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Groups > comp.sys.mac.system > #72149

Re: Macbook Air - battery replacement - the answer :)

From Your Name <YourName@YourISP.com>
Newsgroups comp.sys.mac.system, uk.comp.sys.mac
Subject Re: Macbook Air - battery replacement - the answer :)
Date 2015-03-27 15:22 +1200
Organization Aioe.org NNTP Server
Message-ID <270320151522053168%YourName@YourISP.com> (permalink)
References <MPG.2f7e48fafd8a852e989891@news.individual.net> <270320150907541375%YourName@YourISP.com> <1m1wv7m.1hja6qzc42pxcN%{$PW$}@womar.co.uk>

Cross-posted to 2 groups.

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In article <1m1wv7m.1hja6qzc42pxcN%{$PW$}@womar.co.uk>, Paul Womar
<{$PW$}@womar.co.uk> wrote:
> Your Name <YourName@YourISP.com> wrote:
> > In article <MPG.2f7e48fafd8a852e989891@news.individual.net>, Jeremy
> > <jeremy0505@gmail.com> wrote:
> > > 
> > > Posted to two groups - hoping the etiquette is correct :)
> > > 
> > > Booked a Genius Bar (this is in UK) appointment - and yes they were able
> > > to replace the battery while I waited - granted I had to pop to a cafe
> > > for 45 minutes but no hardship.
> >
> > The Genius Bar didn't replace anything since they aren't a repair tech
> > centre. They simply handed it over to the in-store repair techs, which
> > you could have done yourself and saved wasting a Genius Bar booking
> > slot.
> 
> The person that I saw at the Genius Bar for my screen repair said that
> they also do the repair work so said there was a good chance that it
> would be them doing the repairs as they were on shift in that role later
> that night.  

No doubt some of the Genius Bar staff are *also* qualified repair
techs, but most are not.

The point was that the Genius Bar is not meant to be a tech repair
centre. Repairs are taken out the back to be done by qualified repair
staff.



> If you can explain how to book directly with a tech in the
> UK then I'm sure there are many of us that would like to know the
> process.

You book the Genius Bar because you get a one-on-one consultation to
help solve an *unknown* problem.

The repair staff are not bookable because you drop off your broken
computer to be repaired when it can be (due to priorities, part
availability, etc.).

If you know your laptop needs a new battery, screen, etc., then there
no point wasting a Genius Bar timeslot. Simply take it straight to the
repair department.

