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Groups > alt.comp.os.windows-11 > #16403

Re: Windows 11 24H2 and Epson V600

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On 1/18/2025 9:03 PM, Boris wrote:
> Frank Slootweg <this@ddress.is.invalid> wrote in
> news:vmgv4e.li8.1@ID-201911.user.individual.net:
> 
>> Java Jive <java@evij.com.invalid> wrote:
>>> On 2025-01-18 14:41, Frank Slootweg wrote:
>>>>
>>>>     There is a Device Manager setting to keep the USB-port powered
>>>>     during
>>>> sleep, but it is a bit hard to determine which port on which USB hub
>>>> is the one being used for the scanner. The UsbTreeView program
>>>> mentioned by Paul can help you with that. (Basically UsbTreeView
>>>> gives you the Hub number and Port number on that hub, which is used
>>>> for the scanner and then you can look up that Port_#00PP.Hub_#00HH
>>>> number on the 'General' tab of the 'Universal Serial Bus Controllers'
>>>> tree in Device Manager. The power setting is on the 'Power
>>>> Management' tab.)
> 
> Paul's USBTree suggestion was helpful. Thanks, Paul.
> 
> Here's what you are suggesting about Power Management:
> 
> https://postimg.cc/Y4fpnM79
> 
> Thanks, Frank.
> 
>>>
>>> Or just view Device Manager choosing View, Devices by connection?
>>
>>    Yes, but you have to 'open' all the device trees or know which ones to
>> open. I don't see a way to expand all the collapsed trees. And even if
>> you can expand them, it will be hard to see the forest for the trees
>> (pun intended).
>>
>>    I don't want to drag out my scanner to try, but I have an USB
>> memory-stick in the same physical port to which I normally connect the
>> scanner and View -> Devices by connection just shows the stick but the
>> Properties tabs give no Port/Hub numbers.
>>
>>    In my test, I have to open:
>>
>> - ACPI x64-based PC
>>    - Microsoft ACPI-Compliant System
>>      - PCI Express Root Complex
>>        - PCI Express Root Port (the *right* one of four!)
>>       - AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)
>>         - USB Root Hub (Usb 3.0) (the *right* one of two!)
>>           And then I finally see
>>           "USB Mass Storage Device"
>>           and if I open that tree, I will see
>>           "Samsung Flash Drive FIT USB Device"
>>           and can open the 'Power Management' tab of the parent
>>           "USB Mass Storage Device"
>>
>>    OTOH, the USB memory-stick is in the category 'Portable Devices' so
>> perhaps my test is not valid for a scanner.
>>
> 
I too did a fresh install of Windows 11 and my Epson V370 scanner was no 
longer working.  Installed Epson software and was seeing the unable to 
connect to the scanner error message.

It took a while but I finally found out that somehow there was an APP on 
my PC that called "Windows Scan".  After I told the system to remove the 
APP and a reboot and my scanner started working again just like it did 
before reinstalling Windows 11.

I don't know how the offending APP got installed after the fresh install 
but if you find it on your machine consider removing it if you have 
scanner problems.

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Windows 11 24H2 and Epson V600 Boris <nospam@invalid.com> - 2025-01-18 05:38 +0000
  Re: Windows 11 24H2 and Epson V600 Boris <nospam@invalid.com> - 2025-01-18 05:53 +0000
  Re: Windows 11 24H2 and Epson V600 Paul <nospam@needed.invalid> - 2025-01-18 01:03 -0500
    Re: Windows 11 24H2 and Epson V600 Boris <nospam@invalid.com> - 2025-01-18 07:24 +0000
      Re: Windows 11 24H2 and Epson V600 Paul <nospam@needed.invalid> - 2025-01-18 02:40 -0500
    Re: Windows 11 24H2 and Epson V600 Boris <nospam@invalid.com> - 2025-01-19 01:47 +0000
  Re: Windows 11 24H2 and Epson V600 Peter Johnson <peter@parksidewood.nospam> - 2025-01-18 11:39 +0000
    Re: Windows 11 24H2 and Epson V600 Boris <nospam@invalid.com> - 2025-01-19 01:54 +0000
  Re: Windows 11 24H2 and Epson V600 Java Jive <java@evij.com.invalid> - 2025-01-18 12:53 +0000
    Re: Windows 11 24H2 and Epson V600 Paul <nospam@needed.invalid> - 2025-01-18 08:36 -0500
      Re: Windows 11 24H2 and Epson V600 Java Jive <java@evij.com.invalid> - 2025-01-18 16:13 +0000
    Re: Windows 11 24H2 and Epson V600 Boris <nospam@invalid.com> - 2025-01-19 02:39 +0000
  Re: Windows 11 24H2 and Epson V600 Frank Slootweg <this@ddress.is.invalid> - 2025-01-18 14:41 +0000
    Re: Windows 11 24H2 and Epson V600 Java Jive <java@evij.com.invalid> - 2025-01-18 16:15 +0000
      Re: Windows 11 24H2 and Epson V600 Frank Slootweg <this@ddress.is.invalid> - 2025-01-18 18:24 +0000
        Re: Windows 11 24H2 and Epson V600 Boris <nospam@invalid.com> - 2025-01-19 03:03 +0000
          Re: Windows 11 24H2 and Epson V600 GlowingBlueMist <zapbot@truely.invalid> - 2025-01-19 05:09 -0600
            Re: Windows 11 24H2 and Epson V600 Boris <nospam@invalid.com> - 2025-01-19 18:48 +0000

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