Re: Macbook Air - battery replacement - the answer :)

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From	Jolly Roger <jollyroger@pobox.com>
Newsgroups	comp.sys.mac.system, uk.comp.sys.mac
Subject	Re: Macbook Air - battery replacement - the answer :)
Date	27 Mar 2015 21:48:56 GMT
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Cross-posted to 2 groups.

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On 2015-03-27, Your Name <YourName@YourISP.com> wrote:
> In article <1m1xpy0.1ngytcw1j1nuo5N%{$PW$}@womar.co.uk>, Paul Womar
><{$PW$}@womar.co.uk> wrote:
>> Your Name <YourName@YourISP.com> wrote:
>> > In article <1m1wv7m.1hja6qzc42pxcN%{$PW$}@womar.co.uk>, Paul Womar
>> > <{$PW$}@womar.co.uk> wrote:
>> > > 
>> > > The person that I saw at the Genius Bar for my screen repair said that
>> > > they also do the repair work so said there was a good chance that it
>> > > would be them doing the repairs as they were on shift in that role later
>> > > that night.  
>> > 
>> > No doubt some of the Genius Bar staff are *also* qualified repair
>> > techs, but most are not.
>> 
>> So the relevant factor is what colour T-shirt they are wearing at the
>> time of the repair?
>
> The "relevant factor" is that the Genius Bar does not have the tools
> nor usually the qualifications to do tech repairs. They pass on all
> repairs to the department (or at smaller stores send them to a bigger
> store's repair department).
>
> Is it *really* so difficult to understand that there are separate
> departments for specific tasks?!? Almost every business on the planet
> has them, as do "department" stores.   :-\

You're pretty full of it. The OP asked if he could get his battery
replaced at a pre-booked Genius Bar appointment. You replied saying his
wouldn't get his battery replaced at the Genius Bar, because it's not a
"tech repair center", and it would be unlikely he could get it replaced
at a tech repair center either because the MacBook is supposedly
"difficult to open". Then the OP wen to the Genius Bar, where they
replaced the battery while he waited, proving you completely wrong. It
didn't matter to the OP how many different departments there are. It
doesn't matter to me, and it doesn't matter to anyone else who brings
their Apple devices in for repair. You are the only one who seems to be
so concerned about departments and such. The rest of us just want to get
our shit fixed. If the OP had listened to you, he would have no doubt
avoided bringing it to Apple, which is silly since he says he was very
pleased with the service they completed for him. It's perfectly fine if
you just will not admit it when you are wrong. More fool you. But for
any others who are reading this, it's clear to see you were indeed
wrong. And that's a good thing.

> If you know the machine needs a physical tech repair, then you take it
> to the repair department directly, rather than wasting a Genius Bar
> timeslot. It aint exactly interstellar rocket science.  :-\

Bull. The Genius Bar is the appropriate place to start for all repairs,
since they have the knowledge and connections to get your device where
it needs to go efficiently for any repair that needs to be done. They
even have third-party Apple-authorized repair shops they work with for
devices that Apple no longer supports.

The only one wasting anyone's time here is *you*. What a dolt!

