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Re: magic number for mcrypt

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On 17/11/14 23:43, William Unruh wrote:
> If someone  has a long history of being helpful, people are willing to
> put up with his peculiarities because they get far more out of him then
> they lose by having to disentagle his phrases. Ie, if you are a stranger
> and you come in with bad spelling, and are asking for help, people are
> going to be much less tolerant of you, since they are pretty sure that
> not only will it cost them in trying to figure out what you are going to
> say, but also in the effort to try to help you.


Indeed.

If someone at work logs a problem with:

"I went to this URL and it did blah..."

and another person sends me an email (not logs a ticket) with some vague 
complaint that project X from 80 projects "isn't working":

Guess which one gets looked at first?


That is not some BOFH attitude - I'm paid to look at both problems. Both 
are usually equal priority. So the person who is succinct and 
communicative gets their problem fixed (if possible) first because I 
like to clear a few quick jobs before getting bogged down in long winded 
and/or awkward ones - it's good for my psyche!

And the URL is enough for me to resolve:

a) Server name (via DNS)

b) Which apache VHOST and then which web component is exhibiting the 
problem.

Yes I do tell people from time to time that giving me the URL is the 
best bit of info they can give :)

I don't much care about spelling and grammar as long as it's still more 
or less clear. However, when a student sends me something in SMS-speak 
such as:

"pls can u fx this 4 me or my s-ay will be l8 k thx", it will get thrown 
back on principle!

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Thread

magic number for mcrypt "Bill Cunningham" <nospam@nspam.invalid> - 2014-11-15 18:30 -0500
  Re: magic number for mcrypt Thad Floryan <thad@thadlabs.com> - 2014-11-15 18:27 -0800
    Re: magic number for mcrypt "Bill Cunningham" <nospam@nspam.invalid> - 2014-11-15 21:54 -0500
      Re: magic number for mcrypt Thad Floryan <thad@thadlabs.com> - 2014-11-15 19:02 -0800
        Re: magic number for mcrypt Thad Floryan <thad@thadlabs.com> - 2014-11-15 19:08 -0800
          Re: magic number for mcrypt gazelle@shell.xmission.com (Kenny McCormack) - 2014-11-16 06:52 +0000
            Re: magic number for mcrypt Thad Floryan <thad@thadlabs.com> - 2014-11-16 01:10 -0800
          Re: magic number for mcrypt "Bill Cunningham" <nospam@nspam.invalid> - 2014-11-16 14:01 -0500
            Re: magic number for mcrypt Bobbie Sellers <bliss-sf4ever@dslextreme.com> - 2014-11-16 11:56 -0800
              Re: magic number for mcrypt Robert Riches <spamtrap42@jacob21819.net> - 2014-11-18 03:50 +0000
                Re: magic number for mcrypt "Bill Cunningham" <nospam@nspam.invalid> - 2014-11-17 23:56 -0500
            Re: magic number for mcrypt "Bill Cunningham" <nospam@nspam.invalid> - 2014-11-16 15:34 -0500
              Re: magic number for mcrypt William Unruh <unruh@invalid.ca> - 2014-11-16 22:16 +0000
                Re: magic number for mcrypt "Bill Cunningham" <nospam@nspam.invalid> - 2014-11-17 16:47 -0500
                Re: magic number for mcrypt William Unruh <unruh@invalid.ca> - 2014-11-17 23:43 +0000
                Re: magic number for mcrypt Tim Watts <tw_usenet@dionic.net> - 2014-11-18 00:36 +0000
                Re: magic number for mcrypt "Bill Cunningham" <nospam@nspam.invalid> - 2014-11-17 23:02 -0500
              Re: magic number for mcrypt Keith Keller <kkeller-usenet@wombat.san-francisco.ca.us> - 2014-11-16 17:39 -0800
                Re: magic number for mcrypt "Bill Cunningham" <nospam@nspam.invalid> - 2014-11-17 16:22 -0500
        Re: magic number for mcrypt "Bill Cunningham" <nospam@nspam.invalid> - 2014-11-16 13:59 -0500

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