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DiskWarrior 5 Manual?

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  DiskWarrior 5 Manual? Fred Moore <fmoore@gcfn.org> - 2015-03-12 16:06 -0400
    Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-12 22:29 +0000
      Re: DiskWarrior 5 Manual? Fred Moore <fmoore@gcfn.org> - 2015-03-13 09:29 -0400
        Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-13 13:32 +0000
          Re: DiskWarrior 5 Manual? Fred Moore <fmoore@gcfn.org> - 2015-03-13 09:43 -0400
            Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-13 14:32 +0000
              Re: DiskWarrior 5 Manual? Warren Oates <warren.oates@gmail.com> - 2015-03-13 12:05 -0400
                Re: DiskWarrior 5 Manual? FPP <fredp151@gmail.com> - 2015-03-13 18:19 -0400
            Re: DiskWarrior 5 Manual? nospam <nospam@nospam.invalid> - 2015-03-13 12:20 -0400
              Re: DiskWarrior 5 Manual? Fester Bestertester <fbt@fbt.net> - 2015-03-14 09:49 -0700
            Re: DiskWarrior 5 Manual? Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-13 12:35 -0400
            Re: DiskWarrior 5 Manual? Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-03-13 17:18 +0000
            Re: DiskWarrior 5 Manual? Fred Moore <fmoore@gcfn.org> - 2015-03-14 12:53 -0400
              Re: DiskWarrior 5 Manual? nospam <nospam@nospam.invalid> - 2015-03-14 13:01 -0400
                Re: DiskWarrior 5 Manual? Fred Moore <fmoore@gcfn.org> - 2015-03-14 13:38 -0400
                  Re: DiskWarrior 5 Manual? nospam <nospam@nospam.invalid> - 2015-03-14 14:05 -0400
                    Re: DiskWarrior 5 Manual? jamiekg@wizardling.geek.nz (Jamie Kahn Genet) - 2015-03-15 07:22 +1300
                      Re: DiskWarrior 5 Manual? nospam <nospam@nospam.invalid> - 2015-03-14 14:46 -0400
                      Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-14 19:33 +0000
                        Re: DiskWarrior 5 Manual? jamiekg@wizardling.geek.nz (Jamie Kahn Genet) - 2015-03-15 20:54 +1300
                          Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-15 13:50 +0000
                            Re: DiskWarrior 5 Manual? jamiekg@wizardling.geek.nz (Jamie Kahn Genet) - 2015-03-16 15:39 +1300
                              Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-16 14:41 +0000
                                Re: DiskWarrior 5 Manual? super70s <super70s@super70s.invalid> - 2015-03-22 13:20 -0500
              Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-14 19:31 +0000
                Re: DiskWarrior 5 Manual? tmo1138 <tmo1138@tmo1138.com> - 2015-03-15 01:09 +0000
              Re: DiskWarrior 5 Manual?--Answer Fred Moore <fmoore@gcfn.org> - 2015-03-16 11:09 -0400
    Re: DiskWarrior 5 Manual? Tom Stiller <clusterfux.upmon@gmail.com> - 2015-03-13 18:49 +0000
      Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-13 18:57 +0000
      Re: DiskWarrior 5 Manual? nospam <nospam@nospam.invalid> - 2015-03-13 14:58 -0400
        Re: DiskWarrior 5 Manual? Tom Stiller <clusterfux.upmon@gmail.com> - 2015-03-13 21:10 +0000
          Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-13 21:14 +0000

