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Re: Anyone got any idea what governs update timing?

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On 1/2/14, 9:44 AM, licensedtoquill@gmail.com wrote:
> Thanks guys, I think you are both on to something: OS upgrades are
> indeed handled differently though they do look superficially the
> same.  There are two categories now in what looks like Software
> Update and it had a  multi-gigabyte update for iMovie and iPhoto at
> the same time.
>
> In addition, I DID have an applecare issue at the time 10.9 came out
> related to  a motherboard issue which may have prevented my being
> offered Mavericks at that stage.  Curiously Apple assigned me a
> senior adviser to take care of it after I had spent around 20-30
> hours on the phone and had three to five visits to the store and
> returns to the depot where they couldnt really figure out what was
> wrong with the unit.
>
> By the time 10.9.1 came out, it SEEMS either the rep had (gone ill
> or) dropped the ball and Apple were no longer interested in assisting
> me. So they pumped out the upgrade when they gave up trying to help
> me (won't return my calls) and closed the case out?
>

Is your computer still broken?

It seemed funny that they offered Mavericks by Software Update.  I 
wonder how many customers they expected to click "update"?  Even if you 
wanted to switch to an unknown OS without thinking it over, you'd need 
to be sure everything was backed up, the downtime could be hours, and it 
might take additional time to get everything working with the new OS.

I wonder if Software Update was used as a sort of email ad, to let 
customers know Mavericks was available.  If Apple had both your 
computers listed under the same owner, maybe that's why Mavericks was 
offered only once.

After I turned down 10.9.0, Software Update kept offering me 
Mavericks-compatible app updates.  I wonder if that was another way of 
reminding customers that Mavericks was available.

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Thread

Anyone got any idea what governs update timing? licensedtoquill@gmail.com - 2014-01-01 08:17 -0800
  Re: Anyone got any idea what governs update timing? Don Bruder <dakidd@sonic.net> - 2014-01-01 09:01 -0800
    Re: Anyone got any idea what governs update timing? licensedtoquill@gmail.com - 2014-01-01 09:41 -0800
      Re: Anyone got any idea what governs update timing? David Ritz <dritz@mindspring.com> - 2014-01-01 13:47 -0600
        Re: Anyone got any idea what governs update timing? J Burns <burns4@nowhere.com> - 2014-01-01 14:58 -0500
          Re: Anyone got any idea what governs update timing? David Ritz <dritz@mindspring.com> - 2014-01-01 15:08 -0600
            Re: Anyone got any idea what governs update timing? J Burns <burns4@nowhere.com> - 2014-01-01 21:46 -0500
              Re: Anyone got any idea what governs update timing? dempson@actrix.gen.nz (David Empson) - 2014-01-02 22:48 +1300
                Re: Anyone got any idea what governs update timing? licensedtoquill@gmail.com - 2014-01-02 06:44 -0800
                Re: Anyone got any idea what governs update timing? J Burns <burns4@nowhere.com> - 2014-01-02 11:46 -0500
      Re: Anyone got any idea what governs update timing? JF Mezei <jfmezei.spamnot@vaxination.ca> - 2014-01-01 17:56 -0500

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