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Re: Virgin Media are appalling

From "Woody" <harrogate3@ntlworld.com>
Newsgroups uk.telecom
Subject Re: Virgin Media are appalling
Date 2017-09-05 19:55 +0100
Organization A noiseless patient Spider
Message-ID <oomrsv$914$1@dont-email.me> (permalink)
References <86bmmqty44.fsf@example.com> <oojm7o$n80$1@gioia.aioe.org> <867exdu5de.fsf_-_@example.com> <ooljgc$14gt$1@gioia.aioe.org>

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To the OP, disconnect your modem from the cable and then complain. 
Their system should see a fault on your line and when you get through 
to someone you can explain the issue.

It is best to ring faults later rather than earlier as you will likely 
then get a UK centre rather than someone in Asia who can barely speak 
English and will not deviate from a letter of their script.

If they won't play ball, ask to be put through to Retentions as you 
wish to leave. Retentions will solve the issue for you and probably 
give you some discount - they carry a lot of clout.



-- 
Woody

harrogate3 at ntlworld dot com




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Thread

Virgin Media are appauling Richmond <p1299721@protonmail.com> - 2017-09-04 14:03 +0100
  Re: Virgin Media are appauling Someone Somewhere <nntpac@gmail.com> - 2017-09-04 14:59 +0100
    Re: Virgin Media are appalling Richmond <p1299721@protonmail.com> - 2017-09-05 05:38 +0100
      Re: Virgin Media are appalling Someone Somewhere <nntpac@gmail.com> - 2017-09-05 08:25 +0100
        Re: Virgin Media are appalling "Woody" <harrogate3@ntlworld.com> - 2017-09-05 19:55 +0100
  Re: Virgin Media are appauling "Anthony R. Gold" <not-for-mail@ahjg.co.uk> - 2017-09-04 18:06 +0100
    Re: Virgin Media are appauling Tweed <guesswho@who.com> - 2017-09-04 17:20 +0000
      Re: Virgin Media are appauling "Anthony R. Gold" <not-for-mail@ahjg.co.uk> - 2017-09-04 18:48 +0100
        Re: Virgin Media are appauling "Woody" <harrogate3@ntlworld.com> - 2017-09-04 19:45 +0100
          Re: Virgin Media are appauling Tweed <guesswho@who.com> - 2017-09-04 19:37 +0000
            Re: Virgin Media are appauling Optimist <v.meldrew@i.do.not.believe.it> - 2017-09-08 10:42 +0100
      Re: Virgin Media are appauling Adrian Caspersz <email@here.invalid> - 2017-09-04 18:53 +0100
      Re: Virgin Media are appauling "Woody" <harrogate3@ntlworld.com> - 2017-09-04 19:42 +0100
    Re: Virgin Media are appalling Richmond <p1299721@protonmail.com> - 2017-09-05 05:47 +0100
      Re: Virgin Media are appalling pete@never.here - 2017-09-05 11:26 +0100
        Re: Virgin Media are appalling Richmond <p1299721@protonmail.com> - 2017-09-06 12:48 +0100
  Re: Virgin Media are appauling Chris Green <cl@isbd.net> - 2017-09-04 18:49 +0100

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