Re: Virgin Media are appalling

From	Someone Somewhere <nntpac@gmail.com>
Newsgroups	uk.telecom
Subject	Re: Virgin Media are appalling
Date	2017-09-05 08:25 +0100
Organization	Aioe.org NNTP Server
Message-ID	<ooljgc$14gt$1@gioia.aioe.org> (permalink)
References	<86bmmqty44.fsf@example.com> <oojm7o$n80$1@gioia.aioe.org> <867exdu5de.fsf_-_@example.com>

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On 05/09/2017 05:38, Richmond wrote:
> Someone Somewhere <nntpac@gmail.com> writes:
> 
>> On 04/09/2017 14:03, Richmond wrote:
>>> Virgin Media are the most appallingly dreadful service I've ever known
>>> in my life
>>>
>> Your spelling and level of explanation aren't great either.
>>
>> Do you have a specific point to make?
> 
> Yes. I was and still am trying to report a fault and I just get
> disconnected with the message "there are no faults in your area".
> 
Not being able to get Virgin Media (despite living on Cable Street...) I 
don't know the best way to report a fault, although I'm sure someone 
here has a better idea.

However, if you can tell us what form the fault takes it may well be 
that some advice can be offered that avoids going to Virgin (although 
conversely it may well be that the advice is that it has to go to them)

> It's shocking how overwhelmingly incompetent virgin media is.
> 
They're all as bad as each other really.  I know it's no comfort but 
every telco has more complexities to it than they can possibly imagine 
let alone manage.  Allied to that a reduction of training and hence 
expertise amongst the workforce over the years and you end up with any 
issues being a crapshoot of whether they are easily resolved or not.

> Sorry about my spelling.
> 
No problem - it's just it formed such a large part of your original post 
that it was one of the few things to comment on!

Thread

Virgin Media are appauling Richmond <p1299721@protonmail.com> - 2017-09-04 14:03 +0100
  Re: Virgin Media are appauling Someone Somewhere <nntpac@gmail.com> - 2017-09-04 14:59 +0100
    Re: Virgin Media are appalling Richmond <p1299721@protonmail.com> - 2017-09-05 05:38 +0100
      Re: Virgin Media are appalling Someone Somewhere <nntpac@gmail.com> - 2017-09-05 08:25 +0100
        Re: Virgin Media are appalling "Woody" <harrogate3@ntlworld.com> - 2017-09-05 19:55 +0100
  Re: Virgin Media are appauling "Anthony R. Gold" <not-for-mail@ahjg.co.uk> - 2017-09-04 18:06 +0100
    Re: Virgin Media are appauling Tweed <guesswho@who.com> - 2017-09-04 17:20 +0000
      Re: Virgin Media are appauling "Anthony R. Gold" <not-for-mail@ahjg.co.uk> - 2017-09-04 18:48 +0100
        Re: Virgin Media are appauling "Woody" <harrogate3@ntlworld.com> - 2017-09-04 19:45 +0100
          Re: Virgin Media are appauling Tweed <guesswho@who.com> - 2017-09-04 19:37 +0000
            Re: Virgin Media are appauling Optimist <v.meldrew@i.do.not.believe.it> - 2017-09-08 10:42 +0100
      Re: Virgin Media are appauling Adrian Caspersz <email@here.invalid> - 2017-09-04 18:53 +0100
      Re: Virgin Media are appauling "Woody" <harrogate3@ntlworld.com> - 2017-09-04 19:42 +0100
    Re: Virgin Media are appalling Richmond <p1299721@protonmail.com> - 2017-09-05 05:47 +0100
      Re: Virgin Media are appalling pete@never.here - 2017-09-05 11:26 +0100
        Re: Virgin Media are appalling Richmond <p1299721@protonmail.com> - 2017-09-06 12:48 +0100
  Re: Virgin Media are appauling Chris Green <cl@isbd.net> - 2017-09-04 18:49 +0100

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