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Thread

Macbook Air - battery replacement - the answer :) Jeremy <jeremy0505@gmail.com> - 2015-03-26 16:49 +0000
  Re: Macbook Air - battery replacement - the answer :) Sara Merriman <saramerriman@blueyonder.co.uk> - 2015-03-26 17:19 +0000
    Re: Macbook Air - battery replacement - the answer :) John <Man@the.keyboard> - 2015-03-26 19:30 +0000
      Re: Macbook Air - battery replacement - the answer :) Jeremy <jeremy0505@gmail.com> - 2015-03-26 19:44 +0000
        Re: Macbook Air - battery replacement - the answer :) Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-26 17:10 -0400
        Re: Macbook Air - battery replacement - the answer :) John <Man@the.keyboard> - 2015-03-27 05:30 +0000
  Re: Macbook Air - battery replacement - the answer :) Your Name <YourName@YourISP.com> - 2015-03-27 09:07 +1200
    Re: Macbook Air - battery replacement - the answer :) Jolly Roger <jollyroger@pobox.com> - 2015-03-26 20:19 +0000
    Re: Macbook Air - battery replacement - the answer :) Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-26 17:09 -0400
    Re: Macbook Air - battery replacement - the answer :) {$PW$}@womar.co.uk (Paul Womar) - 2015-03-26 21:51 +0000
      Re: Macbook Air - battery replacement - the answer :) Your Name <YourName@YourISP.com> - 2015-03-27 15:22 +1200
        Re: Macbook Air - battery replacement - the answer :) rcp27g@gmail.com - 2015-03-27 02:01 -0700
        Re: Macbook Air - battery replacement - the answer :) {$PW$}@womar.co.uk (Paul Womar) - 2015-03-27 09:00 +0000
          Re: Macbook Air - battery replacement - the answer :) Graeme Wall <rail@greywall.demon.co.uk> - 2015-03-27 09:48 +0000
            Re: Macbook Air - battery replacement - the answer :) Sara Merriman <saramerriman@blueyonder.co.uk> - 2015-03-27 11:27 +0000
              Re: Macbook Air - battery replacement - the answer :) Ant <ant@zimage.comANT> - 2015-03-27 09:34 -0700
                Re: Macbook Air - battery replacement - the answer :) Sara Merriman <saramerriman@blueyonder.co.uk> - 2015-03-27 17:07 +0000
                Re: Macbook Air - battery replacement - the answer :) John <Man@the.keyboard> - 2015-03-29 16:08 +0100
              Re: Macbook Air - battery replacement - the answer :) Graeme Wall <rail@greywall.demon.co.uk> - 2015-03-27 17:27 +0000
          Re: Macbook Air - battery replacement - the answer :) Your Name <YourName@YourISP.com> - 2015-03-28 10:01 +1200
            Re: Macbook Air - battery replacement - the answer :) Jolly Roger <jollyroger@pobox.com> - 2015-03-27 21:48 +0000
            Re: Macbook Air - battery replacement - the answer :) Király <ggrandish@gmail.com> - 2015-03-27 14:55 -0700
              Re: Macbook Air - battery replacement - the answer :) Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-03-27 22:40 +0000
              Re: Macbook Air - battery replacement - the answer :) dempson@actrix.gen.nz (David Empson) - 2015-03-28 22:03 +1300
            Re: Macbook Air - battery replacement - the answer :) nospam <nospam@nospam.invalid> - 2015-03-27 20:30 -0400
        Re: Macbook Air - battery replacement - the answer :) Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-27 09:03 -0400
      Re: Macbook Air - battery replacement - the answer :) John <Man@the.keyboard> - 2015-03-27 05:39 +0000
    Re: Macbook Air - battery replacement - the answer :) Barry Margolin <barmar@alum.mit.edu> - 2015-03-26 18:43 -0400
      Re: Macbook Air - battery replacement - the answer :) John McWilliams <jpmcw@comcast.net> - 2015-03-26 18:55 -0700
      Re: Macbook Air - battery replacement - the answer :) JF Mezei <jfmezei.spamnot@vaxination.ca> - 2015-03-26 22:20 -0400
        Re: Macbook Air - battery replacement - the answer :) Your Name <YourName@YourISP.com> - 2015-03-27 18:13 +1200
          Re: Macbook Air - battery replacement - the answer :) Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-27 09:06 -0400
        Re: Macbook Air - battery replacement - the answer :) Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-27 09:01 -0400
        Re: Macbook Air - battery replacement - the answer :) Barry Margolin <barmar@alum.mit.edu> - 2015-03-27 10:59 -0400
      Re: Macbook Air - battery replacement - the answer :) Your Name <YourName@YourISP.com> - 2015-03-27 15:29 +1200
        Re: Macbook Air - battery replacement - the answer :) {$PW$}@womar.co.uk (Paul Womar) - 2015-03-27 09:00 +0000
          Re: Macbook Air - battery replacement - the answer :) Jeremy <jeremy0505@gmail.com> - 2015-03-27 10:22 +0000
          Re: Macbook Air - battery replacement - the answer :) Your Name <YourName@YourISP.com> - 2015-03-28 10:04 +1200
            Re: Macbook Air - battery replacement - the answer :) Jolly Roger <jollyroger@pobox.com> - 2015-03-27 21:50 +0000
            Re: Macbook Air - battery replacement - the answer :) peter@pfjames.co.uk (Peter James) - 2015-03-28 08:09 +0000
        Re: Macbook Air - battery replacement - the answer :) Barry Margolin <barmar@alum.mit.edu> - 2015-03-27 11:04 -0400
    Re: Macbook Air - battery replacement - the answer :) Electric Comet <electric-comet@mail.invalid> - 2015-03-27 20:53 -0700
  Re: Macbook Air - battery replacement - the answer :) Electric Comet <electric-comet@mail.invalid> - 2015-03-27 20:50 -0700
    Re: Macbook Air - battery replacement - the answer :) Jeremy <jeremy0505@gmail.com> - 2015-03-28 09:36 +0000
      Re: Macbook Air - battery replacement - the answer :) Electric Comet <electric-comet@mail.invalid> - 2015-03-30 12:15 -0700
        Re: Macbook Air - battery replacement - the answer :) John <Man@the.keyboard> - 2015-03-30 22:11 +0100

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