Groups > comp.sys.mac.apps > #20891

Re: Canon scanner and Mavericks

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From	Jolly Roger <jollyroger@pobox.com>
Newsgroups	comp.sys.mac.apps
Subject	Re: Canon scanner and Mavericks
Date	4 Feb 2014 15:06:40 GMT
Organization	People for the Ethical Treatment of Pirates
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On 2014-02-04, Peter James <pfj@doesn't.exist.com> wrote:
> Jolly Roger <jollyroger@pobox.com> wrote:
>
>> On 2014-02-03, Peter James <pfj@doesn't.exist.com> wrote:
>>>
>>> I am running an iMac with a 3.33GHz Core 2 duo processor, 8 gig
>>> memory and a CanonLide 200 scanner.  All software is up to date
>>> from Apple and Canon.
>>>
>>> I'm having terrible problems with the scanner not working or
>>> working intermittently.
>>>
>>> Very often in attempting to scan using preview or Image Capture I'm
>>> told that there is no scanner connected, even when the scanner is
>>> shown in System Preferences.  I did manage to get the scanner
>>> working via Photoshop Elements for a while, but that has stopped
>>> now.  Elements tells me there is no scanner present.  
>> 
>> Is the scanner USB cable plugged directly into the computer, or is it
>> plugged into a USB hub? If the cable is connected directly to the
>> computer, which USB port is the scanner plugged into?
>
> System profiler shows the scanner connected to "USB HiSpeedBus".  In
> case that's not specific enough it's the first slot right next to the
> audio out plug
>>
>> Next time it tells you no scanner is connected, open
>> /Applications/Utilities/System Information and select USB on the
>> sidebar to view the USB deice connections on your computer. See if
>> the scanner appears in that listing.
>> 
>> It would also be good to know what, if any, messages are posted to
>> the system / console logs at the time of this problem. 
>> 
>> Viewing Crash, Console, and System Logs
>> 
>> To view logs on your computer, open /Applications/Utilities/Console.
>
> I was able to extract the following entries from the System log by
> logging on as root and using Console from Utilities.
>
> Feb  1 20:20:50 Phreddes-iMac-G5TheOracle-5.local Canon IJScanner2[240]:
> ERROR: Image Capture Extension went away!
>
> Feb  2 20:16:03 Phreddes-iMac-G5TheOracle-5.local Canon IJScanner2[242]:
> ERROR: Image Capture Extension went away!
>
> Feb  2 20:16:03 Phreddes-iMac-G5TheOracle-5.local Canon IJScanner2[242]:
> ERROR: Image Capture Extension went away!
>
> Feb  4 10:14:56 Phreddes-iMac-G5TheOracle-5.local Canon IJScanner2[228]:
> CGSGetNextEventRecord (Inline) connection 0xf30f, 32768 bytes
> Feb  4 10:14:56 Phreddes-iMac-G5TheOracle-5.local Canon IJScanner2[228]:
> shutdown_server_connections: Detaching application from window server
>
> "Phreddes-iMac" is what I call the iMac.

That indicates a problem with the scanner driver software. 

What version Mac OS X are you running (sorry if you already mentioned it
elsewhere)?

Was the scanner listed in the USB section of the System Information
window at the time? That's important to know as well.

