Path: csiph.com!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail From: Snit Newsgroups: comp.sys.mac.system Subject: OK, Apple provides AWESOME service again Date: Tue, 20 Oct 2015 11:33:18 -0700 Lines: 39 Message-ID: Mime-Version: 1.0 Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit X-Trace: individual.net Wd8qoAmn0Q0yQfcg2Mgqawb7t3Y/pQvvODnpDXI+d2CLu1Lt2g Cancel-Lock: sha1:zHYZQ+V56xh2s38YDLwymzST7Bw= User-Agent: Microsoft-Entourage/12.36.0.130206 Thread-Topic: OK, Apple provides AWESOME service again Thread-Index: AdELZcoOzN0tBDIFZkKgy7M9TgAGZg== Xref: csiph.com comp.sys.mac.system:83871 Recently posted about Apple doing some work on a machine, for free, even though it was out of warrantee. Great service. But they topped it now. My wife has an old 2007 iMac. In 2009 it had its motherboard replaced. Turns out they goofed when they put it in and did not put in a serial number (yes, similar to my machine where they put in a WRONG serial number). I called Apple about issues dealing with 10.11 and iCloud / iTunes. They did some investigating, had me run a program to collect info from the machine, and decided it was THEIR fault all the way back in 2009. So they are, again, sending someone from over 100 miles away to come to MY house and fix the computer. For free. A 2007 computer that they last serviced in 2009. And they are taking full responsibility and fixing it for free. They also note they only have a "handful" of computers which have had missing or goofed serial numbers. The chance of my getting two is astronomically small. But also the story of my life. :) -- * OS X / Linux: What is a file? * Mint MATE Trash, Panel, Menu: * Mint KDE working with folders: * Mint KDE creating files: * Mint KDE help: * Mint KDE general navigation: * Mint KDE bugs or Easter eggs? * Easy on OS X / Hard on Linux: * OS / Word Processor Comparison: