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Groups > comp.misc > #17654

Re: McDonald's Kiosk failure

From Sylvia Else <sylvia@email.invalid>
Newsgroups comp.misc
Subject Re: McDonald's Kiosk failure
Date 2019-03-28 23:00 +1100
Message-ID <gg3ra5Fms75U1@mid.individual.net> (permalink)
References <gg321vFhie8U1@mid.individual.net> <gg3mr1FltlaU1@mid.individual.net>

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On 28/03/2019 9:43 pm, Adrian Caspersz wrote:
> On 28/03/2019 04:48, Sylvia Else wrote:
>> My local Maccas was temporarily unable to take orders today because 
>> there was some kind of upstream network failure. I took this 
>> photograph of one of their kiosks.
>>
>> https://www.dropbox.com/s/lsmg6ux84svt2ne/WindowsCrash.jpg?dl=0
>>
>> What does this image tell us?
>>
>> 1. McDonald's is using Windows to run a system that takes orders for 
>> burgers and coffee.
>>
>> 2. Said system cannot handle an upstream failure without crashing due 
>> to problem with a driver.
>>
>> 3. The driver appears to be related to the touch screen.
>>
>> <https://www.scribd.com/document/254188226/Elo-Touch-Solutions-Multi-Touch-Driver-User-Manual-6-4-0> 
>>
>>
>> 4. Somehow, and upstream failure can break a touch screen driver.
>>
>> The mind boggles.
>>
> 
> Faulty driver update deployed from remote?
> 

I don't think so. It appears I didn't adequately explain what was going 
on. None of the McDonald's order system was working, not the kiosks, not 
the counter cash registers, nor ordering over the Ap.

The kiosk BSofD seemed just a symptom of the wider problem, albeit not 
the kind one would expect.

Sylvia.

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Thread

McDonald's Kiosk failure Sylvia Else <sylvia@email.invalid> - 2019-03-28 15:48 +1100
  Re: McDonald's Kiosk failure mm0fmf <none@invalid.com> - 2019-03-28 07:37 +0000
    Re: McDonald's Kiosk failure Roger Blake <rogblake@iname.invalid> - 2019-03-31 00:19 +0000
      Re: McDonald's Kiosk failure Adrian Caspersz <email@here.invalid> - 2019-04-01 18:16 +0100
        Re: McDonald's Kiosk failure Adrian Caspersz <email@here.invalid> - 2019-04-01 18:18 +0100
        Re: McDonald's Kiosk failure Roger Blake <rogblake@iname.invalid> - 2019-04-01 18:02 +0000
          Re: McDonald's Kiosk failure Adrian Caspersz <email@here.invalid> - 2019-04-03 13:37 +0100
            Re: McDonald's Kiosk failure Roger Blake <rogblake@iname.invalid> - 2019-04-04 01:20 +0000
        Re: McDonald's Kiosk failure Eli the Bearded <*@eli.users.panix.com> - 2019-04-04 20:57 +0000
  Re: McDonald's Kiosk failure Andy Burns <usenet@andyburns.uk> - 2019-03-28 08:27 +0000
    Re: McDonald's Kiosk failure Sylvia Else <sylvia@email.invalid> - 2019-03-28 22:55 +1100
  Re: McDonald's Kiosk failure Richard Kettlewell <invalid@invalid.invalid> - 2019-03-28 08:39 +0000
    Re: McDonald's Kiosk failure Sylvia Else <sylvia@email.invalid> - 2019-03-28 22:56 +1100
  Re: McDonald's Kiosk failure Adrian Caspersz <email@here.invalid> - 2019-03-28 10:43 +0000
    Re: McDonald's Kiosk failure Sylvia Else <sylvia@email.invalid> - 2019-03-28 23:00 +1100
      Re: McDonald's Kiosk failure Adrian Caspersz <email@here.invalid> - 2019-03-28 12:38 +0000
        Re: McDonald's Kiosk failure Sylvia Else <sylvia@email.invalid> - 2019-03-28 23:47 +1100
      Re: McDonald's Kiosk failure kludge@panix.com (Scott Dorsey) - 2019-03-28 10:02 -0400
        Re: McDonald's Kiosk failure Huge <Huge@nowhere.much.invalid> - 2019-03-28 14:17 +0000
        Re: McDonald's Kiosk failure Ivan Shmakov <ivan@siamics.net> - 2019-03-28 14:30 +0000
      Re: McDonald's Kiosk failure Andy Burns <usenet@andyburns.uk> - 2019-03-28 15:30 +0000
  Re: McDonald's Kiosk failure Dan Espen <dan1espen@gmail.com> - 2019-03-28 09:45 -0400
    Re: McDonald's Kiosk failure Rich <rich@example.invalid> - 2019-03-28 14:18 +0000
      Re: McDonald's Kiosk failure Adrian Caspersz <email@here.invalid> - 2019-03-28 16:21 +0000

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