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Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests...

From ANTant@zimage.com (Ant)
Subject Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests...
Newsgroups comp.sys.mac.system, comp.sys.mac.hardware.misc, comp.sys.mac.portables
References <JOednbDWmv12r57LnZ2dnUU7-Yv46u6z@earthlink.com> <d6gud9Fk9a4U2@mid.individual.net>
Message-ID <suCdncqVXoLs2p7LnZ2dnUU7-cmdnZ2d@earthlink.com> (permalink)
Date 2015-09-23 19:44 -0500

Cross-posted to 3 groups.

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In comp.sys.mac.portables Jolly Roger <jollyroger@pobox.com> wrote:
> On 2015-09-23, Ant <ANTant@zimage.com> wrote:
> >
> > I told him to boot it up with D key held down for its hardware test.
> > He ran the tests, but he said it got stuck too as shown in
> > http://i.imgur.com/VQ6Yy8s.jpg since the status bar and time werne't
> > changing.

> From the photo, it appears the test had only been running for 1 minute
> and 44 seconds. That's nowhere near enough time to give up on the test.
> They can run quite a lot longer than that. 

That is what i thinking too. Those estimated times are never accurate. I 
told him to let it run overnight when he sleeps in the hotel room.


> > I told him to let it run longer just in case it is slow like when he
> > is asleep (night time now). 

> He should let it run at *least* 30 minutes before he thinks about
> cancelling it. Hardware tests often take a long time. For instance, with
> a computer with a lot of RAM installed, RAM tests can take a long time
> to complete.

Sleeping for a few hours of it running should be enough. ;) I don't 
remember how much RAM his 13.3" 2012 MBP has. Maybe 8 GB of RAM? I 
wished it showed more like a graph or addresses changing like in 
Memtest86 for Linux.


> > If it is indeed stuck, then it seems like his RAM went bad based on
> > that screen?

> Nothing in the photo indicates RAM is an issue. He needs to let the test
> run its course and see what it says when it is finished.

I agree. We wait...


> > My next idea is to have him do a Command and V keys. I basically want
> > to see its boot up screen show all of its technical texts on his
> > screen and where it gets stuck at if any. If it does show them and
> > getting stuck after a while, then to get a picture and send it to me
> > so others and I can read and plan what to try next. What else to try
> > remotely for him?  He's not a technical computer user so it needs to
> > be simple and share with his iPhone's camera for us.

> I would be good to know if he can boot from the Apple recovery
> partition, assuming he has one:

> <https://support.apple.com/en-us/HT201314>

Assuming he can access it, can we run a repair on it safely with its 
Disk Utility? I assume this can take hours to finish? I don't 
remember what v10.8.5's Disk Utilities look like in Mac OS X. I 
need to show him screen shots and what to click on to do a scan and 
repair. We're not going to restore and reinstall since he is remote and 
doesn't know computers. Also, it is not using FileVault or any disk 
encryption.
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Thread

A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 18:16 -0500
  Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 18:18 -0500
    Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-23 22:41 -0500
      Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! JF Mezei <jfmezei.spamnot@vaxination.ca> - 2015-09-24 00:38 -0400
        Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! JF Mezei <jfmezei.spamnot@vaxination.ca> - 2015-09-24 00:42 -0400
          Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:09 +0000
            Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:39 +0000
              Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 11:24 -0500
              Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Ant <ant@zimage.comANT> - 2015-09-26 04:57 -0700
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-26 16:30 +0000
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-27 19:48 -0500
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-28 03:44 +0000
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-27 23:13 -0500
              Re: MacBook Pro (MBP) gets stuck during its boot ups and tests, disk's I/O error in verbose bootup, & unable to repair! ANTant@zimage.com (Ant) - 2015-09-27 19:27 -0500
                Re: MacBook Pro (MBP) gets stuck during its boot ups and tests, disk's I/O error in verbose bootup, & unable to repair! Jolly Roger <jollyroger@pobox.com> - 2015-09-28 03:43 +0000
                Re: MacBook Pro (MBP) gets stuck during its boot ups and tests, disk's I/O error in verbose bootup, & unable to repair! ANTant@zimage.com (Ant) - 2015-09-27 22:48 -0500
        Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 00:53 -0500
          Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 01:31 -0500
          Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-09-24 12:35 +0000
            Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 10:53 -0500
              Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:55 +0000
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 11:24 -0500
          Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:15 +0000
            Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 10:54 -0500
            Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Fred Moore <fmoore@gcfn.org> - 2015-09-25 11:14 -0400
              Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-25 15:34 +0000
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-25 16:39 -0500
              Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-25 16:32 -0500
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Michael Vilain <vilain@NOspamcop.net> - 2015-09-25 17:52 -0700
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-25 20:14 -0500
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Michael Vilain <vilain@NOspamcop.net> - 2015-09-25 23:45 -0700
                Re: SMART utilities... ANTant@zimage.com (Ant) - 2015-09-26 05:58 -0500
      Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:03 +0000
        Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 10:55 -0500
          Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:58 +0000
            Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 11:27 -0500
              Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 16:56 +0000
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 13:34 -0500
              Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 16:58 +0000
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 13:35 -0500
            Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! JF Mezei <jfmezei.spamnot@vaxination.ca> - 2015-09-25 00:56 -0400
              Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-25 05:23 +0000
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Ant <ant@zimage.comANT> - 2015-09-26 05:00 -0700
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-26 16:41 +0000
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Andreas Rutishauser <andreas@macandreas.ch> - 2015-09-27 07:24 +0200
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-27 16:44 +0000
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! JF Mezei <jfmezei.spamnot@vaxination.ca> - 2015-09-26 13:59 -0400
  Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... nospam <nospam@nospam.invalid> - 2015-09-23 19:23 -0400
    Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 19:38 -0500
      Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 01:20 +0000
        Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 20:24 -0500
          Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 01:27 +0000
            Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 22:17 -0500
              Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 14:57 +0000
      Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-09-24 12:32 +0000
        Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:14 +0000
          Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-24 10:57 -0500
            Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 16:00 +0000
              Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-24 11:27 -0500
  Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 00:28 +0000
    Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 19:44 -0500
      Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 01:22 +0000
        Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 20:25 -0500
          Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 22:58 -0500
            Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 14:59 +0000
              Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-24 11:00 -0500
  Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Your Name <YourName@YourISP.com> - 2015-09-24 13:25 +1200
    Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 20:28 -0500
  Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-09-24 12:29 +0000
    Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:11 +0000
    Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-24 11:21 -0500
      Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-09-25 06:07 +0000
        Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Ant <ant@zimage.comANT> - 2015-09-26 05:02 -0700
          Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-26 16:27 +0000
            Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-27 19:22 -0500
              Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 03:37 +0000
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-27 22:45 -0500
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... David Ritz <dritz@mindspring.com> - 2015-09-27 23:17 -0500
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-27 23:22 -0500
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... David Ritz <dritz@mindspring.com> - 2015-09-27 23:50 -0500
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... nospam <nospam@nospam.invalid> - 2015-09-28 01:49 -0400
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Michael Vilain <vilain@NOspamcop.net> - 2015-09-27 21:26 -0700
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... nospam <nospam@nospam.invalid> - 2015-09-28 01:49 -0400
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 06:05 +0000
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... nospam <nospam@nospam.invalid> - 2015-09-28 02:09 -0400
                Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 05:03 +0000

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