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Groups > comp.sys.acorn.misc > #1332

Re: Purley Hosting (Spellings) down?

From Jim Nagel <jimnewsm10d@abbeypress.co.uk>
Newsgroups comp.sys.acorn.misc
Subject Re: Purley Hosting (Spellings) down?
Date 2011-08-04 10:53 +0100
Organization A noiseless patient Spider
Message-ID <d0a36bfd51.jim@nails.abbeypress.net> (permalink)
References (12 earlier) <d2c069fc51.Kevin@talktalk.net> <611274fc51.jim@nails.abbeypress.net> <51fc807112see.sig@walkingingermany.invalid> <51fcf022ffnoise@audiomisc.co.uk> <mpro.lpdjgo020utao01kr.news@stevefryatt.org.uk>

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Steve Fryatt  wrote on 3 Aug:
> TBH, it was more convenient for me to check the Twitter feed via a browser
> once I'd remembered it, than to phone and listen to the recorded
> announcement.

that's the rub: "once i'd remembered it".  many customers had never
heard of the Twitter link in the first place.  myself, i first heard
of it from your post here on this thread, Steve -- and even then it
was unusable until somebody else posted the mobile version.  (later,
somebody else said to leave out the "/#!" that was in the middle of
the link you gave.)

if the Twitter link is given on the support pages of Purley Hosting's
website, well, that's no use when the site is down.

an automated email has just arrived here from Purley with the annual
invoice attached.

i wrote back (cross but polite) saying these are unacceptable in their 
present form; would they please add a line to their templates for
invoice and email so that customers will have these links to hand so
that this frustration does not arise again.

it seems reasonable enough that they should take any opportunity to
communicate the telephone number for status message and, OK, the link
to Twitter, but (since many of their customers use Netsurf), the
javascript-free version.

so, for the record, here is the essential info:
     0844 772 0844
     http://twitter.com/purleyhosting
     http://mobile.twitter.com/purleyhosting
and may the next need for it not come soon.

-- 
Jim Nagel                        www.archivemag.co.uk
>> "from" address is genuine but will change.  website has current one.

