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Groups > comp.misc > #17512

Re: Everybody should read support emails

From Mike Spencer <mds@bogus.nodomain.nowhere>
Newsgroups comp.misc
Subject Re: Everybody should read support emails
Date 2019-03-06 19:22 -0400
Organization Bridgewater Institute for Advanced Study - Blacksmith Shop
Message-ID <87wolbh9ld.fsf@bogus.nodomain.nowhere> (permalink)
References <mgo3lf-ikp.ln1@rasp.therandymon.com> <q5olha$q1i$1@dont-email.me> <871s3jj12e.fsf@bogus.nodomain.nowhere> <q5pehc$qvc$1@dont-email.me>

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Rich <rich@example.invalid> writes:

> Sadly, the "job requirements" for being an "admin" at many "large 
> corps" amounts to having an "MSCE" certificate.
> 
> Unfortunately, the 'training' for MSCE's often seems to only consist of 
> which set of tabs to access, and which checkboxes to turn on/turn off, 
> within the various MSWin configuration dialog windows to achieve 
> various end states on a windows machine.  So the result is 'clueless' 
> admins that can't diagnose anything or make any fixes that are not 
> already spelled out for them in a "go here, check/uncheck this" type 
> document.

Shpx!  I didn't know that.  I've never been employed in IT myself but
over the last 30 years I've had various episodes of hanging out with
people that were.  I realize in retrospect that they were nearly all
wizard-level hackers, giving me a misguided notion of what to expect
from mill-run admins.  I should have had a clue when their names turn
up in the credits on major pieces of rock-solid software.


-- 
Mike Spencer                  Nova Scotia, Canada

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Thread

Everybody should read support emails RS Wood  <rsw@therandymon.com> - 2019-03-05 21:39 -0500
  Re: Everybody should read support emails Huge <Huge@nowhere.much.invalid> - 2019-03-06 10:17 +0000
    Re: Everybody should read support emails The Real Bev <bashley101@gmail.com> - 2019-03-06 09:11 -0800
  Re: Everybody should read support emails Richard Kettlewell <invalid@invalid.invalid> - 2019-03-06 11:42 +0000
  Re: Everybody should read support emails Rich <rich@example.invalid> - 2019-03-06 14:30 +0000
    Re: Everybody should read support emails Mike Spencer <mds@bogus.nodomain.nowhere> - 2019-03-06 14:43 -0400
      Re: Everybody should read support emails Rich <rich@example.invalid> - 2019-03-06 21:36 +0000
        Re: Everybody should read support emails Huge <Huge@nowhere.much.invalid> - 2019-03-06 21:53 +0000
          Re: Everybody should read support emails kludge@panix.com (Scott Dorsey) - 2019-03-13 10:15 -0400
        Re: Everybody should read support emails Mike Spencer <mds@bogus.nodomain.nowhere> - 2019-03-06 19:22 -0400

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