plusnet customers who want 
>>>> a "landline" (VoIP) from using a 3rd party provider for that. I already 
>>>> have an AAISP VoIP account and will port my landline number to that when 
>>>> my copper landline finally disappears. You do need extra hardware for 
>>> 
>>> Probably planning to do the same, though maybe with voipfone, having
>>> heard customer service from A&A has declined.
>>> 
>> I’m with A&A both for FTTP and VoIP. Absolutely no evidence that customer
>> service has declined. 
>> 
>> 
> There was some mention on here that A&A's reputation as the Rolls-Royce
> of ISPs (with corresponding cost!) had made their treatment of VoIP-only
> customers somewhat smug. At least one person agreed - and, they did have
> to up their (admittedly competitive) VoIP prices, to cover the extra
> cost of supporting VoIP-only customers who weren't perhaps as savvy as
> their ISP customers (who _were_/are mostly savvy, else they wouldn't be
> paying the ISP costs). Maybe, as a result of the extra staff, they're
> back to being nice (well, not condescending) to VoIP-only customers.
> 
> Anyway, I'd be interested to hear from people who've used both A&A and
> voip, and how they compare.

I use A&A for both broadband and voice. I’ve had them for broadband through
ADSL, FTTC and now FTTP. I ported my landline numbers to them without
issue. I’ve dealt with them both by email and phone and have never had any
issue. They proactively monitor their broadband. At one point they emailed
me to say they thought my ADSL router was starting to feel unwell and
replaced it. I never noticed the issue. If they detect the broadband has
gone down you get a text message, and another one when it goes back on.
That normally when I need to turn the router’s power off for whatever
reason. As to VOIP, if you want to be the entirely non technical user they
will sell you a DECT base station and handset pre configured. Just connect
the Ethernet to your router and plug in the power supply and off it goes.
The other thing they don’t do is price walk. They have never increased the
price of my broadband service in over a decade. It’s worth paying extra
just to not having to go through the pantomimes of renewing contracts every
so often. 

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#9233

On 2026/6/28 13:57:23, Tweed wrote:
> J. P. Gilliver <G6JPG@255soft.uk> wrote:
[]
>> Anyway, I'd be interested to hear from people who've used both A&A and
>> voip, and how they compare.

(I meant voipfone there, of course.)
> 
> I use A&A for both broadband and voice. I’ve had them for broadband through
> ADSL, FTTC and now FTTP. I ported my landline numbers to them without
> issue. I’ve dealt with them both by email and phone and have never had any
> issue. They proactively monitor their broadband. At one point they emailed
> me to say they thought my ADSL router was starting to feel unwell and
> replaced it. I never noticed the issue. If they detect the broadband has
> gone down you get a text message, and another one when it goes back on.
> That normally when I need to turn the router’s power off for whatever

Yes, I've heard - and nothing to the contrary - that their ISP -
including the S part - is second to none. Though at a cost (though more
below).

> reason. As to VOIP, if you want to be the entirely non technical user they
> will sell you a DECT base station and handset pre configured. Just connect

(How about just an ATA instead?)

> the Ethernet to your router and plug in the power supply and off it goes.
> The other thing they don’t do is price walk. They have never increased the
> price of my broadband service in over a decade. It’s worth paying extra
> just to not having to go through the pantomimes of renewing contracts every
> so often. 
> 
It would be interesting to know whether that - due to inflation - has
made your prices similar to any of their competitors. Though I suspect
_new_ customers might still find them expensive.
-- 
J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

I don't see the requirement to upset people. ... There's enough to make
fun of without offending.
- Ronnie Corbett, in Radio Times 6-12 August 2011.

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#9235

J. P. Gilliver <G6JPG@255soft.uk> wrote:
> On 2026/6/28 13:57:23, Tweed wrote:
>> J. P. Gilliver <G6JPG@255soft.uk> wrote:
> []
>>> Anyway, I'd be interested to hear from people who've used both A&A and
>>> voip, and how they compare.
> 
> (I meant voipfone there, of course.)
>> 
>> I use A&A for both broadband and voice. I’ve had them for broadband through
>> ADSL, FTTC and now FTTP. I ported my landline numbers to them without
>> issue. I’ve dealt with them both by email and phone and have never had any
>> issue. They proactively monitor their broadband. At one point they emailed
>> me to say they thought my ADSL router was starting to feel unwell and
>> replaced it. I never noticed the issue. If they detect the broadband has
>> gone down you get a text message, and another one when it goes back on.
>> That normally when I need to turn the router’s power off for whatever
> 
> Yes, I've heard - and nothing to the contrary - that their ISP -
> including the S part - is second to none. Though at a cost (though more
> below).
> 
>> reason. As to VOIP, if you want to be the entirely non technical user they
>> will sell you a DECT base station and handset pre configured. Just connect
> 
> (How about just an ATA instead?)
> 
>> the Ethernet to your router and plug in the power supply and off it goes.
>> The other thing they don’t do is price walk. They have never increased the
>> price of my broadband service in over a decade. It’s worth paying extra
>> just to not having to go through the pantomimes of renewing contracts every
>> so often. 
>> 
> It would be interesting to know whether that - due to inflation - has
> made your prices similar to any of their competitors. Though I suspect
> _new_ customers might still find them expensive.

No, they don’t sell ATAs. I suspect that comes under the heading of being
potentially more trouble than it is worth in terms of support. They have no
control over what is plugged into the ATA and someone is bound to try an
oddball combination and then say it is A&A’s fault. Of course, there’s
nothing to stop you buying and configuring your own ATA, but that’s not
A&A’s support problem. 

IDNet, another high quality ISP who I also use, will sell you a
preconfigured ATA. IDNet also don’t price walk. In fact my service went
down in price last year. 

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#9236

Tweed <usenet.tweed@gmail.com> writes:


> No, they don’t sell ATAs.

They provide a router with an ATA built into it, and two phone sockets.

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#9237

Richmond <dnomhcir@gmx.com> wrote:
> Tweed <usenet.tweed@gmail.com> writes:
> 
> 
>> No, they don’t sell ATAs.
> 
> They provide a router with an ATA built into it, and two phone sockets.
> 
> 
Ah, must have changed since I got mine. Thanks for the correction. 

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#9245

On 2026/6/28 15:3:50, Tweed wrote:
> Richmond <dnomhcir@gmx.com> wrote:
>> Tweed <usenet.tweed@gmail.com> writes:
>>
>>
>>> No, they don’t sell ATAs.
>>
>> They provide a router with an ATA built into it, and two phone sockets.
>>
>>
> Ah, must have changed since I got mine. Thanks for the correction. 
> 
Presumably that's for ISP-and-VoIP customers, rather than VoIP-only.
-- 
J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

I used to dream of the day when linux was as stable as windows. Never
did I imagine that parity would be achieved by windows declining into
the chaos that engulfs and stifles linux.
- mike <ham789@netzero.net> in alt.windows7.general, 2018-4-1

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#9246

J. P. Gilliver <G6JPG@255soft.uk> wrote:
> On 2026/6/28 15:3:50, Tweed wrote:
>> Richmond <dnomhcir@gmx.com> wrote:
>>> Tweed <usenet.tweed@gmail.com> writes:
>>> 
>>> 
>>>> No, they don’t sell ATAs.
>>> 
>>> They provide a router with an ATA built into it, and two phone sockets.
>>> 
>>> 
>> Ah, must have changed since I got mine. Thanks for the correction. 
>> 
> Presumably that's for ISP-and-VoIP customers, rather than VoIP-only.

Yes. If you want the path of least resistance buy the preconfigured DECT
unit. 

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