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Thread

Purley Hosting (Spellings) down? Jim Nagel <jimnewsm10d@abbeypress.co.uk> - 2011-07-30 19:51 +0100
  Re: Purley Hosting (Spellings) down? Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2011-07-30 23:23 +0200
  Re: Purley Hosting (Spellings) down? Bob Latham <bob@sick-of-spam.invalid> - 2011-07-31 06:59 +0100
    Re: Purley Hosting (Spellings) down? "Rob Hemmings (news2)" <robnews@rgvk.co.uk> - 2011-07-31 08:24 +0100
      Re: Purley Hosting (Spellings) down? Steve Fryatt <news@stevefryatt.org.uk> - 2011-07-31 09:27 +0100
        Re: Purley Hosting (Spellings) down? Russell Hafter News <see.sig@walkingingermany.invalid> - 2011-07-31 10:37 +0100
        Re: Purley Hosting (Spellings) down? Bob Latham <bob@sick-of-spam.invalid> - 2011-07-31 10:49 +0100
          Re: Purley Hosting (Spellings) down? Steve Fryatt <news@stevefryatt.org.uk> - 2011-07-31 11:24 +0100
            Re: Purley Hosting (Spellings) down? Bob Latham <bob@sick-of-spam.invalid> - 2011-07-31 12:32 +0100
              Re: Purley Hosting (Spellings) down? "John Williams (News)" <UCEbin@tiscali.co.uk> - 2011-07-31 13:45 +0200
                Re: Purley Hosting (Spellings) down? Russell Hafter News <see.sig@walkingingermany.invalid> - 2011-07-31 14:32 +0100
                Re: Purley Hosting (Spellings) down? Bob Latham <bob@sick-of-spam.invalid> - 2011-08-01 11:01 +0100
              Re: Purley Hosting (Spellings) down? Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2011-07-31 18:25 +0200
            Re: Purley Hosting (Spellings) down? Jim Nagel <jimnewsm10d@abbeypress.co.uk> - 2011-07-31 13:01 +0100
              Re: Purley Hosting (Spellings) down? Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2011-07-31 18:33 +0200
              Re: Purley Hosting (Spellings) down? Steve Fryatt <news@stevefryatt.org.uk> - 2011-07-31 23:47 +0100
                Re: Purley Hosting (Spellings) down? Jim Nagel <jimnewsm10d@abbeypress.co.uk> - 2011-08-01 00:11 +0100
                Re: Purley Hosting (Spellings) down? Steve Fryatt <news@stevefryatt.org.uk> - 2011-08-01 00:29 +0100
                Re: Purley Hosting (Spellings) down? Steve Fryatt <news@stevefryatt.org.uk> - 2011-08-01 00:06 +0100
                Re: Purley Hosting (Spellings) down? Russell Hafter News <see.sig@walkingingermany.invalid> - 2011-08-01 08:54 +0100
                Re: Purley Hosting (Spellings) down? Ian Hamilton <Ian.Hamilton@AAUG.net> - 2011-08-01 09:11 +0100
                Re: Purley Hosting (Spellings) down? Russell Hafter News <see.sig@walkingingermany.invalid> - 2011-08-01 09:25 +0100
                Re: Purley Hosting (Spellings) down? Jim Nagel <jimnewsm10d@abbeypress.co.uk> - 2011-08-01 11:47 +0100
                Re: Purley Hosting (Spellings) down no longer Russell Hafter News <see.sig@walkingingermany.invalid> - 2011-08-02 10:39 +0100
                Re: Purley Hosting (Spellings) down no longer Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2011-08-02 22:59 +0200
                Re: Purley Hosting (Spellings) down no longer Russell Hafter News <see.sig@walkingingermany.invalid> - 2011-08-02 22:37 +0100
                Re: Purley Hosting (Spellings) down no longer Ray Dawson <ray@magray.freeserve.co.uk> - 2011-08-02 22:55 +0100
                Re: Purley Hosting (Spellings) down no longer Steve Fryatt <news@stevefryatt.org.uk> - 2011-08-02 23:19 +0100
                Re: Purley Hosting (Spellings) down no longer Dave Symes <dave@triffid.co.uk> - 2011-08-03 06:51 +0100
                Re: Purley Hosting (Spellings) down no longer Russell Hafter News <see.sig@walkingingermany.invalid> - 2011-08-03 08:52 +0100
                Re: Purley Hosting (Spellings) down no longer Chris Hughes <news@noonehere.co.uk> - 2011-08-03 11:59 +0100
                Re: Purley Hosting (Spellings) down no longer Brian Carroll <bric-nospam@argonet.co.uk> - 2011-08-03 11:59 +0100
                Re: Purley Hosting (Spellings) down no longer Chris Hughes <news@noonehere.co.uk> - 2011-08-03 15:11 +0100
                Re: Purley Hosting (Spellings) down no longer Brian Carroll <bric-nospam@argonet.co.uk> - 2011-08-03 20:26 +0100
                Re: Purley Hosting (Spellings) down no longer Martin Thomas <address_is@invalid.invalid> - 2011-08-03 21:28 +0000
                Re: Purley Hosting (Spellings) down no longer Russell Hafter News <see.sig@walkingingermany.invalid> - 2011-08-04 12:15 +0100
                Re: Purley Hosting (Spellings) down no longer Martin Thomas <address_is@invalid.invalid> - 2011-08-04 12:27 +0000
                Re: Purley Hosting (Spellings) down no longer Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2011-08-05 01:37 +0200
                Re: Purley Hosting (Spellings) down no longer "David Holden" <SpamBin@apdl.co.uk> - 2011-08-05 06:11 +0000