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#28219

On 2015-03-15, Jamie Kahn Genet <jamiekg@wizardling.geek.nz> wrote:
> Jolly Roger <jollyroger@pobox.com> wrote:
>
>> On 2015-03-14, Jamie Kahn Genet <jamiekg@wizardling.geek.nz> wrote:
>> >
>> > Is it just me, or is this a non-issue? I mean I miss the days when
>> > software came with hefty printed manuals, and some were actually well
>> > written and useful. Especially game manuals - the last decent one I got
>> > was with Sid Meier's Alpha Centauri. But is there any real mystery in
>> > DW? I don't believe I've ever read the manual on any of the versions
>> > I've used from classic days through to OS X. I'm not sure I noticed the
>> > existence of a manual for any of the OS X versions I've owned, heh. A
>> > PDF somewhere on the disc, maybe.
>> 
>> I suppose if you had *never* used it, you might be a little more
>> interested in learning more about it before plopping down cash for it. I
>> can see where he's coming from. And he's really not asking for a lot. If
>> there is a manual, it really shouldn't take much effort to send him a
>> copy to secure the sale.
>
> Yep. My newest copy of DW is a bit behind, but not much has changed.
> Here is it's manual
><https://dl.dropboxusercontent.com/u/1442584/DiskWarrior%20Manual.pdf>

Having never owned it myself, I thank you for the copy. : )

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#28224

Jolly Roger <jollyroger@pobox.com> wrote:

> On 2015-03-15, Jamie Kahn Genet <jamiekg@wizardling.geek.nz> wrote:
> > Jolly Roger <jollyroger@pobox.com> wrote:
> >
> >> On 2015-03-14, Jamie Kahn Genet <jamiekg@wizardling.geek.nz> wrote:
> >> >
> >> > Is it just me, or is this a non-issue? I mean I miss the days when
> >> > software came with hefty printed manuals, and some were actually well
> >> > written and useful. Especially game manuals - the last decent one I got
> >> > was with Sid Meier's Alpha Centauri. But is there any real mystery in
> >> > DW? I don't believe I've ever read the manual on any of the versions
> >> > I've used from classic days through to OS X. I'm not sure I noticed the
> >> > existence of a manual for any of the OS X versions I've owned, heh. A
> >> > PDF somewhere on the disc, maybe.
> >> 
> >> I suppose if you had *never* used it, you might be a little more
> >> interested in learning more about it before plopping down cash for it. I
> >> can see where he's coming from. And he's really not asking for a lot. If
> >> there is a manual, it really shouldn't take much effort to send him a
> >> copy to secure the sale.
> >
> > Yep. My newest copy of DW is a bit behind, but not much has changed.
> > Here is it's manual
> ><https://dl.dropboxusercontent.com/u/1442584/DiskWarrior%20Manual.pdf>
> 
> Having never owned it myself, I thank you for the copy. : )

I still have not bothered reading it :-D But hopefully it helps someone
out.
-- 
If you're not part of the solution, you're part of the precipitate.

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#28228

On 2015-03-16, Jamie Kahn Genet <jamiekg@wizardling.geek.nz> wrote:
> Jolly Roger <jollyroger@pobox.com> wrote:
>
>> On 2015-03-15, Jamie Kahn Genet <jamiekg@wizardling.geek.nz> wrote:
>> > Jolly Roger <jollyroger@pobox.com> wrote:
>> >
>> > Yep. My newest copy of DW is a bit behind, but not much has changed.
>> > Here is it's manual
>> ><https://dl.dropboxusercontent.com/u/1442584/DiskWarrior%20Manual.pdf>
>> 
>> Having never owned it myself, I thank you for the copy. : )
>
> I still have not bothered reading it :-D But hopefully it helps someone
> out.

I'm not really interested in Disk Warrior. And if I did purchase it, I
likely wouldn't bother reading it either. That said, looking at it might
influence my purchasing decision if I ever change my mind. : )

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#28295

In article <cmo8d0FovbvU1@mid.individual.net>,
 Jolly Roger <jollyroger@pobox.com> wrote:

> I'm not really interested in Disk Warrior. And if I did purchase it, I
> likely wouldn't bother reading it either.

It got me out of trouble a time or two in the pre-OSX days. When I 
switched to OSX I still thought I had to have it and paid a big chunk of 
change for version 3.0.3 to some guy on eBay. 

It's the latest DW I have, and I've rarely used it. I've never had it 
repair anything that booting up with the install disk and running Disk 
Utility couldn't fix (and that's certainly a less complicated solution 
than hassling with DW).

