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Report bug.

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  Report bug. G <gpdsb@mailbox.org> - 2017-05-22 15:30 +0200
    Re: Report bug. Dejan Jocic <jodejka@gmail.com> - 2017-05-22 15:50 +0200
      Re: Report bug. G <gpdsb@mailbox.org> - 2017-05-22 16:20 +0200
        where to report a bug for touchpad issues (was Re: Report bug.) Jonathan Dowland <jmtd@debian.org> - 2017-05-22 16:20 +0200
        Re: Report bug. Dejan Jocic <jodejka@gmail.com> - 2017-05-22 16:40 +0200

#181241 — Report bug.

Hello.
After a while touchpad stop working. Im trying to report that bug but i
dont know which package to report.
Thanks

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#181242

On 22-05-17, G wrote:
> Hello.
> After a while touchpad stop working. Im trying to report that bug but i
> dont know which package to report.
> Thanks
> 


1. For start, are you sure that it is system fault, not hardware fault?
If you have another system installed in dual boot, or live dvd/cd/usb,
did you check with it if touchpad works?

2. Are you sure that you did not turn off touchpad? 

3. If you are sure that it is system fault, do apt-cache search
touchpad. After that, compare those packages with packages you have
installed. Was there upgrade of some of those packages recently? Did
your touchpad stopped working after some of those upgrades?

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#181246

well my touchpad works when i start my laptop. Sometimes after a while
it stop working. Touchpad works again after i reboot my laptop. I dont
see how that is a hardware problem.
I got more than two packages that match with the installed
xserver-xorg-input-libinput - X.Org X server -- libinput input driver
xserver-xorg-input-synaptics - Synaptics TouchPad driver for X.Org server


On 05/22/2017 04:44 PM, Dejan Jocic wrote:
> On 22-05-17, G wrote:
>> Hello.
>> After a while touchpad stop working. Im trying to report that bug but i
>> dont know which package to report.
>> Thanks
>>
> 
> 
> 1. For start, are you sure that it is system fault, not hardware fault?
> If you have another system installed in dual boot, or live dvd/cd/usb,
> did you check with it if touchpad works?
> 
> 2. Are you sure that you did not turn off touchpad? 
> 
> 3. If you are sure that it is system fault, do apt-cache search
> touchpad. After that, compare those packages with packages you have
> installed. Was there upgrade of some of those packages recently? Did
> your touchpad stopped working after some of those upgrades?
> 
> 
> 

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#181247 — where to report a bug for touchpad issues (was Re: Report bug.)

On Mon, May 22, 2017 at 05:09:40PM +0300, G wrote:
> well my touchpad works when i start my laptop. Sometimes after a while
> it stop working. Touchpad works again after i reboot my laptop. I dont
> see how that is a hardware problem.
> I got more than two packages that match with the installed
> xserver-xorg-input-libinput - X.Org X server -- libinput input driver
> xserver-xorg-input-synaptics - Synaptics TouchPad driver for X.Org server

Are you using X? (If you are using a graphical environment, the answer is
almost certainly yes)

You will be using just one of those two drivers I think. You can determine
which by reading /var/log/Xorg.0.log. That should indicate which of the two
packages to report a bug against. (But first please check the existing bug
reports to make sure it is not already reported)

-- 
⢀⣴⠾⠻⢶⣦⠀ 
⣾⠁⢠⠒⠀⣿⡁ Jonathan Dowland
⢿⡄⠘⠷⠚⠋⠀ https://jmtd.net
⠈⠳⣄⠀⠀⠀⠀ Please do not CC me, I am subscribed to the list.

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#181248

On 22-05-17, G wrote:
> well my touchpad works when i start my laptop. Sometimes after a while
> it stop working. Touchpad works again after i reboot my laptop. I dont
> see how that is a hardware problem.
> I got more than two packages that match with the installed
> xserver-xorg-input-libinput - X.Org X server -- libinput input driver
> xserver-xorg-input-synaptics - Synaptics TouchPad driver for X.Org server
> 
> 
> On 05/22/2017 04:44 PM, Dejan Jocic wrote:
> > On 22-05-17, G wrote:
> >> Hello.
> >> After a while touchpad stop working. Im trying to report that bug but i
> >> dont know which package to report.
> >> Thanks
> >>
> > 
> > 
> > 1. For start, are you sure that it is system fault, not hardware fault?
> > If you have another system installed in dual boot, or live dvd/cd/usb,
> > did you check with it if touchpad works?
> > 
> > 2. Are you sure that you did not turn off touchpad? 
> > 
> > 3. If you are sure that it is system fault, do apt-cache search
> > touchpad. After that, compare those packages with packages you have
> > installed. Was there upgrade of some of those packages recently? Did
> > your touchpad stopped working after some of those upgrades?
> > 
> > 
> > 
> 

In my case, I've had xserver-xorg-input-synaptics removed, because it
was messing something in Gnome, like touchpad settings not showing up in
system settings. While you could/should report bug about some package,
you can also try uninstalling it too, perhaps it will solve your
problem. If not, you can reinstall it. As for questions 1 and 2, it is
logical course of actions and you did not provide much things to start
with, but I do apologise if it sounded condescending to you, or
something like that.

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