OK, Apple provides AWESOME service again

From	Snit <usenet@gallopinginsanity.com>
Newsgroups	comp.sys.mac.system
Subject	OK, Apple provides AWESOME service again
Date	2015-10-20 11:33 -0700
Message-ID	<D24BD6FE.60C7F%usenet@gallopinginsanity.com> (permalink)

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Recently posted about Apple doing some work on a machine, for free, even
though it was out of warrantee.

Great service.

But they topped it now.

My wife has an old 2007 iMac. In 2009 it had its motherboard replaced. Turns
out they goofed when they put it in and did not put in a serial number (yes,
similar to my machine where they put in a WRONG serial number).

I called Apple about issues dealing with 10.11 and iCloud / iTunes. They did
some investigating, had me run a program to collect info from the machine,
and decided it was THEIR fault all the way back in 2009. So they are, again,
sending someone from over 100 miles away to come to MY house and fix the
computer.

For free.

A 2007 computer that they last serviced in 2009.

And they are taking full responsibility and fixing it for free.

They also note they only have a "handful" of computers which have had
missing or goofed serial numbers. The chance of my getting two is
astronomically small. But also the story of my life. :)


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OK, Apple provides AWESOME service again Snit <usenet@gallopinginsanity.com> - 2015-10-20 11:33 -0700
  Re: OK, Apple provides AWESOME service again George Kerby <ghost_topper@hotmail.com> - 2015-10-20 17:19 -0500
    Re: OK, Apple provides AWESOME service again Snit <usenet@gallopinginsanity.com> - 2015-10-20 17:04 -0700
      Re: OK, Apple provides AWESOME service again George Kerby <ghost_topper@hotmail.com> - 2015-10-21 08:18 -0500
        Re: OK, Apple provides AWESOME service again Snit <usenet@gallopinginsanity.com> - 2015-10-21 11:54 -0700

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