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Horrible user experience with fresh trixie install on a Thinkpad X11 Carbon Gen12

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From	Bjørn Mork <bjorn@mork.no>
Newsgroups	linux.debian.maint.boot
Subject	Horrible user experience with fresh trixie install on a Thinkpad X11 Carbon Gen12
Date	Mon, 13 Apr 2026 13:30:01 +0200
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Tried something new today:  A fresh install of trixie on a "modern"
(2 year old) laptop.

First boot, after what I perceived as a successful install, resulted in
a black screen with a frozen cursor on top left.  No response to any key
press.  Hard power off was the only way out.

Booting in recovery mode and installing firmware-intel-graphics fixed
the problem.

But how many new users will know how to

 - boot into recovery mode,
 - configure networking manually,
 - guess that a firmware is missing,
 - know which package to look for, and
 - how to install it from the command line?


My guess is that approximately 100% of users facing such issues will
simply try another distro, until they find one that works out of the
box.

This is NOT a question about non-free firmware blobs.  I'm fine with
asking users to explictly install those.  The problem is that there was
no such question, and the system was so broken without the firmware that
most users are unable to make that choice even if they knew about it.



Bjørn

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Thread

Horrible user experience with fresh trixie install on a Thinkpad  X11 Carbon Gen12 Bjørn Mork <bjorn@mork.no> - 2026-04-13 13:30 +0200
  Re: Horrible user experience with fresh trixie install on a Thinkpad  X11 Carbon Gen12 Pascal Hambourg <pascal@plouf.fr.eu.org> - 2026-04-13 15:00 +0200
    Re: Horrible user experience with fresh trixie install on a  Thinkpad X11 Carbon Gen12 Bjørn Mork <bjorn@mork.no> - 2026-04-13 15:50 +0200
      horribe developer experience to get bug reports while buying bread  (Re: Horrible user experience with fresh trixie install on a Thinkpad X11  Carbon Gen12) Holger Levsen <holger@layer-acht.org> - 2026-04-13 20:40 +0200
  Re: Horrible user experience with fresh trixie install on a  Thinkpad X11 Carbon Gen12 Bjørn Mork <bjorn@mork.no> - 2026-04-13 16:10 +0200
    Re: Horrible user experience with fresh trixie install on a Thinkpad  X11 Carbon Gen12 Steve McIntyre <steve@einval.com> - 2026-04-13 18:00 +0200
      Re: Horrible user experience with fresh trixie install on a Thinkpad  X11 Carbon Gen12 Pascal Hambourg <pascal@plouf.fr.eu.org> - 2026-04-13 18:40 +0200
        Re: Horrible user experience with fresh trixie install on a  Thinkpad X11 Carbon Gen12 Bjørn Mork <bjorn@mork.no> - 2026-04-13 20:20 +0200
          Re: Horrible user experience with fresh trixie install on a Thinkpad  X11 Carbon Gen12 Pascal Hambourg <pascal@plouf.fr.eu.org> - 2026-04-26 20:20 +0200
      Re: Horrible user experience with fresh trixie install on a  Thinkpad X11 Carbon Gen12 Bjørn Mork <bjorn@mork.no> - 2026-04-13 21:10 +0200
    Re: Horrible user experience with fresh trixie install on a Thinkpad  X11 Carbon Gen12 Pascal Hambourg <pascal@plouf.fr.eu.org> - 2026-04-13 18:00 +0200

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