Groups | Search | Server Info | Keyboard shortcuts | Login | Register [http] [https] [nntp] [nntps]
Groups > alt.comp.os.windows-11 > #16401
| From | T <T@invalid.invalid> |
|---|---|
| Newsgroups | alt.comp.os.windows-11 |
| Subject | Re: New purchase of Microsoft office, no key, cab file, no M$O |
| Date | 2025-01-18 22:30 -0800 |
| Organization | A noiseless patient Spider |
| Message-ID | <vmi65h$1aors$2@dont-email.me> (permalink) |
| References | <vmhskp$1aors$1@dont-email.me> <vmi49n$p13e$1@paganini.bofh.team> |
On 1/18/25 9:54 PM, Lenovo Support wrote: > On 19/01/2025 03:47, T wrote: >> Hi All, >> >> A customer ordered a new computer from Lenovo. The invoice >> shows she paid for M$ Office 2024 Home and Student Edition. >> Lenovo no longer gives you a key: >> >> https://support.lenovo.com/us/en/solutions/ht505479-windows-support-center-office >> >> >> The computer was wiped and W11 reinstalled. Lenovo tech support >> sent me a link to a cab file which does not install office. >> It just activates Office. What Office? Lenovo's chat support >> says to follow the steps in the link above, but the link above >> does nothing to reinstall Office if it was ever there before. >> >> <editorial comment> AAAAAHHHHH!!!!! </editorial comment> >> >> How do I get Office so the cab file can activate it? >> >> Many thanks, >> >> -T > > > Login to your or your customer's Microsoft Account to get a download > link. The link should be in the account. Her M$ Account is under the same eMail address as the order was made. There is no link. > The link posted by you is quite clear that you need a Microsoft Account > to activate your Office product. Indeed. And she has one. There is NO SIGN of any purchases or subscription in the last three months. No sign of a subscription or purchase either. >> You will not receive a physical product key to activate your software. For security reasons, Lenovo does not have access to your key. The license is assigned to the serial number associated with the hardware Office or Microsoft 365 was purchased with. > So, if Lenovo did not put a purchase up in her M$ account, how is the cab file downloaded suppose to activate a nonexistent copy of M$ Office? Would it be better for her if you cancelled her first purchase of M$O and replaced the order? Maybe that would actually get the link up in her M$ Account? Many thanks, -T
Back to alt.comp.os.windows-11 | Previous | Next — Previous in thread | Next in thread | Find similar | Unroll thread
New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-18 19:47 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O Lenovo Support <noreply@lenovo.com> - 2025-01-19 05:54 +0000
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-18 22:30 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O Lenovo Support <noreply@lenovo.com> - 2025-01-19 19:44 +0000
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-19 16:48 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O Lenovo Support <noreply@lenovo.com> - 2025-01-20 06:24 +0000
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-19 22:58 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O "Carlos E.R." <robin_listas@es.invalid> - 2025-01-21 13:43 +0100
Re: New purchase of Microsoft office, no key, cab file, no M$O Herzi Halevi <Herzi.Halevi@invalid.invalid> - 2025-01-21 15:23 +0000
Re: New purchase of Microsoft office, no key, cab file, no M$O ...w¡ñ§±¤ñ <winstonmvp@gmail.com> - 2025-01-21 10:00 -0700
Re: New purchase of Microsoft office, no key, cab file, no M$O "Carlos E.R." <robin_listas@es.invalid> - 2025-01-21 20:12 +0100
Re: New purchase of Microsoft office, no key, cab file, no M$O Lenovo Support <noreply@lenovo.com> - 2025-01-21 01:39 +0000
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-20 20:11 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O Java Jive <java@evij.com.invalid> - 2025-01-21 11:47 +0000
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-22 15:11 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O Daniel70 <daniel47@eternal-september.org> - 2025-02-01 20:59 +1100
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-02-01 10:29 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O Peter Jason <pj@jostle.com> - 2025-01-20 09:05 +1100
Re: New purchase of Microsoft office, no key, cab file, no M$O ...w¡ñ§±¤ñ <winstonmvp@gmail.com> - 2025-01-19 12:40 -0700
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-19 16:27 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O ...w¡ñ§±¤ñ <winstonmvp@gmail.com> - 2025-01-21 03:32 -0700
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-21 10:52 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O ...w¡ñ§±¤ñ <winstonmvp@gmail.com> - 2025-01-21 22:05 -0700
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-22 14:47 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O ...w¡ñ§±¤ñ <winstonmvp@gmail.com> - 2025-01-23 01:20 -0700
Re: New purchase of Microsoft office, no key, cab file, no M$O Chris <ithinkiam@gmail.com> - 2025-01-23 12:36 +0000
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-23 22:03 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-23 22:01 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O ...w¡ñ§±¤ñ <winstonmvp@gmail.com> - 2025-01-25 03:36 -0700
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-25 22:03 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O ...w¡ñ§±¤ñ <winstonmvp@gmail.com> - 2025-01-26 01:32 -0700
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-26 03:40 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-26 05:05 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O ...w¡ñ§±¤ñ <winstonmvp@gmail.com> - 2025-01-27 02:21 -0700
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-27 06:58 -0800
Re: New purchase of Microsoft office, no key, cab file, no M$O ...w¡ñ§±¤ñ <winstonmvp@gmail.com> - 2025-01-27 22:36 -0700
Re: New purchase of Microsoft office, no key, cab file, no M$O T <T@invalid.invalid> - 2025-01-27 23:17 -0800
csiph-web