Re: No fix no fee for computer problem

From	"Rod Speed" <rod.speed.aaa@gmail.com>
Newsgroups	aus.computers, aus.legal
Subject	Re: No fix no fee for computer problem
Date	2016-09-07 10:47 +1000
Message-ID	<e396daFa3l1U1@mid.individual.net> (permalink)
References	(2 earlier) <nqlogn$1rcs$1@gioia.aioe.org> <phfusb5uhi0ipogeq6lvnqjblctmculm72@j.net> <e38v6tF8jqaU1@mid.individual.net> <nqnirr$mas$1@dont-email.me> <frjusblck6lee6366d0vmqutpnp0pcp46p@j.net>

Cross-posted to 2 groups.

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"Jeßus" <j@j.invalid> wrote in message 
news:frjusblck6lee6366d0vmqutpnp0pcp46p@j.net...
> On Wed, 7 Sep 2016 09:18:17 +1000, Pelican
> <water-birds@sea.somewhere.org.ir> wrote:
>
>>On 7/09/2016 08:44, Rod Speed wrote:
>>>
>>>
>>> "Jeßus" <j@j.invalid> wrote in message
>>> news:phfusb5uhi0ipogeq6lvnqjblctmculm72@j.net...
>>>> On Tue, 6 Sep 2016 16:30:42 +1000, "Max" <max@val.morgan> wrote:
>>>>
>>>>>
>>>>> "Jeßus" <j@j.invalid> wrote in message
>>>>> news:mihssb9lnij912ifpgbg7ijhuvgvbfcfq1@j.net...
>>>>>> On Tue, 06 Sep 2016 14:01:56 +1000, Peter Jason <pj@jostle.com> 
>>>>>> wrote:
>>>>>>
>>>>>>> Contractor called out to fix problem on computer that he failed to
>>>>>>> solve.  Their sales pitch is just a no-fix no-fee basis.
>>>>>>>
>>>>>>> After failing to fix the problem a solution was offered to 
>>>>>>> "re-install
>>>>>>> the system" on top of the old one.
>>>>>>>
>>>>>>> Is this "suggestion" the same as a "fix"?  He was to do the fixing.
>>>>>>
>>>>>> Not IMO. As Pelican has pointed out, merely doing a reinstall usually
>>>>>> doesn't really address or fix the specific issue, it's more a lazy 
>>>>>> way
>>>>>> around the problem due to lack of knowledge, which then also means
>>>>>> having to reinstall all your programmes and doing
>>>>>> reconfiguring/tweaking to your personal needs. That's not a 'fix' to
>>>>>> me. There are instances where a full reinstall is the best solution,
>>>>>> but more often than not is used by a tech as the easy way out.
>>>>>
>>>>> That is not being fair on the tech who is trying hard to solve the
>>>>> problem
>>>>> and this is the kind of attitude he has to face every day.
>>>
>>>> It's like a mechanic replacing a carburetor when all it really needed
>>>> was a tune up
>>>
>>> Nothing even remotely like in fact.
>>>
>>>> (not a good analogy these days but it'll do the job).
>>>
>>> Wrong, as always.
>>>
>>>> There are times a fresh install is appropriate
>>>
>>> It isnt a fresh install, it's a repair install.
>>>
>>>> but that is also overused by techs whose knowledge is lacking.
>>>
>>> Its your knowledge that is lacking. You don't even know
>>> the difference between a fresh install and a repair install.
>>>
>>>> Seen it all too often.
>>>
>>> You haven't in fact seen a repair install.
>>>
>>>>  I'm an ex-tech
>>>
>>> Who doesn't have a fucking clue about the basics.
>>>
>>>> and that's how I see things.
>>>
>>> Stupidly and pig ignorantly.
>>
>>Well, yes.  That's what I would call your diagnosis requiring a repair
>>install when you don't have the least clue about the problem.  It could
>>be any one of several quite different causes, whether operating system,
>>hardware, other software, virus, etc.
>>
>>The offer to "re-install the system" on top of the old one sounds like a
>>fresh install, not a repair install, or a system restore.  But, since
>>you have no idea about the problem, you have no idea what the tech was
>>thinking.
>
> Yes, it's getting all a bit silly now with these new scenarios
> suddenly popping up out of nowhere.

There is no new scenario. The tech was suggesting a
repair install, that's why the words ON TOP OF were used.

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Thread

Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 08:44 +1000
  Re: No fix no fee for computer problem Pelican <water-birds@sea.somewhere.org.ir> - 2016-09-07 09:18 +1000
    Re: No fix no fee for computer problem Jeßus <j@j.invalid> - 2016-09-07 09:22 +1000
      Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 10:47 +1000
    Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 10:46 +1000
      Re: No fix no fee for computer problem Pelican <water-birds@sea.somewhere.org.ir> - 2016-09-07 11:13 +1000
        Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 12:28 +1000
          Re: No fix no fee for computer problem Pelican <water-birds@sea.somewhere.org.ir> - 2016-09-07 12:31 +1000
            Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 19:28 +1000

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