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#28213

On 2015-03-14, Fred Moore <fmoore@gcfn.org> wrote:
>
> Okay, here's the direct quote of the response from the Alsoft NoSales 
> department:
>
> "I do not believe that we have a published copy of the manual. If you have
> questions, please contact our technical support department. They can be
> reached at tech.support@alsoft.com
>
> "They may be able to provide the documentation. If not, they can address
> your questions regarding the software."
>
> They have indeed published a copy of the manual because it's on the USB 
> flash drive as mentioned at least once on Macintouch! But suppose it 
> wasn't, they'd release a product without any manual?!? Oh joy.
>
> The bozo from NoSales could have contacted tech support and gotten the 
> link or forwarded my email to them to answer. But NO, let the 
> prospective customer dig elsewhere for the information. Their sales 
> director should now qualify for a great deal of unpaid leave.
>
> Against my better judgement, I'll now send my question to tech support 
> and report back.

Sheesh. That's pretty lame. Apparently he's not very interested in your
sale, eh? Having worked in the software development field for many
years, there's little doubt in my mind that they do, in fact, have a PDF
of the manual available that they could send you. You would expect a
salesman to know that much. And making you do the work of contacting
technical support is just lazy. That would leave a bad taste in my mouth
as well, and make me wonder if a competitor might appreciate my dollars
more. ; ) 

Then again, I'm much more likely to spend those dollars purchasing
backup hardware / software so that I have little or no need for repair
utilities! : )

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#28216

On 2015-03-14, Jolly Roger <jollyroger@pobox.com> wrote:
>
> Then again, I'm much more likely to spend those dollars purchasing
> backup hardware / software so that I have little or no need for repair
> utilities! : )
>

Same here.. and I use SMART Utiltiy from Voltans Software to scan my drives and
let me know when a drive is going to go south, SuperDuper to have a bootable
backup and of course Timemachine in the event I pull a stupid and delete
something I shouldn't have.

-- 
Q:	What does it say on the bottom of Coke cans in North Dakota?
A:	Open other end.

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#28229 — Re: DiskWarrior 5 Manual?--Answer

On 3/14/15 12:53 p, Fred Moore wrote:
> On 3/13/15 9:43 a, Fred Moore wrote:
>> On 3/13/15 9:32 a, Jolly Roger wrote:
>>> On 2015-03-13, Fred Moore <fmoore@gcfn.org> wrote:
>>>> On 3/12/15 6:29 p, Jolly Roger wrote:
>>>>> On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote:
>>>>>> Can anyone tell me where I can get the DW5 manual? I have checked the
>>>>>> Alsoft site and Googled, but AFAICT you can only get it from the
>>>>>> thumbdrive they send you. I'd like to read through it before
>>>>>> ordering. TIA
>>>>>
>>>>> Why not just ask their sales department for it?:
>>>>>
>>>>> Sales.Info@Alsoft.com
>>>>
>>>> Hmm. Well, that's an interesting thought. Though if the company doesn't
>>>> post a link to the manual on the site, I don't know why sales would be
>>>> authorized to give it out; but stranger things have happened.
>>>>
>>>> I'll give it a try. Thanks for the suggestion.
>>>
>>> The way you worded it above is how you should ask them, since you seem
>>> to indicate you ant to order, but would like to read the manual first.
>>> If it resulted in a sale, I don't see why they wouldn't at least
>>> consider it.
>>
>> (Wow, this has turned into instant messaging!)
>>
>> Excellent point and I just emailed sales using the language above, so
>> we'll see. I still don't understand why they don't have a clear link on
>> their site. It's like they want to hide it. I'm sure I'm not the only
>> person who has ever wanted to read the manual before purchasing, despite
>> being a current user so I'm familiar with the product.
>
> Okay, here's the direct quote of the response from the Alsoft NoSales
> department:
>
> "I do not believe that we have a published copy of the manual. If you have
> questions, please contact our technical support department. They can be
> reached at tech.support@alsoft.com
>
> "They may be able to provide the documentation. If not, they can address
> your questions regarding the software."
>
> They have indeed published a copy of the manual because it's on the USB
> flash drive as mentioned at least once on Macintouch! But suppose it
> wasn't, they'd release a product without any manual?!? Oh joy.
>
> The bozo from NoSales could have contacted tech support and gotten the
> link or forwarded my email to them to answer. But NO, let the
> prospective customer dig elsewhere for the information. Their sales
> director should now qualify for a great deal of unpaid leave.
>
> Against my better judgement, I'll now send my question to tech support
> and report back.

