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Groups > comp.sys.mac.system > #80391
| From | ANTant@zimage.com (Ant) |
|---|---|
| Subject | Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... |
| Newsgroups | comp.sys.mac.system, comp.sys.mac.hardware.misc, comp.sys.mac.portables |
| References | <JOednbDWmv12r57LnZ2dnUU7-Yv46u6z@earthlink.com> <230920151923114515%nospam@nospam.invalid> |
| Message-ID | <iZWdnWOZwplt2J7LnZ2dnUU7-dOdnZ2d@earthlink.com> (permalink) |
| Date | 2015-09-23 19:38 -0500 |
Cross-posted to 3 groups.
In comp.sys.mac.portables nospam <nospam@nospam.invalid> wrote:
> In article <JOednbDWmv12r57LnZ2dnUU7-Yv46u6z@earthlink.com>, Ant
> <ANTant@zimage.com> wrote:
> > As of a few hours ago after travelling far away (somewhere in Europe)
> > and using it briefly in his hotel room, my client's 13.3" MBP no longer
> > boots up fully to its updated Mac OS X v10.8.5. It gets stuck at the
> > gray Apple logo with its spinning indicator as shown in his blurry
> > iPhone photo(graph): http://i.imgur.com/uOP2XkC.jpg ... It never gets to
> > the login screen.
> >
> > Over the phone and e-mails, we briefly tried safe mode but it showed the
> > same results but at slower speeds which is expected. I told him to boot
> > it up with D key held down for its hardware test. He ran the tests, but
> > he said it got stuck too as shown in http://i.imgur.com/VQ6Yy8s.jpg
> > since the status bar and time werne't changing. I told him to let it run
> > longer just in case it is slow like when he is asleep (night time now).
> > If it is indeed stuck, then it seems like his RAM went bad based on that
> > screen?
> if aht failed, it have serious problems.
Great. I wonder what it is. I told it sounded bad if it got stuck on the
tests. :( Maybe something broke while travelling or overheated due to
the recent heat waves (100+F degrees weather). I'm waiting for his
results from his test.
> > My next idea is to have him do a Command and V keys. I basically want to
> > see its boot up screen show all of its technical texts on his screen and
> > where it gets stuck at if any. If it does show them and getting stuck
> > after a while, then to get a picture and send it to me so others and I
> > can read and plan what to try next. What else to try remotely for him?
> > He's not a technical computer user so it needs to be simple and share
> > with his iPhone's camera for us.
> worth a shot but it looks like a hardware issue.
:(
> > Ironically, his AppleCare just ended after getting it over three years
> > ago (late summer of 2012) so it will probably be expensive to repair or
> > buy a new MBP if I can't fix it next week. :(
> if applecare just ended then they might fix it anyway for no cost.
OK, we'll try it if it is not fixed by next week. I told him to go to an
Apple store in Europe, he said no. Bah.
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A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 18:16 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 18:18 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-23 22:41 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! JF Mezei <jfmezei.spamnot@vaxination.ca> - 2015-09-24 00:38 -0400
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! JF Mezei <jfmezei.spamnot@vaxination.ca> - 2015-09-24 00:42 -0400
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:09 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:39 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 11:24 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Ant <ant@zimage.comANT> - 2015-09-26 04:57 -0700
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-26 16:30 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-27 19:48 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-28 03:44 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-27 23:13 -0500
Re: MacBook Pro (MBP) gets stuck during its boot ups and tests, disk's I/O error in verbose bootup, & unable to repair! ANTant@zimage.com (Ant) - 2015-09-27 19:27 -0500
Re: MacBook Pro (MBP) gets stuck during its boot ups and tests, disk's I/O error in verbose bootup, & unable to repair! Jolly Roger <jollyroger@pobox.com> - 2015-09-28 03:43 +0000
Re: MacBook Pro (MBP) gets stuck during its boot ups and tests, disk's I/O error in verbose bootup, & unable to repair! ANTant@zimage.com (Ant) - 2015-09-27 22:48 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 00:53 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 01:31 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-09-24 12:35 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 10:53 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:55 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 11:24 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:15 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 10:54 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Fred Moore <fmoore@gcfn.org> - 2015-09-25 11:14 -0400
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-25 15:34 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-25 16:39 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-25 16:32 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Michael Vilain <vilain@NOspamcop.net> - 2015-09-25 17:52 -0700
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-25 20:14 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Michael Vilain <vilain@NOspamcop.net> - 2015-09-25 23:45 -0700
Re: SMART utilities... ANTant@zimage.com (Ant) - 2015-09-26 05:58 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:03 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 10:55 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:58 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 11:27 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 16:56 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 13:34 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-24 16:58 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! ANTant@zimage.com (Ant) - 2015-09-24 13:35 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! JF Mezei <jfmezei.spamnot@vaxination.ca> - 2015-09-25 00:56 -0400
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-25 05:23 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Ant <ant@zimage.comANT> - 2015-09-26 05:00 -0700
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-26 16:41 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Andreas Rutishauser <andreas@macandreas.ch> - 2015-09-27 07:24 +0200
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! Jolly Roger <jollyroger@pobox.com> - 2015-09-27 16:44 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... disk's I/O error in verbose bootup! JF Mezei <jfmezei.spamnot@vaxination.ca> - 2015-09-26 13:59 -0400
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... nospam <nospam@nospam.invalid> - 2015-09-23 19:23 -0400
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 19:38 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 01:20 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 20:24 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 01:27 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 22:17 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 14:57 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-09-24 12:32 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:14 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-24 10:57 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 16:00 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-24 11:27 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 00:28 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 19:44 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 01:22 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 20:25 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 22:58 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 14:59 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-24 11:00 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Your Name <YourName@YourISP.com> - 2015-09-24 13:25 +1200
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-23 20:28 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-09-24 12:29 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-24 15:11 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-24 11:21 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-09-25 06:07 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Ant <ant@zimage.comANT> - 2015-09-26 05:02 -0700
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-26 16:27 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-27 19:22 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 03:37 +0000
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-27 22:45 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... David Ritz <dritz@mindspring.com> - 2015-09-27 23:17 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... ANTant@zimage.com (Ant) - 2015-09-27 23:22 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... David Ritz <dritz@mindspring.com> - 2015-09-27 23:50 -0500
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... nospam <nospam@nospam.invalid> - 2015-09-28 01:49 -0400
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Michael Vilain <vilain@NOspamcop.net> - 2015-09-27 21:26 -0700
Re: A 13.3" MacBook Pro (MBP) gets stuck during its boot ups and tests... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 05:03 +0000
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