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Re: TSOhost - still OK for small users?

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On 15/12/2020 12:02, J. P. Gilliver (John) wrote:
> I moved to TSOhost when I left Demon (well, really, Namesco) - I think
> on recommendations here. Mainly just to handle email, though their
> minimum package I took included a tiny (by modern standards - many times
> the original Demon amount!) webpage (which I've mainly used as many
> people use DropBox and similar, without imposing script on my
> share-ees).
> 
> Since then, I've been perfectly happy with them (basically, have had no
> need to contact them at all).
> 
> Of late, though, I've had a few emails from them advertising new
> facilities they're offering, which sound marvellous - as far as I
> understand them - for the more demanding website user.
> 
> I'm a little concerned that they may ditch "support" for the
> ex-Demon-type user like me, who really just wants mail
> forwarding/handling and very basic webspace. Any others here in the same
> boat?
> 
There is a terrible similarity between Demon and Tsohost - they once 
were the finest ISP and hosting company on the planet. Then Demon sold 
out and the downward spiral immediately started.  Later Tsohost sold out 
to Godaddy and it's 'here we go again' in a race to the bottom.

I've moved both my own and a charity's hosting I look after away from 
Tsohost.  I left in May when it was taking 3 days for each response in a 
support ticket thread!  But did you not notice any of the following 
problems?

https://www.theregister.com/2019/08/20/tsohosts_still_struggling_to_fix_email_issues/

https://www.theregister.com/2020/07/09/tsohost_email/

https://www.theregister.com/2019/06/18/tsohost_weeklong_outage/

I moved everything I look after to www.krystal.uk and couldn't recommend 
them more highly.  Support is by telephone 09.00 - 20:00 Mon to Fri, 
Live Chat and email.  Whichever you choose the support is near instant 
and high quality, no reading from a script.

I have a referral code (FAE3FCDE) should you or anyone like the look of 
them.  I've opted to split the referral 50/50 so you'd get a £10 credit 
and so would I.

Malcolm

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Thread

TSOhost - still OK for small users? "J. P. Gilliver (John)" <G6JPG@255soft.uk> - 2020-12-15 12:02 +0000
  Re: TSOhost - still OK for small users? Joe <joe@jretrading.com> - 2020-12-15 13:40 +0000
  Re: TSOhost - still OK for small users? Malcolm Loades <devnull@loades.net> - 2020-12-15 14:08 +0000
    Re: TSOhost - still OK for small users? "J. P. Gilliver (John)" <G6JPG@255soft.uk> - 2020-12-15 15:51 +0000
    Re: TSOhost - still OK for small users? John Hall <john_nospam@jhall.co.uk> - 2020-12-15 17:06 +0000
    Re: TSOhost - still OK for small users? Chris S <myr9gc8v3y@snkmail.com> - 2020-12-17 16:01 +0000

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