Re: Report bug.

From	Dejan Jocic <jodejka@gmail.com>
Newsgroups	linux.debian.user
Subject	Re: Report bug.
Date	2017-05-22 16:40 +0200
Message-ID	<tJWF3-6Ra-5@gated-at.bofh.it> (permalink)
References	<tJVzk-6fx-25@gated-at.bofh.it> <tJVSF-6lF-5@gated-at.bofh.it> <tJWlI-6KH-19@gated-at.bofh.it>
Organization	linux.* mail to news gateway

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On 22-05-17, G wrote:
> well my touchpad works when i start my laptop. Sometimes after a while
> it stop working. Touchpad works again after i reboot my laptop. I dont
> see how that is a hardware problem.
> I got more than two packages that match with the installed
> xserver-xorg-input-libinput - X.Org X server -- libinput input driver
> xserver-xorg-input-synaptics - Synaptics TouchPad driver for X.Org server
> 
> 
> On 05/22/2017 04:44 PM, Dejan Jocic wrote:
> > On 22-05-17, G wrote:
> >> Hello.
> >> After a while touchpad stop working. Im trying to report that bug but i
> >> dont know which package to report.
> >> Thanks
> >>
> > 
> > 
> > 1. For start, are you sure that it is system fault, not hardware fault?
> > If you have another system installed in dual boot, or live dvd/cd/usb,
> > did you check with it if touchpad works?
> > 
> > 2. Are you sure that you did not turn off touchpad? 
> > 
> > 3. If you are sure that it is system fault, do apt-cache search
> > touchpad. After that, compare those packages with packages you have
> > installed. Was there upgrade of some of those packages recently? Did
> > your touchpad stopped working after some of those upgrades?
> > 
> > 
> > 
> 

In my case, I've had xserver-xorg-input-synaptics removed, because it
was messing something in Gnome, like touchpad settings not showing up in
system settings. While you could/should report bug about some package,
you can also try uninstalling it too, perhaps it will solve your
problem. If not, you can reinstall it. As for questions 1 and 2, it is
logical course of actions and you did not provide much things to start
with, but I do apologise if it sounded condescending to you, or
something like that.

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Report bug. G <gpdsb@mailbox.org> - 2017-05-22 15:30 +0200
  Re: Report bug. Dejan Jocic <jodejka@gmail.com> - 2017-05-22 15:50 +0200
    Re: Report bug. G <gpdsb@mailbox.org> - 2017-05-22 16:20 +0200
      where to report a bug for touchpad issues (was Re: Report bug.) Jonathan Dowland <jmtd@debian.org> - 2017-05-22 16:20 +0200
      Re: Report bug. Dejan Jocic <jodejka@gmail.com> - 2017-05-22 16:40 +0200

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