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Re: IMAP mail problem

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An update to my last message...

I made an experiment, entering "Trash on (server]" in the "Server 
Settings" field, and saw that it appeared in the 'about:config' 
preferences as:

> mail.server.server1.trash_folder_name  user set  string  INBOX/Trash

But, after closing and reopening SM, the field in the "Mail Settings / 
'IMAP server' / Server Settings" field was back to "Choose folder", and 
the 'about:config' preferences were now:

> mail.server.server1.trash_folder_name  user set  string  INBOX/Trash

That seems to indicate that something in SM isn't accepting the choice 
of a 'server trash' folder, making the feature not work -- but I have no 
idea why/where, and how to correct it.

--------------

alexyu wrote, on 29 Apr 2026 22:51:

> Hi, Dirk Fieldhouse! Thanks for writing, on 29 abr 2026 15:28:
> 
>>>> alexyu <alexyu@postpro.net> wrote:
>>>>
>>>>> On a SeaMonkey IMAP mail account, for many years this setting worked
>>>>> fine, for me:
>>>>
>>>>> In "Server Settings":
>>>>>     When I delete a message:
>>>>>       (X) Move it to this folder:
>>>>>         'Trash' on [Account]
> 
> 
>> Make sure that the server's Trash is still subscribed in the IMAP server
>> settings.
> 
> I have no idea where I can see which server folders I'm subscribed to, 
> since I haven't been able to find any place in SM Settings where that's 
> shown.  The closest I could find is in the IMAP server' account's 
> "Synchronization & Storage", where the first item is "Message 
> Synchronizing", but that's for "choosing mail folders and newsgroups for 
> off line use", which is not the case, here.  This does show several 
> folder in the IMAP server, but they're clearly not all the ones I can 
> see on their webmail site.
> 
> There's also the "Advanced Account Settings" button in the Server 
> Settings, where the first option is to "Show only subscribed folders" 
> (or not), and ticking it does hide some folders, but NOT the "Trash" 
> one, which is what I was using,
> 
>> I would be very sceptical of an email provider blaming SM but you could
>> always try to reproduce the problem in TB or some other IMAP client. Or
>> ask what change they made that caused your SM to behave differently,
>> since the problem is new behaviour.
> 
> That's not he situation, here:  I had been using this IMAP server for 
> many years, and the "Server Setting" quoted at the beginning of this 
> message was in use, and working.  Many years ago, I had added some 
> scripts to the server's site, which I barely understood, and have no 
> records about them; also, some years back I had changed a local mail 
> service for Gmail, and tried to substitute it for another earlier one, 
> including in forwarding messages to the IMAP server.  Several months 
> back, I made a general 'reform' of my computer systems, and had to 
> change may things in many programs, and one thing I noticed was that the 
> gmails were no longer being forwarded, so I contacted the server, and 
> they said that was because some of the existing scripts weren't working 
> (due to no-longer-existing folder names), so they suggested clearing 
> those scripts, which should correct the problem -- and it did, for gmail.
> 
> Some time later, I noticed that a previous behavior (any message I 
> downloaded from the server to Local Folders should be moved/copied also 
> to the server's "Trash" folder, which had been working for years) no 
> longer worked, and contacted them.
> 
> Their response was (somewhat resumed):
> 
>> Sieve and mail rules are applied to messages when they first arrive
>> at your mailbox on IMAP server. Therefore, it's not possible to use a
>> sieve or rule to dictate how messages are treated after they are
>> downloaded to a client like SeaMonkey.
>>
>> Usually this kind of behavior is configured within the email client
>> itself. I would recommend checking your account settings in SeaMonkey
>> for such feature
> 
> So I did that, and 'found' the setting I copied above (which I could be 
> sure was the one I had, because I do have some records of these settings.
> 
> Currently this setting does seem to have a problem, as I said in the 
> first message in this thread:
> 
>> Lately, after some problems/crashes, the account functions work
>> normally, but this 'move to' (when you delete a message on the
>> SeaMonkey 'client') doesn't -- and, on reopening the 'Mail/Newsgroups
>> Settings', the 'move-to' folder name has disappeared (thus, the
>> message deleted on the client is NOT moved/copied to the server
>> "Trash" folder).
>>
>> I suspect it may be due to some problem/s in the SM Preferences (in
>> 'about:config'), but haven't been able to pinpoint any 'suspects'.
> 
> So, since I enter the "Move message to folder 'Trash' on [Account]", and 
> next time SM is launched it's gone, with "Choose folder" once more in 
> the field, and there WAS a period during that 'time of troubles' in my 
> system where some things may have been 'damaged' (but not 'broken'...), 
> I guess the problem really is in some damaged SM parameters -- but, 
> since don't have any knowledge about the cryptic settings in SM 
> "ImapMail", all the other functions of mail/News work fine, and I prefer 
> not to try and create alternate profiles/users, I guess I'll just learn 
> to live with the system as it is...
> 
> Thanks for the attention and suggestions!

-- 
Best,

s) alexyu

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IMAP mail problem Alexander Yudenitsch <alexyu@postpro.net> - 2026-04-28 19:14 -0300
  Re: IMAP mail problem "Adam H. Kerman" <ahk@chinet.com> - 2026-04-28 22:45 +0000
    Re: IMAP mail problem alexyu <alexyu@postpro.net> - 2026-04-28 22:11 -0300
      Re: IMAP mail problem Dirk Fieldhouse <surname@gmx.net.plusremovethisandtherest.invalid> - 2026-04-29 19:28 +0100
        Re: IMAP mail problem alexyu <alexyu@postpro.net> - 2026-04-29 22:51 -0300
          Re: IMAP mail problem alexyu <alexyu@postpro.net> - 2026-04-29 23:58 -0300
            Re: IMAP mail problem Dirk Fieldhouse <surname@gmx.net.plusremovethisandtherest.invalid> - 2026-04-30 06:18 +0100
              Re: IMAP mail problem alexyu <alexyu@postpro.net> - 2026-04-30 03:49 -0300
                Re: IMAP mail problem Dirk Fieldhouse <surname@gmx.net.plusremovethisandtherest.invalid> - 2026-04-30 14:36 +0100
                Re: IMAP mail problem alexyu <alexyu@postpro.net> - 2026-04-30 12:19 -0300
              Re: IMAP mail problem "Adam H. Kerman" <ahk@chinet.com> - 2026-04-30 10:08 +0000

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