                Re: Purley Hosting (Spellings) down no longer "John Williams (News)" <UCEbin@tiscali.co.uk> - 2011-08-05 10:05 +0200
                Re: Purley Hosting (Spellings) down no longer Dave Symes <dave@triffid.co.uk> - 2011-08-05 09:35 +0100
                Re: Purley Hosting (Spellings) down no longer Chris Evans <chris@cjemicros.co.uk> - 2011-08-04 12:26 +0100
                Re: Purley Hosting (Spellings) down no longer "John Williams (News)" <UCEbin@tiscali.co.uk> - 2011-08-04 14:10 +0200
                Re: Purley Hosting (Spellings) down no longer Chris Evans <chris@cjemicros.co.uk> - 2011-08-04 17:17 +0100
                Re: Purley Hosting (Spellings) down no longer Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2011-08-05 01:48 +0200
                Re: Purley Hosting (Spellings) down no longer Steve Fryatt <news@stevefryatt.org.uk> - 2011-08-03 23:25 +0100
                Re: Purley Hosting (Spellings) down no longer Brian Carroll <bric-nospam@argonet.co.uk> - 2011-08-04 09:53 +0100
                Re: Purley Hosting (Spellings) down no longer Brian Carroll <bric-nospam@argonet.co.uk> - 2011-08-08 07:50 +0100
                Re: Purley Hosting (Spellings) down no longer Chris Hughes <news@noonehere.co.uk> - 2011-08-08 08:04 +0100
                Re: Purley Hosting (Spellings) down no longer "Barry Allen (news)" <evanallen@onetel.net.uk.invalid> - 2011-08-08 08:26 +0100
                Re: Purley Hosting (Spellings) down no longer Brian Carroll <bric-nospam@argonet.co.uk> - 2011-08-08 20:07 +0100
                Re: Purley Hosting (Spellings) down no longer Chris Evans <chris@cjemicros.co.uk> - 2011-08-08 16:49 +0100
                Re: Purley Hosting (Spellings) down no longer Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2011-08-04 01:23 +0200
                Re: Purley Hosting (Spellings) down no longer Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2011-08-04 01:27 +0200
                Re: Purley Hosting (Spellings) down no longer Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2011-08-03 00:44 +0200
                Re: Purley Hosting (Spellings) down? Jess <phantasm_39@hotmail.com> - 2011-08-02 11:15 +0100
                Re: Purley Hosting (Spellings) down? Kevin Wells <kevinwells@talktalk.net> - 2011-08-02 11:56 +0100
                Re: Purley Hosting (Spellings) down? Russell Hafter News <see.sig@walkingingermany.invalid> - 2011-08-02 14:00 +0100
                Re: Purley Hosting (Spellings) down? Kevin Wells <kevinwells@talktalk.net> - 2011-08-02 14:48 +0100
                Re: Purley Hosting (Spellings) down? Jim Nagel <jimnewsm10d@abbeypress.co.uk> - 2011-08-02 13:49 +0100
                Re: Purley Hosting (Spellings) down? Chris Hughes <news@noonehere.co.uk> - 2011-08-02 15:43 +0100
                Re: Purley Hosting (Spellings) down? Jim Nagel <jimnewsm10d@abbeypress.co.uk> - 2011-08-03 00:02 +0100
                Re: Purley Hosting (Spellings) down? Russell Hafter News <see.sig@walkingingermany.invalid> - 2011-08-02 16:04 +0100
                Re: Purley Hosting (Spellings) down? Chris Evans <chris@cjemicros.co.uk> - 2011-08-02 17:26 +0100
                Re: Purley Hosting (Spellings) down? Dr Peter Young <pnyoung@ormail.co.uk> - 2011-08-02 18:22 +0100
                Re: Purley Hosting (Spellings) down? Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2011-08-02 23:04 +0200
                Re: Purley Hosting (Spellings) down? Russell Hafter News <see.sig@walkingingermany.invalid> - 2011-08-02 22:39 +0100
                Re: Purley Hosting (Spellings) down? Jess <phantasm_39@hotmail.com> - 2011-08-03 09:51 +0100
                Re: Purley Hosting (Spellings) down? Jim Lesurf <noise@audiomisc.co.uk> - 2011-08-03 12:24 +0100
                Re: Purley Hosting (Spellings) down? Steve Fryatt <news@stevefryatt.org.uk> - 2011-08-03 23:50 +0100
                Re: Purley Hosting (Spellings) down? Jim Lesurf <noise@audiomisc.co.uk> - 2011-08-04 09:14 +0100
                Re: Purley Hosting (Spellings) down? Jim Nagel <jimnewsm10d@abbeypress.co.uk> - 2011-08-04 10:53 +0100
                Re: Purley Hosting (Spellings) down? Kevin Wells <kevinwells@talktalk.net> - 2011-08-04 13:03 +0100
                Re: Purley Hosting (Spellings) down? cferris@freeRemoveuk.com.invalid - 2011-08-01 10:00 +0100
      Re: Purley Hosting (Spellings) down? Bob Latham <bob@sick-of-spam.invalid> - 2011-07-31 10:59 +0100
        Re: Purley Hosting (Spellings) down? "Rob Hemmings (news2)" <robnews@rgvk.co.uk> - 2011-07-31 11:18 +0100
  Re: Purley Hosting (Spellings) down? Andrew Conroy <a.m.conroy@owlart.co.uk> - 2011-07-31 11:30 +0100
    Re: Purley Hosting (Spellings) down? Jeremy Nicoll - news posts <jn.nntp.scrap007@wingsandbeaks.org.uk> - 2011-08-01 18:46 +0100
      Re: Purley Hosting (Spellings) down? Chris Evans <chris@cjemicros.co.uk> - 2011-08-02 09:38 +0100

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