Groups | Search | Server Info | Keyboard shortcuts | Login | Register [http] [https] [nntp] [nntps]

Groups > comp.sys.mac.system > #57449

Re: Questions from a novice trying to helo an illiterate!

Show all headers | View raw

In article <lf0h9r$bki$1@dont-email.me>, Juan Wei <juanwei26@gmail.com>
wrote:
> 
> An acquaintance who lives 300 miles away has a Macbook Pro and is having
> some problems. I have never used a Mac of any kind but have extensive
> computer experience in "other" areas.
> 
> First of all, she tells me that she has a Time Machine that is connected
> to a DSL modem (probably a router) with a yellow cable.
> 
> I googled Time Machine and I found that Time Machine is software. Was it
> ever hardware?
> 
> I also found that one uses Time Machine with something like Airport Time
> Capsule which is a WiFi device?
> 
> Could she be confusing Time Machine with Time Capsule? Does Time Capsule
> have an Ethernet port, or did it ever?

Time Machine is the Mac OS X's in-built automatic backup software.

Time Capsule (various models) is an Apple network hard drive combined
with a router that can be used for Time Machine backups. It does have
ports for Ethernet, USB, etc. as well as Wi-Fi ... unfortunately it
does not have a broadband modem in it.




> Finally, what's the most reliable way for me to get access to her
> Macbook from a Windows PC? One that has A-B-C steps for her to follow.

There are various pieces of software that would allow remote control
the Mac if she installed it and authorised you to have access ... of
course, since you say that you don't really know what you're doing on
the Mac, it may not actually be a good idea to let you just play around
on it. I guess it depends on what's actually wrong with the Mac.

I'm not sure which is considered the best of the various options these
days though.

Back to comp.sys.mac.system | Previous | Next — Previous in thread | Next in thread | Find similar | Unroll thread

Thread

Questions  from a novice trying to helo an illiterate! Juan Wei <juanwei26@gmail.com> - 2014-03-02 19:10 -0500
  Re: Questions  from a novice trying to helo an illiterate! nospam <nospam@nospam.invalid> - 2014-03-02 19:17 -0500
    Re: Questions  from a novice trying to helo an illiterate! Juan Wei <juanwei26@gmail.com> - 2014-03-02 19:33 -0500
  Re: Questions  from a novice trying to helo an illiterate! Your Name <YourName@YourISP.com> - 2014-03-03 13:55 +1300
  Re: Questions  from a novice trying to helo an illiterate! Lewis <g.kreme@gmail.com.dontsendmecopies> - 2014-03-03 03:09 +0000
  Re: Questions  from a novice trying to helo an illiterate! Michael Vilain <vilain@NOspamcop.net> - 2014-03-02 20:18 -0800
    Re: Questions  from a novice trying to helo an illiterate! nospam <nospam@nospam.invalid> - 2014-03-02 23:37 -0500
      Re: Questions  from a novice trying to helo an illiterate! befr@eaglesoft.de (Bernd Fröhlich) - 2014-03-03 10:06 +0100
        Re: Questions  from a novice trying to helo an illiterate! nospam <nospam@nospam.invalid> - 2014-03-03 04:27 -0500

csiph-web