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Groups > alt.privacy.anon-server > #65105

Re: Consumers' privacy concerns not backed by their actions

From "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk>
Newsgroups alt.privacy.anon-server, comp.os.linux.advocacy, alt.comp.os.windows-10
Subject Re: Consumers' privacy concerns not backed by their actions
Date 2018-06-02 18:28 +0100
Organization #
Message-ID <op.zjzr46afu3fn8d@red.lan> (permalink)
References (13 earlier) <fneipoFs3e4U1@mid.individual.net> <20180602002117@news.eternal-september.org> <fneqqiFteu0U1@mid.individual.net> <op.zjzfxtdlu3fn8d@red.lan> <fng1rmF697cU1@mid.individual.net>

Cross-posted to 3 groups.

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On Sat, 02 Jun 2018 18:18:45 +0100, Mike Easter <MikeE@ster.invalid> wrote:

> Jimmy Wilkinson Knife wrote:
>> Mike Easter wrote:
>>> Roger Blake wrote:
>>>> Cost is ridiculous when compared to similar-spec commodity hardware,
>>>> but as I said what you're paying for is the ease of use for people who
>>>> really have no knowledge of computers at all. I find it frustrating
>>>> to deal with since it is so locked down. However my elderly neighbor,
>>>> who is a WWII veteran to whom a computer seems like something out of
>>>> Buck Rogers, loves the thing.
>>>
>>> Another feature of the WOW which is an all-in-one design 22" touchscreen
>>> (2G ram, 32 G SSD, wireless kb/mouse) is their 'built-in' support
>>> situation.  Free lifetime basic support and VIP support at $10/mo, which
>>> basic support is toll free phone, email, and claims to be US based (that
>>> may be the VIP v.)  as opposed to a language barrier phone center
>>> somewhere in the world.
>>>
>>> The VIP support includes extras and remote access support.
>>
>> I dunno about the US, but in the UK if I get an Indian I just say "I'd
>> like to speak to an English person please" and they put me through to one.
>
> The business of being able to provide sufficient quality telephone
> support is typically a very costly and difficult undertaking.  The
> typical scenario is that it is farmed out to call centers somewhere the
> support hourly wage is more affordable, such as India or the Philippines.

Which is why minimum wage is a stupid idea, it just means other countries get all our work.

> This target marketed audience of seniors, particularly those who would
> choose to buy such a WOW computer, would seem to me to be a particularly
> difficult one. "I don't know anything about computers and my faculties
> are somewhat impaired as I can't see very well (or hear very well, or
> remember very well, or handle a mouse very well)."
>
> It is interesting that the WOW people decided to build their interface
> on the Tiny Core Linux base and other open source ware.  It seems that
> the hardware is very minimal except for what is spent on that 22"
> touchscreen, so the dollar distribution would be hardware-wise
> principally that monitor touchscreen and then the tech support.
>
> I'm sure they would 'immediately' upgrade the users who needed more
> support to the $10/mo VIP (1st 30 d. free VIP), but that is still pretty
> cheap price.  Being able to give remote support helps a lot, but that
> requires functional connectivity and hardware performance.  If one of
> those weren't operating properly, I think the customer would need some
> kind of outside support.

I was once asked to fax a copy of a receipt to a company when the fax/modem I bought from them wasn't working.  He realised his mistake when I burst out laughing.

> The reviews on Amazon were more negative than positive.

You managed to find Amazon's review system?  I hate Amazon, it's about 10 times harder to use than Ebay.  First annoying thing, the postage ain't shown in the search results.  So I can't see who's the cheapest.  Amazon, you lose.

> There were
> worthwhile comments there from IT people who made suggestions about
> alternate ways to provide much better hardware, but I didn't find those
> suggestions satisfactory about how to achieve a 'foolproof' interface.
> There's the nut in this venture.

-- 
Can fat people go skinny-dipping?

