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Re: Are DELL laptops still reliable?

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On 20/03/2013 16:02, Mark wrote:
> On Wed, 20 Mar 2013 04:23:27 -0700 (PDT), Bob_Villa
> <pheeh.zero@gmail.com> wrote:
>
>> On Wednesday, March 20, 2013 4:56:39 AM UTC-5, Mark wrote:
>>> On Mon, 18 Mar 2013 10:22:47 -0700 (PDT), "E. F." <pm771.am@gmail.com>
>>>
>>> wrote:
>>>
>>>
>>>
>>> AFAIK Dell laptops have the second worst reliability, only 'beaten' by
>>>
>>> HP right at the bottom.  In addition Dell (in the UK anyway) is awful
>>>
>>> to deal with.
>>
>> Mark, who is at the top...or what is your information source? Thanks!
>
> This is from Which? magazine.  If you look at the actual figures
> there's not a big difference between the most reliable and the least
> so it's probably not that significant.

Which magazine (UK) suffers from a consumer readership that is so 
concerned about reliability through various social factors (mostly use 
of item by elderly or non-technical), that the user feedback they 
collect is swayed specifically in support of previous items they have 
written about. It's all safe hand-holding blandness. They probably 
haven't heard yet about Asus, and LG / Samsung just sound "wrong".

Ocasionally, Which hypes an item of technical brilliance, like a very 
good / expensive home cinema enthusiasts flat panel TV - and then gets a 
host of dim witted feedback from those that can't understand the 
options, interfaces, remote control buttons and end up using 10% of the 
recommeded item's true capabilities. And one day, the active input 
channel accidently is upset by the dog (or an interested visitor) and 
they fuss that the item is broken and hence unreliable.

I'd like to see magazines and media organisations that educate people to 
make their own selections. Not dumb down and spoon feed the blandness of 
safe choices for the unthinking.

>
> The best are Acer, Apple, Sony, Toshiba
> The lower ones are Lenovo, Samsung, HP & Dell.
>

Can't tell much from that.

All the above makes have ranges for different applications and markets. 
Some of it is unreliable goods as the customer hasn't invested properly, 
and so has got what was deserved.

Unfortunately HP & Dell have made much throwaway consumer grade IT that 
looks like it has tainted their name and overtaxed their support. Spend 
more money with them and buy a better specification then they are quite 
OK. On the other hand, Apple doesn't let badly engineered rubbish out of 
their factories - and charges customers for that fact. Handsomely.

For business equipment with better build quality and support (and a 
higher price) - HP, Dell, Apple, Toshiba and Lenovo are still top tier IMO.

-- 
Adrian C

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Thread

Are DELL laptops still reliable? "E. F." <pm771.am@gmail.com> - 2013-03-18 10:22 -0700
  Re: Are DELL laptops still reliable? Dirk Weber <dma-weber@globe.lu> - 2013-03-18 21:27 +0100
  Re: Are DELL laptops still reliable? Bob_Villa <pheeh.zero@gmail.com> - 2013-03-18 18:40 -0700
  Re: Are DELL laptops still reliable? Bob_Villa <pheeh.zero@gmail.com> - 2013-03-19 04:08 -0700
  Re: Are DELL laptops still reliable? Top <top1sg@suddenlink.net.invalid> - 2013-03-19 10:20 -0500
  Re: Are DELL laptops still reliable? Mark <i@dontgetlotsofspamanymore.invalid> - 2013-03-20 09:56 +0000
    Re: Are DELL laptops still reliable? Bob_Villa <pheeh.zero@gmail.com> - 2013-03-20 04:23 -0700
      Re: Are DELL laptops still reliable? Mark <i@dontgetlotsofspamanymore.invalid> - 2013-03-20 16:02 +0000
        Re: Are DELL laptops still reliable? Bob_Villa <pheeh.zero@gmail.com> - 2013-03-20 10:54 -0700
          Re: Are DELL laptops still reliable? Mark <i@dontgetlotsofspamanymore.invalid> - 2013-03-21 10:19 +0000
            Re: Are DELL laptops still reliable? Bob_Villa <pheeh.zero@gmail.com> - 2013-03-21 04:33 -0700
        Re: Are DELL laptops still reliable? Adrian C <email@here.invalid> - 2013-03-30 12:41 +0000
          Re: Are DELL laptops still reliable? Mark <i@dontgetlotsofspamanymore.invalid> - 2013-04-03 10:41 +0100
            Re: Are DELL laptops still reliable? Adrian C <email@here.invalid> - 2013-04-13 12:06 +0100

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