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

Thread

Macbook Air - battery replacement - the answer :) Jeremy <jeremy0505@gmail.com> - 2015-03-26 16:49 +0000
  Re: Macbook Air - battery replacement - the answer :) Sara Merriman <saramerriman@blueyonder.co.uk> - 2015-03-26 17:19 +0000
    Re: Macbook Air - battery replacement - the answer :) John <Man@the.keyboard> - 2015-03-26 19:30 +0000
      Re: Macbook Air - battery replacement - the answer :) Jeremy <jeremy0505@gmail.com> - 2015-03-26 19:44 +0000
        Re: Macbook Air - battery replacement - the answer :) Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-26 17:10 -0400
        Re: Macbook Air - battery replacement - the answer :) John <Man@the.keyboard> - 2015-03-27 05:30 +0000
  Re: Macbook Air - battery replacement - the answer :) Your Name <YourName@YourISP.com> - 2015-03-27 09:07 +1200
    Re: Macbook Air - battery replacement - the answer :) Jolly Roger <jollyroger@pobox.com> - 2015-03-26 20:19 +0000
    Re: Macbook Air - battery replacement - the answer :) Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-26 17:09 -0400
    Re: Macbook Air - battery replacement - the answer :) {$PW$}@womar.co.uk (Paul Womar) - 2015-03-26 21:51 +0000
      Re: Macbook Air - battery replacement - the answer :) Your Name <YourName@YourISP.com> - 2015-03-27 15:22 +1200
        Re: Macbook Air - battery replacement - the answer :) rcp27g@gmail.com - 2015-03-27 02:01 -0700
        Re: Macbook Air - battery replacement - the answer :) {$PW$}@womar.co.uk (Paul Womar) - 2015-03-27 09:00 +0000
          Re: Macbook Air - battery replacement - the answer :) Graeme Wall <rail@greywall.demon.co.uk> - 2015-03-27 09:48 +0000
            Re: Macbook Air - battery replacement - the answer :) Sara Merriman <saramerriman@blueyonder.co.uk> - 2015-03-27 11:27 +0000
              Re: Macbook Air - battery replacement - the answer :) Ant <ant@zimage.comANT> - 2015-03-27 09:34 -0700
                Re: Macbook Air - battery replacement - the answer :) Sara Merriman <saramerriman@blueyonder.co.uk> - 2015-03-27 17:07 +0000
                Re: Macbook Air - battery replacement - the answer :) John <Man@the.keyboard> - 2015-03-29 16:08 +0100
              Re: Macbook Air - battery replacement - the answer :) Graeme Wall <rail@greywall.demon.co.uk> - 2015-03-27 17:27 +0000
          Re: Macbook Air - battery replacement - the answer :) Your Name <YourName@YourISP.com> - 2015-03-28 10:01 +1200
            Re: Macbook Air - battery replacement - the answer :) Jolly Roger <jollyroger@pobox.com> - 2015-03-27 21:48 +0000
            Re: Macbook Air - battery replacement - the answer :) Király <ggrandish@gmail.com> - 2015-03-27 14:55 -0700
              Re: Macbook Air - battery replacement - the answer :) Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-03-27 22:40 +0000
              Re: Macbook Air - battery replacement - the answer :) dempson@actrix.gen.nz (David Empson) - 2015-03-28 22:03 +1300
            Re: Macbook Air - battery replacement - the answer :) nospam <nospam@nospam.invalid> - 2015-03-27 20:30 -0400
        Re: Macbook Air - battery replacement - the answer :) Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-27 09:03 -0400
      Re: Macbook Air - battery replacement - the answer :) John <Man@the.keyboard> - 2015-03-27 05:39 +0000
    Re: Macbook Air - battery replacement - the answer :) Barry Margolin <barmar@alum.mit.edu> - 2015-03-26 18:43 -0400
      Re: Macbook Air - battery replacement - the answer :) John McWilliams <jpmcw@comcast.net> - 2015-03-26 18:55 -0700
      Re: Macbook Air - battery replacement - the answer :) JF Mezei <jfmezei.spamnot@vaxination.ca> - 2015-03-26 22:20 -0400
        Re: Macbook Air - battery replacement - the answer :) Your Name <YourName@YourISP.com> - 2015-03-27 18:13 +1200
          Re: Macbook Air - battery replacement - the answer :) Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-27 09:06 -0400
        Re: Macbook Air - battery replacement - the answer :) Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-27 09:01 -0400
        Re: Macbook Air - battery replacement - the answer :) Barry Margolin <barmar@alum.mit.edu> - 2015-03-27 10:59 -0400
      Re: Macbook Air - battery replacement - the answer :) Your Name <YourName@YourISP.com> - 2015-03-27 15:29 +1200
        Re: Macbook Air - battery replacement - the answer :) {$PW$}@womar.co.uk (Paul Womar) - 2015-03-27 09:00 +0000
          Re: Macbook Air - battery replacement - the answer :) Jeremy <jeremy0505@gmail.com> - 2015-03-27 10:22 +0000
          Re: Macbook Air - battery replacement - the answer :) Your Name <YourName@YourISP.com> - 2015-03-28 10:04 +1200
            Re: Macbook Air - battery replacement - the answer :) Jolly Roger <jollyroger@pobox.com> - 2015-03-27 21:50 +0000
            Re: Macbook Air - battery replacement - the answer :) peter@pfjames.co.uk (Peter James) - 2015-03-28 08:09 +0000
        Re: Macbook Air - battery replacement - the answer :) Barry Margolin <barmar@alum.mit.edu> - 2015-03-27 11:04 -0400
    Re: Macbook Air - battery replacement - the answer :) Electric Comet <electric-comet@mail.invalid> - 2015-03-27 20:53 -0700
  Re: Macbook Air - battery replacement - the answer :) Electric Comet <electric-comet@mail.invalid> - 2015-03-27 20:50 -0700
    Re: Macbook Air - battery replacement - the answer :) Jeremy <jeremy0505@gmail.com> - 2015-03-28 09:36 +0000
      Re: Macbook Air - battery replacement - the answer :) Electric Comet <electric-comet@mail.invalid> - 2015-03-30 12:15 -0700
        Re: Macbook Air - battery replacement - the answer :) John <Man@the.keyboard> - 2015-03-30 22:11 +0100

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