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

Thread

Canon scanner and Mavericks pfj@doesn't.exist.com (Peter James) - 2014-02-03 07:40 +0000
  Re: Canon scanner and Mavericks David Kennedy <davidkennedy@nospamherethankyou.invalid> - 2014-02-03 08:05 +0000
    Re: Canon scanner and Mavericks Graham J <graham@invalid> - 2014-02-03 08:08 +0000
      Re: Canon scanner and Mavericks pfj@doesn't.exist.com (Peter James) - 2014-02-03 11:42 +0000
      Re: Canon scanner and Mavericks PhillipJones <pjonescet@comcast.net> - 2014-02-03 10:19 -0500
        Re: Canon scanner and Mavericks Jolly Roger <jollyroger@pobox.com> - 2014-02-03 15:23 +0000
          Re: Canon scanner and Mavericks PhillipJones <pjonescet@comcast.net> - 2014-02-03 12:51 -0500
            Re: Canon scanner and Mavericks Michael Vilain <vilain@NOspamcop.net> - 2014-02-03 13:20 -0800
        Re: Canon scanner and Mavericks Davoud <star@sky.net> - 2014-02-03 12:48 -0500
  Re: Canon scanner and Mavericks nemo@erewhon.invalid (John Hill) - 2014-02-03 08:23 +0000
    Re: Canon scanner and Mavericks snipe@spambin.fsnet.co.uk (Sn!pe) - 2014-02-03 08:53 +0000
    Re: Canon scanner and Mavericks SM <info@that.sundog.co.uk> - 2014-02-03 09:59 +0000
  Re: Canon scanner and Mavericks Lewis <g.kreme@gmail.com.dontsendmecopies> - 2014-02-03 13:51 +0000
  Re: Canon scanner and Mavericks Jolly Roger <jollyroger@pobox.com> - 2014-02-03 14:01 +0000
    Re: Canon scanner and Mavericks pfj@doesn't.exist.com (Peter James) - 2014-02-04 10:40 +0000
      Re: Canon scanner and Mavericks Jolly Roger <jollyroger@pobox.com> - 2014-02-04 15:06 +0000
        Re: Canon scanner and Mavericks pfj@doesn't.exist.com (Peter James) - 2014-02-04 19:06 +0000
          Re: Canon scanner and Mavericks Jolly Roger <jollyroger@pobox.com> - 2014-02-04 21:35 +0000
            Re: Canon scanner and Mavericks peter@pfjames.co.uk (Peter James) - 2014-02-05 14:40 +0000
              Re: Canon scanner and Mavericks Jolly Roger <jollyroger@pobox.com> - 2014-02-05 14:58 +0000
                Re: Canon scanner and Mavericks pfj@doesn't.exist.com (Peter James) - 2014-02-05 19:40 +0000
                Re: Canon scanner and Mavericks Jolly Roger <jollyroger@pobox.com> - 2014-02-05 20:02 +0000
              Re: Canon scanner and Mavericks Davoud <star@sky.net> - 2014-02-05 17:35 -0500
                Re: Canon scanner and Mavericks pfj@doesn't.exist.com (Peter James) - 2014-02-06 07:37 +0000
                Re: Canon scanner and Mavericks Jolly Roger <jollyroger@pobox.com> - 2014-02-06 16:15 +0000
                Re: Canon scanner and Mavericks pfj@doesn't.exist.com (Peter James) - 2014-02-07 07:15 +0000
                Re: Canon scanner and Mavericks Jolly Roger <jollyroger@pobox.com> - 2014-02-07 16:24 +0000
                Re: Canon scanner and Mavericks pfj@doesn't.exist.com (Peter James) - 2014-02-07 17:32 +0000
                Re: Canon scanner and Mavericks Jolly Roger <jollyroger@pobox.com> - 2014-02-07 17:59 +0000
                Re: Canon scanner and Mavericks snipe@spambin.fsnet.co.uk (Sn!pe) - 2014-02-07 21:35 +0000
                Re: Canon scanner and Mavericks pfj@doesn't.exist.com (Peter James) - 2014-02-08 07:50 +0000
    Re: Canon scanner and Mavericks pfj@doesn't.exist.com (Peter James) - 2014-02-05 12:13 +0000
      Re: Canon scanner and Mavericks Jolly Roger <jollyroger@pobox.com> - 2014-02-05 14:05 +0000
        Re: Canon scanner and Mavericks claudel@sonic.net (Claude V. Lucas) - 2014-02-05 14:52 +0000
        Re: Canon scanner and Mavericks Fred Moore <fmoore@gcfn.org> - 2014-02-07 14:44 -0500
  Re: Canon scanner and Mavericks me@home.spamsucks.ca (Király) - 2014-02-03 15:57 +0000
  Re: Canon scanner and Mavericks Alan Browne <alan.browne@FreelunchVideotron.ca> - 2014-02-03 17:35 -0500
    Re: Canon scanner and Mavericks Lloyd  E Parsons <lloydp21@live.com> - 2014-02-04 09:19 -0600
      Re: Canon scanner and Mavericks Alan Browne <alan.browne@FreelunchVideotron.ca> - 2014-02-05 21:09 -0500
    Re: Canon scanner and Mavericks Savageduck <savageduck1@{REMOVESPAM}me.com> - 2014-02-04 08:30 -0800
      Re: Canon scanner and Mavericks android <here@there.was> - 2014-02-05 21:23 +0100
        Re: Canon scanner and Mavericks Savageduck <savageduck1@{REMOVESPAM}me.com> - 2014-02-05 18:02 -0800
          Re: Canon scanner and Mavericks android <here@there.was> - 2014-02-06 05:59 +0100
            Re: Canon scanner and Mavericks android <here@there.was> - 2014-02-06 06:33 +0100
          Re: Canon scanner and Mavericks Lewis <g.kreme@gmail.com.dontsendmecopies> - 2014-02-06 13:43 +0000
            Re: Canon scanner and Mavericks android <here@there.was> - 2014-02-06 16:16 +0100
              Re: Canon scanner and Mavericks Lewis <g.kreme@gmail.com.dontsendmecopies> - 2014-02-07 04:29 +0000
            Re: Canon scanner and Mavericks Alan Browne <alan.browne@FreelunchVideotron.ca> - 2014-02-08 10:23 -0500
  Re: Canon scanner and Mavericks ampersand@RhEyMpOnVoEtTiHsImS.co.uk (Martin S Taylor) - 2014-02-10 13:58 +0000
  Re: Canon scanner and Mavericks gtr <xxx@yyy.zzz> - 2014-02-10 09:39 -0800
    Re: Canon scanner and Mavericks Ed Anson <EdAnson@comcast.net> - 2014-02-10 19:18 -0500
      Re: Canon scanner and Mavericks gtr <xxx@yyy.zzz> - 2014-02-11 16:17 -0800
        Re: Canon scanner and Mavericks Alan Browne <alan.browne@FreelunchVideotron.ca> - 2014-02-12 17:02 -0500
          Re: Canon scanner and Mavericks gtr <xxx@yyy.zzz> - 2014-02-12 16:33 -0800
          Re: Canon scanner and Mavericks Savageduck <savageduck1@{REMOVESPAM}me.com> - 2014-02-12 19:24 -0800
            Re: Canon scanner and Mavericks Alan Browne <alan.browne@FreelunchVideotron.ca> - 2014-02-13 16:55 -0500
    Re: Canon scanner and Mavericks Michael Vilain <vilain@NOspamcop.net> - 2014-02-10 21:10 -0800
      Re: Canon scanner and Mavericks gtr <xxx@yyy.zzz> - 2014-02-11 16:18 -0800
    Re: Canon scanner and Mavericks Alan Browne <alan.browne@FreelunchVideotron.ca> - 2014-02-11 18:12 -0500
      Re: Canon scanner and Mavericks arkay <arkay@qsl.net> - 2014-02-25 21:15 -0600
    Re: Canon scanner and Mavericks Ian McCall <ian@eruvia.org> - 2014-02-13 18:58 +0000
  Re: Canon scanner and Mavericks meerec@gmail.com - 2014-03-14 16:20 -0700

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