Re: Major Crashing!

From	Jolly Roger <jollyroger@pobox.com>
Newsgroups	comp.sys.mac.system
Subject	Re: Major Crashing!
Date	2016-10-13 15:44 +0000
Organization	People for the Ethical Treatment of Pirates
Message-ID	<e69of0Fchb8U2@mid.individual.net> (permalink)
References	(16 earlier) <ntkhjj$u9s$1@gioia.aioe.org> <2016101123245356806-xxx@yyyzzz> <2016101211123866191-xxx@yyyzzz> <e681qdFkhfU1@mid.individual.net> <2016101219162837330-xxx@yyyzzz>

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On 2016-10-13, gtr <xxx@yyy.zzz> wrote:
> On 2016-10-13 00:11:57 +0000, Jolly Roger said:
>
>> On 2016-10-12, gtr <xxx@yyy.zzz> wrote:
>>> Okay, got off easy yesterday with none.
>>> 
>>> Today I got bit at around 10:37 a.m.
>> 
>> It would be helpful to know:
>> 
>> What were you doing when you first noticed the problem?
>
> Actually doing?  Nothing.  A moment before I had been editing a post in 
> Facebook.  Yesterday--again a few moments before, I had been writing a 
> post in email.

Ok, so you haven't determined any correlation to things you are actively
doing with the machine. That's a good data point.

>> What apps were you running at the time?
>
> On this occasions, Safari, mail, calendar, contacts, messages and 
> DevonTHINK Pro office. These are almost always all operable, no change.
>
>> How busy was the CPU?
>
> Nothing doing.
>
>> Which apps were using the most CPU at the time?
>
> I can't imagine any were actually pumping as it were.

Next time, actually take a look. Keep Activity Monitor running
indefinitely for now, until you are able to see what's going on under
the hood during a hang.

View the CPU tab in Activity Monitor sorted by the CPU column, and make
note of the top 10 processes when the hang occurs. Alternatively, run
this command in a terminal window:

top -u

Also if you can, look at the Memory tab sorted by the Memory column to
see which apps are using the most memory.

It would also be a good idea to monitor the system log while a hang
happens. You can keep a Terminal window open all the time running this
command for that:

sudo tail -f /var/log/system.log

The only way you are going to get a handle on what is going on is by
actively watching the system during a hang.

>> You can find details about these in /Applications/Utilities/Activity
>> Monitor. If the hangs happen frequently, you can just leave it running
>> in preparation.
>
> I have a hotkey to the program but also have a visual display at the 
> top of the screen for CPU via iStat Menus.  So I'm fairly well assured 
> it was dullsville.

Keep Activity Monitor open and running all the time so that you can
easily see what's going on at the moment the system starts hanging.

>> Some questions:
>> 
>> Which Google software packages do you have installed on this computer?
>
> Tough to know what a google software package really is since they seem 
> to have a lot of sprockets under the hood, but I have Chrome--never 
> used, Google Earth--never used, Picasa--likewise.  Those are the only 
> ones I know of by name.
>
>> Which of those apps were running at the time of the hang?
>
> None, nor have the in likely 4 months.

Since you never used them, I'd remove all of them and see if the issue
persists.

>>> Which reminds me of a question.  Why does seemingly 90% of my programs
>>> want to chat with google-analytics, and can't I refuse them all
>>> without issue?
>> 
>> Which programs, specifically?
>
> Beamer
> ClipGrab
> Corel Aftershot
> djay
> FotoMagico 4
> GraphicConverter 10
> iMazing
> iMovie
> iShowU HD
> MOvist
> PandoraMan
> SandboxCleaner
> System Preferences
> Tonality CK
> VideoDrive
> XLD
>
> These are the ones initiate TCP connectsion or 443/80 connections (or 
> other), www.google.com, google-analytics.com, 
> safebrowsing-cache.google.com, others that refere to 
> *analytics*google*... and others.

That doesn't seem right. I'm running the latest version of Little Snitch
on a Mac mini server running El Capitan, and I see *zero* rules for
System Preferences. It's never tried to connect to anything remote. What
files do you have in /Library/PreferencePanes and
~/Library/PreferencePanes?

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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Thread

Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-09 14:44 -0700
  Re: Major Crashing! Lewis <g.kreme@gmail.com.dontsendmecopies> - 2016-10-09 22:57 +0000
  Re: Major Crashing! Michael Vilain <mev94303y@yahoo.com> - 2016-10-09 16:43 -0700
    Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-09 16:50 -0700
      Re: Major Crashing! befr@eaglesoft.de (Bernd Fröhlich) - 2016-10-10 09:11 +0200
    Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-09 16:56 -0700
      Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-10 00:20 +0000
        Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-10 17:42 -0700
          Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-11 00:48 +0000
            Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-10 22:22 -0700
              Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-11 05:36 +0000
                Re: Major Crashing! befr@eaglesoft.de (Bernd Fröhlich) - 2016-10-11 08:26 +0200
                Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-11 15:54 +0000
                Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-11 07:57 -0700
                Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-11 15:54 +0000
                Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-11 09:41 -0700
                Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-11 16:51 +0000
                Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-11 11:14 -0700
                Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-11 18:18 +0000
                Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-11 12:27 -0700
                Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-11 19:39 +0000
                Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-11 14:38 -0700
                Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-11 22:11 +0000
                Re: Major Crashing! "Happy.Hobo" <Happy.Hobo@Spam.Invalid> - 2016-10-11 17:37 -0500
                Re: Major Crashing! "Happy.Hobo" <Happy.Hobo@Spam.Invalid> - 2016-10-11 17:35 -0500
                Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-11 22:49 +0000
                Re: Major Crashing! "Happy.Hobo" <Happy.Hobo@Spam.Invalid> - 2016-10-12 00:27 -0500
                Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-12 05:50 +0000
                Re: Major Crashing! "Happy.Hobo" <Happy.Hobo@Spam.Invalid> - 2016-10-12 12:10 -0500
                Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-12 17:19 +0000
                Re: Major Crashing! "Happy.Hobo" <Happy.Hobo@Spam.Invalid> - 2016-10-12 13:36 -0500
                Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-11 23:24 -0700
                Re: Major Crashing! "Happy.Hobo" <Happy.Hobo@Spam.Invalid> - 2016-10-12 12:13 -0500
                Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-12 11:12 -0700
                Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-13 00:11 +0000
                Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-12 19:16 -0700
                Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-13 15:44 +0000
                Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-13 13:33 -0700
      Re: Major Crashing! Don Bruder <dakidd@sonic.net> - 2016-10-09 20:46 -0700
        Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-10 17:45 -0700
          Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-10 17:53 -0700
  Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-12 11:35 -0700
    Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-12 12:07 -0700
    Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-13 00:14 +0000
      Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-12 19:17 -0700
        Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-13 08:44 -0700
        Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-13 15:45 +0000
          Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-13 13:37 -0700
            Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-13 17:00 -0700
              Re: Major Crashing! Jolly Roger <jollyroger@pobox.com> - 2016-10-14 00:33 +0000
    Re: Major Crashing! "Happy.Hobo" <Happy.Hobo@Spam.Invalid> - 2016-10-12 20:29 -0500
      Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-12 19:17 -0700
        Re: Major Crashing! Lewis <g.kreme@gmail.com.dontsendmecopies> - 2016-10-13 06:47 +0000
        Re: Major Crashing! gtr <xxx@yyy.zzz> - 2016-10-13 08:33 -0700
  Re: Major Crashing! Your Name <YourName@YourISP.com> - 2016-10-14 08:53 +1300

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