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Re: OT but amusing; A Tale of Curry'

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On 27/02/2025 18:51, Alan K. wrote:
> On 2/27/25 01:38 PM, Ed Cryer wrote:
>> This is written in homage to Jonathan Swift; USA people might think of 
>> Mark Twain. Note, however, that every word is true.
>>
>> I've bought lots of computer gear from Curry's, so I have previous 
>> experience with them, and have often wished to publish an account.
>> This time I bought a fridge; but ended up entangled in the usual 
>> bureaucratic mess. So here's my story of a should-be-simple procedure 
>> that got mangled in the wheels.
>>
>> I bought a fridge; paid full cash, including £15 to have it delivered 
>> on a nominated date between 1 pm and 4-59pm (! yes, I know!). The 
>> deliverers turned up at 11-30 am. Luckily I was in. They installed it 
>> and took the old one away.
>>
>> I went online to get my £15 back. I talked first of all to a Chat Bot; 
>> purely automated, no human there at all; and the damn thing kept 
>> referring me to lots of lists to choose from, but none of them covered 
>> the situation I had encountered. Eventually the discussion rolled back 
>> to the door I came in.
>> So then I phoned the number on their website, not the store itself (no 
>> number shown for that), a call-centre; that too bounced me around the 
>> houses, but eventually I got a human with a very heavily 
>> eastern-accented tongue; and he said I had to go to the store.
>> I went to the store, explained the simple tale to the reception girl, 
>> and she buried herself in her computer for almost a quarter of an 
>> hour, after I'd handed her the purchase papers. Eventually she gave me 
>> the following story.
>> She needed her boss' authorisation for the refund, and he wasn't 
>> around, so she'd have to email him. Only then could I be refunded. In 
>> the meantime I had to go away, await a phone call saying it was ok, 
>> come back again. I asked for something in writing (or an email at 
>> least) that I could show when I came back. She said "No need. All the 
>> managers would be aware of it". I asked who the managers were, and 
>> they're the assistants who wander around the shelves.
>> So then, I'll have to go back, pick an assistant, and see what 
>> happens. Here's hoping! But I'm not too confident that I'll be £15 
>> better off after one more visit.
>>
>> To be continued.
>>
>>
>> Ed
> You paid 15 for delivery, and they delivered, why do you think you get 
> it back?
> 

Because it wasn't on the "nominated date between 1 pm and 4-59pm". 
Therefore, there was a breach of contract. I am surprised he took the 
delivery outside the nominated date and time. He was enttled to reject 
it outright.

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OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-02-27 18:38 +0000
  Re: OT but amusing; A Tale of Curry' Graham J <nobody@nowhere.co.uk> - 2025-02-27 18:50 +0000
    Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-02-28 23:50 +0000
  Re: OT but amusing; A Tale of Curry' "Alan K." <alan@invalid.com> - 2025-02-27 13:51 -0500
    Re: OT but amusing; A Tale of Curry' Jack <noreply@mandrill.com> - 2025-02-27 18:54 +0000
      Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-02-27 19:04 +0000
        Re: OT but amusing; A Tale of Curry' Jim H <invalid@invalid.invalid> - 2025-02-28 18:22 +0000
          Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-02-28 20:04 +0000
            Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-02-28 23:58 +0000
              Re: OT but amusing; A Tale of Curry' Graham J <nobody@nowhere.co.uk> - 2025-03-01 08:40 +0000
                Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 11:15 +0000
              Re: OT but amusing; A Tale of Curry' Frank Slootweg <this@ddress.is.invalid> - 2025-03-01 16:53 +0000
                Re: OT but amusing; A Tale of Curry' Graham J <nobody@nowhere.co.uk> - 2025-03-01 18:21 +0000
                Re: OT but amusing; A Tale of Curry' Frank Slootweg <this@ddress.is.invalid> - 2025-03-01 18:58 +0000
                Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 11:49 +0000
                Re: OT but amusing; A Tale of Curry' Frank Slootweg <this@ddress.is.invalid> - 2025-03-02 13:33 +0000
                Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 20:51 +0000
            Re: OT but amusing; A Tale of Curry' Jim H <invalid@invalid.invalid> - 2025-03-01 17:28 +0000
  Re: OT but amusing; A Tale of Curry' wasbit <wasbit@nowhere.com> - 2025-02-28 09:29 +0000
  Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-02-28 16:19 +0000
    Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-01 00:00 +0000
      Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-03-01 12:30 +0000
        Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 11:24 +0000
          Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-03-02 11:51 +0000
            Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 20:32 +0000

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