Groups > alt.comp.os.windows-10 > #182607

OT but amusing; A Tale of Curry'

From	Ed Cryer <ed@somewhere.in.the.uk>
Newsgroups	alt.comp.os.windows-10
Subject	OT but amusing; A Tale of Curry'
Date	2025-02-27 18:38 +0000
Organization	A noiseless patient Spider
Message-ID	<vpqbjd$37oo3$1@dont-email.me> (permalink)

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This is written in homage to Jonathan Swift; USA people might think of 
Mark Twain. Note, however, that every word is true.

I've bought lots of computer gear from Curry's, so I have previous 
experience with them, and have often wished to publish an account.
This time I bought a fridge; but ended up entangled in the usual 
bureaucratic mess. So here's my story of a should-be-simple procedure 
that got mangled in the wheels.

I bought a fridge; paid full cash, including £15 to have it delivered on 
a nominated date between 1 pm and 4-59pm (! yes, I know!). The 
deliverers turned up at 11-30 am. Luckily I was in. They installed it 
and took the old one away.

I went online to get my £15 back. I talked first of all to a Chat Bot; 
purely automated, no human there at all; and the damn thing kept 
referring me to lots of lists to choose from, but none of them covered 
the situation I had encountered. Eventually the discussion rolled back 
to the door I came in.
So then I phoned the number on their website, not the store itself (no 
number shown for that), a call-centre; that too bounced me around the 
houses, but eventually I got a human with a very heavily 
eastern-accented tongue; and he said I had to go to the store.
I went to the store, explained the simple tale to the reception girl, 
and she buried herself in her computer for almost a quarter of an hour, 
after I'd handed her the purchase papers. Eventually she gave me the 
following story.
She needed her boss' authorisation for the refund, and he wasn't around, 
so she'd have to email him. Only then could I be refunded. In the 
meantime I had to go away, await a phone call saying it was ok, come 
back again. I asked for something in writing (or an email at least) that 
I could show when I came back. She said "No need. All the managers would 
be aware of it". I asked who the managers were, and they're the 
assistants who wander around the shelves.
So then, I'll have to go back, pick an assistant, and see what happens. 
Here's hoping! But I'm not too confident that I'll be £15 better off 
after one more visit.

To be continued.


Ed

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OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-02-27 18:38 +0000
  Re: OT but amusing; A Tale of Curry' Graham J <nobody@nowhere.co.uk> - 2025-02-27 18:50 +0000
    Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-02-28 23:50 +0000
  Re: OT but amusing; A Tale of Curry' "Alan K." <alan@invalid.com> - 2025-02-27 13:51 -0500
    Re: OT but amusing; A Tale of Curry' Jack <noreply@mandrill.com> - 2025-02-27 18:54 +0000
      Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-02-27 19:04 +0000
        Re: OT but amusing; A Tale of Curry' Jim H <invalid@invalid.invalid> - 2025-02-28 18:22 +0000
          Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-02-28 20:04 +0000
            Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-02-28 23:58 +0000
              Re: OT but amusing; A Tale of Curry' Graham J <nobody@nowhere.co.uk> - 2025-03-01 08:40 +0000
                Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 11:15 +0000
              Re: OT but amusing; A Tale of Curry' Frank Slootweg <this@ddress.is.invalid> - 2025-03-01 16:53 +0000
                Re: OT but amusing; A Tale of Curry' Graham J <nobody@nowhere.co.uk> - 2025-03-01 18:21 +0000
                Re: OT but amusing; A Tale of Curry' Frank Slootweg <this@ddress.is.invalid> - 2025-03-01 18:58 +0000
                Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 11:49 +0000
                Re: OT but amusing; A Tale of Curry' Frank Slootweg <this@ddress.is.invalid> - 2025-03-02 13:33 +0000
                Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 20:51 +0000
            Re: OT but amusing; A Tale of Curry' Jim H <invalid@invalid.invalid> - 2025-03-01 17:28 +0000
  Re: OT but amusing; A Tale of Curry' wasbit <wasbit@nowhere.com> - 2025-02-28 09:29 +0000
  Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-02-28 16:19 +0000
    Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-01 00:00 +0000
      Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-03-01 12:30 +0000
        Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 11:24 +0000
          Re: OT but amusing; A Tale of Curry' Ed Cryer <ed@somewhere.in.the.uk> - 2025-03-02 11:51 +0000
            Re: OT but amusing; A Tale of Curry' John <Man@the.keyboard> - 2025-03-02 20:32 +0000

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