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Thread

Consumers' privacy concerns not backed by their actions Anonymous <anonymous@anonymous.com> - 2018-05-31 13:26 -0500
  Re: Consumers' privacy concerns not backed by their actions tom <tom@0.0.0.0> - 2018-05-31 17:24 -0700
    Re: Consumers' privacy concerns not backed by their actions Anonymous <anonymous@anonymous.com> - 2018-06-01 07:12 -0500
  Re: Consumers' privacy concerns not backed by their actions Nomen Nescio <nobody@dizum.com> - 2018-06-01 05:53 +0200
    Re: Consumers' privacy concerns not backed by their actions Doomsdrzej <.m@nsn.s> - 2018-06-01 08:41 -0400
      Re: Consumers' privacy concerns not backed by their actions chrisv <chrisv@nospam.invalid> - 2018-06-01 08:23 -0500
        Re: Consumers' privacy concerns not backed by their actions ooze <.m@nsn.s> - 2018-06-01 10:12 -0400
          Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 08:05 -0700
          Re: Consumers' privacy concerns not backed by their actions Mike Easter <MikeE@ster.invalid> - 2018-06-01 08:16 -0700
            Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 08:27 -0700
              Re: Consumers' privacy concerns not backed by their actions ANTant@zimage.com (Ant) - 2018-06-01 16:59 -0500
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 15:06 -0700
                Re: Consumers' privacy concerns not backed by their actions ANTant@zimage.com (Ant) - 2018-06-01 19:02 -0500
                Re: Consumers' privacy concerns not backed by their actions chrisv <chrisv@nospam.invalid> - 2018-06-08 07:21 -0500
            Re: Consumers' privacy concerns not backed by their actions oOze <.m@nsn.s> - 2018-06-01 11:36 -0400
              Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 09:01 -0700
            Re: Consumers' privacy concerns not backed by their actions Char Jackson <none@none.invalid> - 2018-06-01 13:14 -0500
              Re: Consumers' privacy concerns not backed by their actions oOze <.m@nsn.s> - 2018-06-01 17:15 -0400
            Re: Consumers' privacy concerns not backed by their actions "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> - 2018-06-01 23:44 +0100
              Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-01 18:57 -0400
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 16:03 -0700
                Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-01 19:24 -0400
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 16:27 -0700
                Re: Consumers' privacy concerns not backed by their actions chrisv <chrisv@nospam.invalid> - 2018-06-08 07:21 -0500
                Re: Consumers' privacy concerns not backed by their actions Frank Slootweg <this@ddress.is.invalid> - 2018-06-02 20:20 +0000
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-02 13:25 -0700
                Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-02 16:31 -0400
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-02 13:35 -0700
                Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-02 16:43 -0400
                Re: Consumers' privacy concerns not backed by their actions Frank Slootweg <this@ddress.is.invalid> - 2018-06-03 14:59 +0000
                Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-03 11:03 -0400
                Re: Consumers' privacy concerns not backed by their actions Frank Slootweg <this@ddress.is.invalid> - 2018-06-03 15:12 +0000
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-03 11:19 -0700
                Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-03 14:23 -0400
                Re: Consumers' privacy concerns not backed by their actions Frank Slootweg <this@ddress.is.invalid> - 2018-06-03 19:00 +0000
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-03 12:17 -0700
                Re: Consumers' privacy concerns not backed by their actions Frank Slootweg <this@ddress.is.invalid> - 2018-06-02 20:50 +0000
                Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-02 17:02 -0400
                Re: Consumers' privacy concerns not backed by their actions Frank Slootweg <this@ddress.is.invalid> - 2018-06-03 14:59 +0000
                Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-03 11:03 -0400
                Re: Consumers' privacy concerns not backed by their actions chrisv <chrisv@nospam.invalid> - 2018-06-08 07:20 -0500
                Re: Consumers' privacy concerns not backed by their actions SilverSlimer <.m@nsn.s> - 2018-06-08 11:11 -0400
                Re: Consumers' privacy concerns not backed by their actions chrisv <chrisv@nospam.invalid> - 2018-06-08 10:38 -0500
                Re: Consumers' privacy concerns not backed by their actions SilverSlimer <.m@nsn.s> - 2018-06-08 13:03 -0400