And here's tech support's terse response in its entirety:

"There is no copy of the manual available outside of purchasing the 
software."

Well, thanks a lot, guys! My point of reading the new manual is to know 
exactly what they're doing and how. Of course, given their helpfulness 
so far, they probably don't tell you. Doesn't help me sell new copies to 
clients.

And I agree that good backups on reliable hardware are essential, but I 
have used past versions of DW to recover essential data which was either 
not backed up, poorly backed up, or munged in some other way where 
running DW was infinitely easier, quicker, and cheaper than full recovery.

Thanks to all who responded. I do have the DW4 manual, but again, that 
doesn't detail what's new and superior in DW5.

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#28194

On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote:
> Can anyone tell me where I can get the DW5 manual? I have checked the
> Alsoft site and Googled, but AFAICT you can only get it from the
> thumbdrive they send you. I'd like to read through it before ordering. TIA
>
Go to wherever you have stored DW 5 and look in:
	DiskWarrior.app/Contents/Resources/English.lproj
for

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#28195

On 2015-03-13, Tom Stiller <clusterfux.upmon@gmail.com> wrote:
> On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote:
>> Can anyone tell me where I can get the DW5 manual? I have checked the
>> Alsoft site and Googled, but AFAICT you can only get it from the
>> thumbdrive they send you. I'd like to read through it before ordering. TIA
>>
> Go to wherever you have stored DW 5 and look in:
> 	DiskWarrior.app/Contents/Resources/English.lproj

Kinda hard to do before you order it no?  : D

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#28196

In article <cmgpqbFra2aU1@mid.individual.net>, Tom Stiller
<clusterfux.upmon@gmail.com> wrote:

> > Can anyone tell me where I can get the DW5 manual? I have checked the
> > Alsoft site and Googled, but AFAICT you can only get it from the
> > thumbdrive they send you. I'd like to read through it before ordering. TIA
> >
> Go to wherever you have stored DW 5 and look in:
>  DiskWarrior.app/Contents/Resources/English.lproj
> for

you missed this part:
>  > I'd like to read through it before ordering. TIA

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#28201

On 2015-03-13, nospam <nospam@nospam.invalid> wrote:
> In article <cmgpqbFra2aU1@mid.individual.net>, Tom Stiller
><clusterfux.upmon@gmail.com> wrote:
>
>> > Can anyone tell me where I can get the DW5 manual? I have checked the
>> > Alsoft site and Googled, but AFAICT you can only get it from the
>> > thumbdrive they send you. I'd like to read through it before ordering. TIA
>> >
>> Go to wherever you have stored DW 5 and look in:
>>  DiskWarrior.app/Contents/Resources/English.lproj
>> for
>
> you missed this part:
>>  > I'd like to read through it before ordering. TIA

Yeah, that happens a lot lately.

I also managed to chop the last line of the followup.

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#28202

On 2015-03-13, Tom Stiller <clusterfux.upmon@gmail.com> wrote:
> On 2015-03-13, nospam <nospam@nospam.invalid> wrote:
>> In article <cmgpqbFra2aU1@mid.individual.net>, Tom Stiller
>><clusterfux.upmon@gmail.com> wrote:
>>
>>> > Can anyone tell me where I can get the DW5 manual? I have checked the
>>> > Alsoft site and Googled, but AFAICT you can only get it from the
>>> > thumbdrive they send you. I'd like to read through it before ordering. TIA
>>> >
>>> Go to wherever you have stored DW 5 and look in:
>>>  DiskWarrior.app/Contents/Resources/English.lproj
>>> for
>>
>> you missed this part:
>>>  > I'd like to read through it before ordering. TIA
>
> Yeah, that happens a lot lately.
>
> I also managed to chop the last line of the followup.

Shit happens. No biggie. : )

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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