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Re: McDonald's Kiosk failure

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On 28/03/2019 12:00, Sylvia Else wrote:
> On 28/03/2019 9:43 pm, Adrian Caspersz wrote:
>>>
>>> 4. Somehow, and upstream failure can break a touch screen driver.
>>>
>>> The mind boggles.
>>>
>>
>> Faulty driver update deployed from remote?
>>
> 
> I don't think so. It appears I didn't adequately explain what was going 
> on. None of the McDonald's order system was working, not the kiosks, not 
> the counter cash registers, nor ordering over the Ap.
> 
> The kiosk BSofD seemed just a symptom of the wider problem, albeit not 
> the kind one would expect.

Maybe this.

There apparently is a "EloView" management thing that looks after both 
Android and Windows clients, one of the features is a Connectivity Watchdog

https://www.elotouch.com/eloview/support/whats-new-release-1.17-3

"You can now get more reliable connectivity to devices thanks to 
implementation of a connectivity watchdog. Devices can rarely go OFFLINE 
in the EloView portal due to prior network upsets or other issues. The 
watchdog will automatically reboot devices every 24 hours in case they 
lose connectivity. This is an optional feature you can select if you 
notice that your devices lose connectivity – i.e. show OFFLINE on 
EloView when they are in fact connected to the internet."

The network went down, the driver noticed it and attempted to take 
windows down (unsuccessfully).

-- 
Adrian C

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Thread

McDonald's Kiosk failure Sylvia Else <sylvia@email.invalid> - 2019-03-28 15:48 +1100
  Re: McDonald's Kiosk failure mm0fmf <none@invalid.com> - 2019-03-28 07:37 +0000
    Re: McDonald's Kiosk failure Roger Blake <rogblake@iname.invalid> - 2019-03-31 00:19 +0000
      Re: McDonald's Kiosk failure Adrian Caspersz <email@here.invalid> - 2019-04-01 18:16 +0100
        Re: McDonald's Kiosk failure Adrian Caspersz <email@here.invalid> - 2019-04-01 18:18 +0100
        Re: McDonald's Kiosk failure Roger Blake <rogblake@iname.invalid> - 2019-04-01 18:02 +0000
          Re: McDonald's Kiosk failure Adrian Caspersz <email@here.invalid> - 2019-04-03 13:37 +0100
            Re: McDonald's Kiosk failure Roger Blake <rogblake@iname.invalid> - 2019-04-04 01:20 +0000
        Re: McDonald's Kiosk failure Eli the Bearded <*@eli.users.panix.com> - 2019-04-04 20:57 +0000
  Re: McDonald's Kiosk failure Andy Burns <usenet@andyburns.uk> - 2019-03-28 08:27 +0000
    Re: McDonald's Kiosk failure Sylvia Else <sylvia@email.invalid> - 2019-03-28 22:55 +1100
  Re: McDonald's Kiosk failure Richard Kettlewell <invalid@invalid.invalid> - 2019-03-28 08:39 +0000
    Re: McDonald's Kiosk failure Sylvia Else <sylvia@email.invalid> - 2019-03-28 22:56 +1100
  Re: McDonald's Kiosk failure Adrian Caspersz <email@here.invalid> - 2019-03-28 10:43 +0000
    Re: McDonald's Kiosk failure Sylvia Else <sylvia@email.invalid> - 2019-03-28 23:00 +1100
      Re: McDonald's Kiosk failure Adrian Caspersz <email@here.invalid> - 2019-03-28 12:38 +0000
        Re: McDonald's Kiosk failure Sylvia Else <sylvia@email.invalid> - 2019-03-28 23:47 +1100
      Re: McDonald's Kiosk failure kludge@panix.com (Scott Dorsey) - 2019-03-28 10:02 -0400
        Re: McDonald's Kiosk failure Huge <Huge@nowhere.much.invalid> - 2019-03-28 14:17 +0000
        Re: McDonald's Kiosk failure Ivan Shmakov <ivan@siamics.net> - 2019-03-28 14:30 +0000
      Re: McDonald's Kiosk failure Andy Burns <usenet@andyburns.uk> - 2019-03-28 15:30 +0000
  Re: McDonald's Kiosk failure Dan Espen <dan1espen@gmail.com> - 2019-03-28 09:45 -0400
    Re: McDonald's Kiosk failure Rich <rich@example.invalid> - 2019-03-28 14:18 +0000
      Re: McDonald's Kiosk failure Adrian Caspersz <email@here.invalid> - 2019-03-28 16:21 +0000

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