                Re: Consumers' privacy concerns not backed by their actions Rene Lamontagne <rlamont@shaw.ca> - 2018-06-08 12:20 -0500
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-08 12:14 -0700
                Re: Consumers' privacy concerns not backed by their actions Knarf Gewtools <that@ddress.is.invalid> - 2018-06-08 20:12 +0000
                Re: Consumers' privacy concerns not backed by their actions SilverSlimer <.m@nsn.s> - 2018-06-08 17:54 -0400
              Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 16:00 -0700
          Re: Consumers' privacy concerns not backed by their actions Anonymous <anonymous@anonymous.com> - 2018-06-01 11:36 -0500
            Re: Consumers' privacy concerns not backed by their actions Your Friendly Neighbourhood Puppy Whistle Holder Emeritus 🐶笛 <root@127.0.0.1> - 2018-06-01 11:40 -0500
            Re: Consumers' privacy concerns not backed by their actions oOze <.m@nsn.s> - 2018-06-01 17:03 -0400
              Re: Consumers' privacy concerns not backed by their actions Roger Blake <rogblake@iname.invalid> - 2018-06-01 22:23 +0000
          Re: Consumers' privacy concerns not backed by their actions Roger Blake <rogblake@iname.invalid> - 2018-06-01 18:02 +0000
            Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-01 14:14 -0400
              Re: Consumers' privacy concerns not backed by their actions Peter Köhlmann <peter-koehlmann@t-online.de> - 2018-06-02 00:19 +0200
                Re: Consumers' privacy concerns not backed by their actions Melzzzzz <Melzzzzz@zzzzz.com> - 2018-06-01 22:21 +0000
                Re: Consumers' privacy concerns not backed by their actions Peter Köhlmann <peter-koehlmann@t-online.de> - 2018-06-02 00:25 +0200
                Re: Consumers' privacy concerns not backed by their actions oOze <.m@nsn.s> - 2018-06-02 09:15 -0400
                Re: Consumers' privacy concerns not backed by their actions Roger Blake <rogblake@iname.invalid> - 2018-06-01 22:36 +0000
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 15:39 -0700
                Re: Consumers' privacy concerns not backed by their actions Melzzzzz <Melzzzzz@zzzzz.com> - 2018-06-01 22:44 +0000
                Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-01 18:57 -0400
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 16:01 -0700
                Re: Consumers' privacy concerns not backed by their actions oOze <.m@nsn.s> - 2018-06-01 22:03 -0400
                Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-01 22:12 -0400
            Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 11:32 -0700
              Re: Consumers' privacy concerns not backed by their actions Roger Blake <rogblake@iname.invalid> - 2018-06-01 22:18 +0000
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 15:26 -0700
            Re: Consumers' privacy concerns not backed by their actions oOze <.m@nsn.s> - 2018-06-01 17:14 -0400
              Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 14:21 -0700
              Re: Consumers' privacy concerns not backed by their actions "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> - 2018-06-02 01:19 +0100
                Re: Consumers' privacy concerns not backed by their actions Roger Blake <rogblake@iname.invalid> - 2018-06-02 01:18 +0000
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 18:19 -0700
                Re: Consumers' privacy concerns not backed by their actions Roger Blake <rogblake@iname.invalid> - 2018-06-02 03:14 +0000
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 20:23 -0700
                Re: Consumers' privacy concerns not backed by their actions Roger Blake <rogblake@iname.invalid> - 2018-06-02 03:39 +0000
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 20:55 -0700
                Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-02 00:01 -0400
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 21:12 -0700
                Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-02 00:25 -0400
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 21:36 -0700
                Re: Consumers' privacy concerns not backed by their actions Roger Blake <rogblake@iname.invalid> - 2018-06-02 04:40 +0000
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 21:43 -0700
                Re: Consumers' privacy concerns not backed by their actions Mike Easter <MikeE@ster.invalid> - 2018-06-01 23:12 -0700
                Re: Consumers' privacy concerns not backed by their actions "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> - 2018-06-02 14:04 +0100
                Re: Consumers' privacy concerns not backed by their actions Mike Easter <MikeE@ster.invalid> - 2018-06-02 10:18 -0700
