Re: No fix no fee for computer problem

From	"Rod Speed" <rod.speed.aaa@gmail.com>
Newsgroups	aus.computers, aus.legal
Subject	Re: No fix no fee for computer problem
Date	2016-09-07 10:46 +1000
Message-ID	<e396asFa38aU1@mid.individual.net> (permalink)
References	(1 earlier) <mihssb9lnij912ifpgbg7ijhuvgvbfcfq1@j.net> <nqlogn$1rcs$1@gioia.aioe.org> <phfusb5uhi0ipogeq6lvnqjblctmculm72@j.net> <e38v6tF8jqaU1@mid.individual.net> <nqnirr$mas$1@dont-email.me>

Cross-posted to 2 groups.

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"Pelican" <water-birds@sea.somewhere.org.ir> wrote in message 
news:nqnirr$mas$1@dont-email.me...
> On 7/09/2016 08:44, Rod Speed wrote:
>>
>>
>> "Jeßus" <j@j.invalid> wrote in message
>> news:phfusb5uhi0ipogeq6lvnqjblctmculm72@j.net...
>>> On Tue, 6 Sep 2016 16:30:42 +1000, "Max" <max@val.morgan> wrote:
>>>
>>>>
>>>> "Jeßus" <j@j.invalid> wrote in message
>>>> news:mihssb9lnij912ifpgbg7ijhuvgvbfcfq1@j.net...
>>>>> On Tue, 06 Sep 2016 14:01:56 +1000, Peter Jason <pj@jostle.com> wrote:
>>>>>
>>>>>> Contractor called out to fix problem on computer that he failed to
>>>>>> solve.  Their sales pitch is just a no-fix no-fee basis.
>>>>>>
>>>>>> After failing to fix the problem a solution was offered to 
>>>>>> "re-install
>>>>>> the system" on top of the old one.
>>>>>>
>>>>>> Is this "suggestion" the same as a "fix"?  He was to do the fixing.
>>>>>
>>>>> Not IMO. As Pelican has pointed out, merely doing a reinstall usually
>>>>> doesn't really address or fix the specific issue, it's more a lazy way
>>>>> around the problem due to lack of knowledge, which then also means
>>>>> having to reinstall all your programmes and doing
>>>>> reconfiguring/tweaking to your personal needs. That's not a 'fix' to
>>>>> me. There are instances where a full reinstall is the best solution,
>>>>> but more often than not is used by a tech as the easy way out.
>>>>
>>>> That is not being fair on the tech who is trying hard to solve the
>>>> problem
>>>> and this is the kind of attitude he has to face every day.
>>
>>> It's like a mechanic replacing a carburetor when all it really needed
>>> was a tune up
>>
>> Nothing even remotely like in fact.
>>
>>> (not a good analogy these days but it'll do the job).
>>
>> Wrong, as always.
>>
>>> There are times a fresh install is appropriate
>>
>> It isnt a fresh install, it's a repair install.
>>
>>> but that is also overused by techs whose knowledge is lacking.
>>
>> Its your knowledge that is lacking. You don't even know
>> the difference between a fresh install and a repair install.
>>
>>> Seen it all too often.
>>
>> You haven't in fact seen a repair install.
>>
>>>  I'm an ex-tech
>>
>> Who doesn't have a fucking clue about the basics.
>>
>>> and that's how I see things.
>>
>> Stupidly and pig ignorantly.
>
> Well, yes.  That's what I would call your diagnosis requiring a repair 
> install when you don't have the least clue about the problem.

It was the tech that did that, fuckwit.
And he clearly has seen what the problem is.

> It could be any one of several quite different causes, whether operating 
> system, hardware, other software, virus, etc.

And the tech would have check if that was the
problem before suggesting a repair install.

And yes, it is certainly possible that a repair install may not
fix the problem, but the obvious thing to do in that case is
to do the much more involved clean install instead.

> The offer to "re-install the system" on top of the old one sounds like a 
> fresh install,

Only to a terminal fuckwit such as yourself.

The words ON TOP OF isnt used with a clean install.

No point calling it a repair install to that level of user,
they wouldn’t have a fucking clue what that was.

> not a repair install, or a system restore.  But, since you have no idea 
> about the problem, you have no idea what the tech was  thinking.

Its obvious what the tech was thinking when he suggested a repair install.

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Thread

Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 08:44 +1000
  Re: No fix no fee for computer problem Pelican <water-birds@sea.somewhere.org.ir> - 2016-09-07 09:18 +1000
    Re: No fix no fee for computer problem Jeßus <j@j.invalid> - 2016-09-07 09:22 +1000
      Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 10:47 +1000
    Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 10:46 +1000
      Re: No fix no fee for computer problem Pelican <water-birds@sea.somewhere.org.ir> - 2016-09-07 11:13 +1000
        Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 12:28 +1000
          Re: No fix no fee for computer problem Pelican <water-birds@sea.somewhere.org.ir> - 2016-09-07 12:31 +1000
            Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 19:28 +1000

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