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Re: OT but amusing; A Tale of Curry'

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John wrote:
> On Sat, 1 Mar 2025 12:30:15 +0000, Ed Cryer <ed@somewhere.in.the.uk>
> wrote:
> 
>> John wrote:
>>> On Fri, 28 Feb 2025 16:19:45 +0000, Ed Cryer <ed@somewhere.in.the.uk>
>>> wrote:
>>>
>>>> Ed Cryer wrote:
>>>>> This is written in homage to Jonathan Swift; USA people might think of
>>>>> Mark Twain. Note, however, that every word is true.
>>>>>
>>>>> I've bought lots of computer gear from Curry's, so I have previous
>>>>> experience with them, and have often wished to publish an account.
>>>>> This time I bought a fridge; but ended up entangled in the usual
>>>>> bureaucratic mess. So here's my story of a should-be-simple procedure
>>>>> that got mangled in the wheels.
>>>>>
>>>>> I bought a fridge; paid full cash, including £15 to have it delivered on
>>>>> a nominated date between 1 pm and 4-59pm (! yes, I know!). The
>>>>> deliverers turned up at 11-30 am. Luckily I was in. They installed it
>>>>> and took the old one away.
>>>>>
>>>>> I went online to get my £15 back. I talked first of all to a Chat Bot;
>>>>> purely automated, no human there at all; and the damn thing kept
>>>>> referring me to lots of lists to choose from, but none of them covered
>>>>> the situation I had encountered. Eventually the discussion rolled back
>>>>> to the door I came in.
>>>>> So then I phoned the number on their website, not the store itself (no
>>>>> number shown for that), a call-centre; that too bounced me around the
>>>>> houses, but eventually I got a human with a very heavily eastern-
>>>>> accented tongue; and he said I had to go to the store.
>>>>> I went to the store, explained the simple tale to the reception girl,
>>>>> and she buried herself in her computer for almost a quarter of an hour,
>>>>> after I'd handed her the purchase papers. Eventually she gave me the
>>>>> following story.
>>>>> She needed her boss' authorisation for the refund, and he wasn't around,
>>>>> so she'd have to email him. Only then could I be refunded. In the
>>>>> meantime I had to go away, await a phone call saying it was ok, come
>>>>> back again. I asked for something in writing (or an email at least) that
>>>>> I could show when I came back. She said "No need. All the managers would
>>>>> be aware of it". I asked who the managers were, and they're the
>>>>> assistants who wander around the shelves.
>>>>> So then, I'll have to go back, pick an assistant, and see what happens.
>>>>> Here's hoping! But I'm not too confident that I'll be £15 better off
>>>>> after one more visit.
>>>>>
>>>>> To be continued.
>>>>>
>>>>>
>>>>> Ed
>>>>
>>>> Well, I'll be blowed, I got the refund.
>>>> I didn't get a phone call, but I called in the store this next day and
>>>> after a brief talk with an assistant I came out a winner.
>>>
>>>    Good.
>>>
>>>> End of tale.
>>>
>>>    I am happy for you. Tales of the littley guy winning over Big
>>> Galactic Corporation are exceedingly rare.
>>>
>>>    Well done!
>>>
>>>                                                     J.
>>
>> Thanks for that. It took a lot of time and persevering effort. And for
>> just £15, I wonder whether the trouble I took was worth the win.
>>
>> I'll avoid Curry's from now on.
>> Where do other people in the UK get their tech and electrical stuff?
> 
>   I got a large thingy from Curry's a few days ago because they have a
> store nearby, I could wheedle an employee into circumventing the
> corporate policy that every customer must give a mobile telephone
> number, they had what I wanted, it was at a price I could afford, they
> offered relatively cheap next-morning delivery, I have a bookmark for
> their website so I could read reviews without too much clickery and
> the process was relatively painless.
> 
>   Usually, if I need a wire or connector or a new computer, I just
> wander around the Town until I see what I want and buy it. I have no
> store loyalty and only have Operating System loyalty if that forces my
> choice of brands or stores.
> 
>   I do have an Apple laptoppy thing, wires for it and a Win-7 box and
> lots of peripherals for her.
> 
>   Where I live, there are several small shops, millions of pop-up
> booths and an Apple store so I'm well-served for bits. If I need
> something rare and unobtainable locally, there is always the online
> places.
> 
>   Does that help?
> 
>                                                            J.
> 
>>
>> Ed

It doesn't sound like my town.
Do you live in the USA? I live in the UK.

Ed

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Thread

OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-02-27 18:38 +0000
  Re: OT but amusing; A Tale of Curry' Graham J <nobody@nowhere.co.uk> - 2025-02-27 18:50 +0000
    Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-02-28 23:50 +0000
  Re: OT but amusing; A Tale of Curry' "Alan K." <alan@invalid.com> - 2025-02-27 13:51 -0500
    Re: OT but amusing; A Tale of Curry' Jack <noreply@mandrill.com> - 2025-02-27 18:54 +0000
      Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-02-27 19:04 +0000
        Re: OT but amusing; A Tale of Curry' Jim H <invalid@invalid.invalid> - 2025-02-28 18:22 +0000
          Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-02-28 20:04 +0000
            Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-02-28 23:58 +0000
              Re: OT but amusing; A Tale of Curry' Graham J <nobody@nowhere.co.uk> - 2025-03-01 08:40 +0000
                Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 11:15 +0000
              Re: OT but amusing; A Tale of Curry' Frank Slootweg <this@ddress.is.invalid> - 2025-03-01 16:53 +0000
                Re: OT but amusing; A Tale of Curry' Graham J <nobody@nowhere.co.uk> - 2025-03-01 18:21 +0000
                Re: OT but amusing; A Tale of Curry' Frank Slootweg <this@ddress.is.invalid> - 2025-03-01 18:58 +0000
                Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 11:49 +0000
                Re: OT but amusing; A Tale of Curry' Frank Slootweg <this@ddress.is.invalid> - 2025-03-02 13:33 +0000
                Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 20:51 +0000
            Re: OT but amusing; A Tale of Curry' Jim H <invalid@invalid.invalid> - 2025-03-01 17:28 +0000
  Re: OT but amusing; A Tale of Curry' wasbit <wasbit@nowhere.com> - 2025-02-28 09:29 +0000
  Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-02-28 16:19 +0000
    Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-01 00:00 +0000
      Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-03-01 12:30 +0000
        Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 11:24 +0000
          Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-03-02 11:51 +0000
            Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 20:32 +0000

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