Re: Consumers' privacy concerns not backed by their actions

From	"Jimmy Wilkinson Knife" <nowhere@somewear.co.uk>
Newsgroups	alt.test, comp.os.linux.advocacy, alt.comp.os.windows-10
Subject	Re: Consumers' privacy concerns not backed by their actions
Date	2018-06-02 22:36 +0100
Organization	#
Message-ID	<op.zjz3miteu3fn8d@red.lan> (permalink)
References	(15 earlier) <fneqqiFteu0U1@mid.individual.net> <op.zjzfxtdlu3fn8d@red.lan> <fng1rmF697cU1@mid.individual.net> <op.zjzr46afu3fn8d@red.lan> <e47fec48d91a143219c7125a59bd2377@foto.nl1.torservers.net>

Cross-posted to 3 groups.

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On Sat, 02 Jun 2018 22:30:43 +0100, Anonymous <anonymous@foto.nl1.torservers.net> wrote:

> In article <op.zjzr46afu3fn8d@red.lan>
> "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> wrote:
>>
>> On Sat, 02 Jun 2018 18:18:45 +0100, Mike Easter <MikeE@ster.invalid> wrote:
>>
>> > Jimmy Wilkinson Knife wrote:
>> >> Mike Easter wrote:
>> >>> Roger Blake wrote:
>> >>>> Cost is ridiculous when compared to similar-spec commodity hardware,
>> >>>> but as I said what you're paying for is the ease of use for people who
>> >>>> really have no knowledge of computers at all. I find it frustrating
>> >>>> to deal with since it is so locked down. However my elderly neighbor,
>> >>>> who is a WWII veteran to whom a computer seems like something out of
>> >>>> Buck Rogers, loves the thing.
>> >>>
>> >>> Another feature of the WOW which is an all-in-one design 22" touchscreen
>> >>> (2G ram, 32 G SSD, wireless kb/mouse) is their 'built-in' support
>> >>> situation.  Free lifetime basic support and VIP support at $10/mo, which
>> >>> basic support is toll free phone, email, and claims to be US based (that
>> >>> may be the VIP v.)  as opposed to a language barrier phone center
>> >>> somewhere in the world.
>> >>>
>> >>> The VIP support includes extras and remote access support.
>> >>
>> >> I dunno about the US, but in the UK if I get an Indian I just say "I'd
>> >> like to speak to an English person please" and they put me through to one.
>> >
>> > The business of being able to provide sufficient quality telephone
>> > support is typically a very costly and difficult undertaking.  The
>> > typical scenario is that it is farmed out to call centers somewhere the
>> > support hourly wage is more affordable, such as India or the Philippines.
>>
>> Which is why minimum wage is a stupid idea, it just means other countries get all our work.
>>
>> > This target marketed audience of seniors, particularly those who would
>> > choose to buy such a WOW computer, would seem to me to be a particularly
>> > difficult one. "I don't know anything about computers and my faculties
>> > are somewhat impaired as I can't see very well (or hear very well, or
>> > remember very well, or handle a mouse very well)."
>> >
>> > It is interesting that the WOW people decided to build their interface
>> > on the Tiny Core Linux base and other open source ware.  It seems that
>> > the hardware is very minimal except for what is spent on that 22"
>> > touchscreen, so the dollar distribution would be hardware-wise
>> > principally that monitor touchscreen and then the tech support.
>> >
>> > I'm sure they would 'immediately' upgrade the users who needed more
>> > support to the $10/mo VIP (1st 30 d. free VIP), but that is still pretty
>> > cheap price.  Being able to give remote support helps a lot, but that
>> > requires functional connectivity and hardware performance.  If one of
>> > those weren't operating properly, I think the customer would need some
>> > kind of outside support.
>>
>> I was once asked to fax a copy of a receipt to a company when the fax/modem I bought from them wasn't working.  He realised his mistake when I burst out laughing.
>>
>> > The reviews on Amazon were more negative than positive.
>>
>> You managed to find Amazon's review system?  I hate Amazon, it's about 10 times harder to use than Ebay.  First annoying thing, the postage ain't shown in the search results.  So I can't see who's the cheapest.  Amazon, you lose.
>>
>> > There were
>> > worthwhile comments there from IT people who made suggestions about
>> > alternate ways to provide much better hardware, but I didn't find those
>> > suggestions satisfactory about how to achieve a 'foolproof' interface.
>> > There's the nut in this venture.
>>
>> --
>> Can fat people go skinny-dipping?
>
>


-- 
I've never had a problem with drugs,
I've had problems with the police. - Keith Richards

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Re: Consumers' privacy concerns not backed by their actions Anonymous <anonymous@foto.nl1.torservers.net> - 2018-06-02 17:30 -0400
  Re: Consumers' privacy concerns not backed by their actions "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> - 2018-06-02 22:36 +0100

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