Re: No fix no fee for computer problem

From	"Rod Speed" <rod.speed.aaa@gmail.com>
Newsgroups	aus.computers, aus.legal
Subject	Re: No fix no fee for computer problem
Date	2016-09-07 08:44 +1000
Message-ID	<e38v6tF8jqaU1@mid.individual.net> (permalink)
References	<5mfssb51dhsp4ujsccm1nr30pr3u18o9l1@4ax.com> <mihssb9lnij912ifpgbg7ijhuvgvbfcfq1@j.net> <nqlogn$1rcs$1@gioia.aioe.org> <phfusb5uhi0ipogeq6lvnqjblctmculm72@j.net>

Cross-posted to 2 groups.

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"Jeßus" <j@j.invalid> wrote in message 
news:phfusb5uhi0ipogeq6lvnqjblctmculm72@j.net...
> On Tue, 6 Sep 2016 16:30:42 +1000, "Max" <max@val.morgan> wrote:
>
>>
>>"Jeßus" <j@j.invalid> wrote in message
>>news:mihssb9lnij912ifpgbg7ijhuvgvbfcfq1@j.net...
>>> On Tue, 06 Sep 2016 14:01:56 +1000, Peter Jason <pj@jostle.com> wrote:
>>>
>>>>Contractor called out to fix problem on computer that he failed to
>>>>solve.  Their sales pitch is just a no-fix no-fee basis.
>>>>
>>>>After failing to fix the problem a solution was offered to "re-install
>>>>the system" on top of the old one.
>>>>
>>>>Is this "suggestion" the same as a "fix"?  He was to do the fixing.
>>>
>>> Not IMO. As Pelican has pointed out, merely doing a reinstall usually
>>> doesn't really address or fix the specific issue, it's more a lazy way
>>> around the problem due to lack of knowledge, which then also means
>>> having to reinstall all your programmes and doing
>>> reconfiguring/tweaking to your personal needs. That's not a 'fix' to
>>> me. There are instances where a full reinstall is the best solution,
>>> but more often than not is used by a tech as the easy way out.
>>
>>That is not being fair on the tech who is trying hard to solve the problem
>>and this is the kind of attitude he has to face every day.

> It's like a mechanic replacing a carburetor when all it really needed was 
> a tune up

Nothing even remotely like in fact.

> (not a good analogy these days but it'll do the job).

Wrong, as always.

> There are times a fresh install is appropriate

It isnt a fresh install, it's a repair install.

> but that is also overused by techs whose knowledge is lacking.

Its your knowledge that is lacking. You don't even know
the difference between a fresh install and a repair install.

> Seen it all too often.

You haven't in fact seen a repair install.

>  I'm an ex-tech

Who doesn't have a fucking clue about the basics.

> and that's how I see things.

Stupidly and pig ignorantly.

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Thread

Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 08:44 +1000
  Re: No fix no fee for computer problem Pelican <water-birds@sea.somewhere.org.ir> - 2016-09-07 09:18 +1000
    Re: No fix no fee for computer problem Jeßus <j@j.invalid> - 2016-09-07 09:22 +1000
      Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 10:47 +1000
    Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 10:46 +1000
      Re: No fix no fee for computer problem Pelican <water-birds@sea.somewhere.org.ir> - 2016-09-07 11:13 +1000
        Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 12:28 +1000
          Re: No fix no fee for computer problem Pelican <water-birds@sea.somewhere.org.ir> - 2016-09-07 12:31 +1000
            Re: No fix no fee for computer problem "Rod Speed" <rod.speed.aaa@gmail.com> - 2016-09-07 19:28 +1000

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