                Re: Consumers' privacy concerns not backed by their actions "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> - 2018-06-02 18:28 +0100
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-02 10:54 -0700
                Re: Consumers' privacy concerns not backed by their actions Mike Easter <MikeE@ster.invalid> - 2018-06-02 11:01 -0700
                Re: Consumers' privacy concerns not backed by their actions Mike Easter <MikeE@ster.invalid> - 2018-06-02 11:21 -0700
                Re: Consumers' privacy concerns not backed by their actions Roger Blake <rogblake@iname.invalid> - 2018-06-03 03:23 +0000
                Re: Consumers' privacy concerns not backed by their actions "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> - 2018-06-02 20:45 +0100
                Re: Consumers' privacy concerns not backed by their actions Mike Easter <MikeE@ster.invalid> - 2018-06-02 13:12 -0700
                Re: Consumers' privacy concerns not backed by their actions "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> - 2018-06-02 21:19 +0100
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-02 13:27 -0700
                Re: Consumers' privacy concerns not backed by their actions Roger Blake <rogblake@iname.invalid> - 2018-06-03 03:29 +0000
                Re: Consumers' privacy concerns not backed by their actions "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> - 2018-06-03 18:52 +0100
                Re: Consumers' privacy concerns not backed by their actions Roger Blake <rogblake@iname.invalid> - 2018-06-03 21:20 +0000
                Re: Consumers' privacy concerns not backed by their actions tom <tom@0.0.0.0> - 2018-06-12 23:22 -0700
                Re: Consumers' privacy concerns not backed by their actions Sjouke Burry <burrynulnulfour@ppllaanneett.nnll> - 2018-06-14 00:29 +0200
                Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-02 00:01 -0400
                Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 21:15 -0700
                Re: Consumers' privacy concerns not backed by their actions simon singh <ss1988singh980@gmail.com> - 2018-06-02 22:40 +0000
                Re: Consumers' privacy concerns not backed by their actions chrisv <chrisv@nospam.invalid> - 2018-06-08 07:22 -0500
                Re: Consumers' privacy concerns not backed by their actions "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> - 2018-06-02 14:05 +0100
            Re: Consumers' privacy concerns not backed by their actions "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> - 2018-06-02 01:18 +0100
              Re: Consumers' privacy concerns not backed by their actions Roger Blake <rogblake@iname.invalid> - 2018-06-02 01:15 +0000
                Re: Consumers' privacy concerns not backed by their actions "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> - 2018-06-02 14:09 +0100
          Re: Consumers' privacy concerns not backed by their actions tom <tom@0.0.0.0> - 2018-06-01 18:00 -0700
      Re: Consumers' privacy concerns not backed by their actions Anonymous <anonymous@anonymous.com> - 2018-06-01 08:40 -0500
        Re: Consumers' privacy concerns not backed by their actions "Jimmy Wilkinson Knife" <nowhere@somewear.co.uk> - 2018-06-01 23:43 +0100
        Re: Consumers' privacy concerns not backed by their actions tom <tom@0.0.0.0> - 2018-06-01 17:57 -0700
      Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-01 11:21 -0400
        Re: Consumers' privacy concerns not backed by their actions oOze <.m@nsn.s> - 2018-06-01 11:38 -0400
          Re: Consumers' privacy concerns not backed by their actions Your Friendly Neighbourhood Puppy Whistle Holder Emeritus 🐶笛 <root@127.0.0.1> - 2018-06-01 10:42 -0500
          Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-01 09:02 -0700
        Re: Consumers' privacy concerns not backed by their actions Your Friendly Neighbourhood Puppy Whistle Holder Emeritus 🐶笛 <root@127.0.0.1> - 2018-06-01 10:40 -0500
      Re: Consumers' privacy concerns not backed by their actions tom <tom@0.0.0.0> - 2018-06-01 17:54 -0700
        Re: Consumers' privacy concerns not backed by their actions oOze <.m@nsn.s> - 2018-06-02 09:28 -0400
          Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-02 09:55 -0400
            Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-02 10:41 -0700
            Re: Consumers' privacy concerns not backed by their actions oOze <.m@nsn.s> - 2018-06-02 22:38 -0400
              Re: Consumers' privacy concerns not backed by their actions Snit <usenet@gallopinginsanity.com> - 2018-06-02 19:45 -0700
              Re: Consumers' privacy concerns not backed by their actions nospam <nospam@nospam.invalid> - 2018-06-03 00:42 -0400

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