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Re: Plusnet ==> EE brings WPA problems

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On 2026/6/23 12:11:23, Clive Page wrote:
[]
> up the chain I got them to agree a refund.
> 
> Plusnet say that they can't do this by cancelling the direct-debit (not 
> due for several more days) or by making a bank transfer, but only by 
> sending me through the post a cheque for £0-99.   You couldn't make it up.

:-)

I haven't got as far as that yet (presumably they can't reverse-DD if
you're no longer with them), but: I generally have a billing dispute
with them about once a year, and it is usually resolved in my favour -
but, they won't reduce the pending DD (even if it's many days before
it's due), they insist on taking the excessive amount, then refunding
it. So far I haven't insisted.
> 
> Annoyed by this I then contacted EE to claim for the cost of getting a 
> Wifi6 dongle for the elderly laptop which wouldn't work with their new 
> router (or home hub as they persist in calling it) because it didn't 
> support Wifi6.  Eventually I got them to agree to refund me the cost of 

Well done!

> the dongle, a whole £3-69.  I was expecting to get another cheque, but 
> EE claim they can do this by applying a credit to my next bill.
> 
> I guess that's progress and perhaps why cheque-based Plusnet are 
> gradually being abandoned as a brand by BT.
> 
I'm sure I've still seen TV ad.s for it in the last week or so.
> 
I assume you've gone EE as you wanted to keep a landline (via VoIP) -
how's that going?
-- 
J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

I have never liked children, even when I was one.
- Miriam Margolyes (RT 2014/11/1-7)

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Plusnet ==> EE brings WPA problems Clive Page <usenet@page2.eu> - 2026-06-02 16:04 +0100
  Re: Plusnet ==> EE brings WPA problems Tweed <usenet.tweed@gmail.com> - 2026-06-02 15:23 +0000
    Re: Plusnet ==> EE brings WPA problems Tweed <usenet.tweed@gmail.com> - 2026-06-02 15:28 +0000
  Re: Plusnet ==> EE brings WPA problems Andy Burns <usenet@andyburns.uk> - 2026-06-02 16:26 +0100
    Re: Plusnet ==> EE brings WPA problems Woody <harrogate3@ntlworld.com> - 2026-06-02 17:07 +0100
      Re: Plusnet ==> EE brings WPA problems Roger Mills <mills37.fslife@gmail.com> - 2026-06-03 23:34 +0100
    Re: Plusnet ==> EE brings WPA problems Clive Page <usenet@page2.eu> - 2026-06-02 18:56 +0100
      Re: Plusnet ==> EE brings WPA problems Theo <theom+news@chiark.greenend.org.uk> - 2026-06-03 14:25 +0100
        Re: Plusnet ==> EE brings WPA problems "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-06-04 00:11 +0100
          Re: Plusnet ==> EE brings WPA problems Java Jive <java@evij.com.invalid> - 2026-06-04 03:34 +0100
            Re: Plusnet ==> EE brings WPA problems Theo <theom+news@chiark.greenend.org.uk> - 2026-06-04 11:21 +0100
          Re: Plusnet ==> EE brings WPA problems Andy Burns <usenet@andyburns.uk> - 2026-06-04 07:38 +0100
    Re: Plusnet ==> EE brings WPA problems Bob Pullen <me@privacy.net> - 2026-06-08 08:24 +0100
      Re: Plusnet ==> EE brings WPA problems Clive Page <usenet@page2.eu> - 2026-06-13 09:56 +0100
        Re: Plusnet ==> EE brings WPA problems Tweed <usenet.tweed@gmail.com> - 2026-06-13 09:34 +0000
          Re: Plusnet ==> EE brings WPA problems Clive Page <usenet@page2.eu> - 2026-06-14 11:44 +0100
            Re: Plusnet ==> EE brings WPA problems Tweed <usenet.tweed@gmail.com> - 2026-06-14 10:50 +0000
              Re: Plusnet ==> EE brings WPA problems Clive Page <usenet@page2.eu> - 2026-06-14 14:56 +0100
                Re: Plusnet ==> EE brings WPA problems Tweed <usenet.tweed@gmail.com> - 2026-06-14 14:54 +0000
  Re: Plusnet ==> EE brings WPA problems Clive Page <usenet@page2.eu> - 2026-06-23 12:11 +0100
    Re: Plusnet ==> EE brings WPA problems "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-06-23 18:26 +0100
      Re: Plusnet ==> EE brings WPA problems Clive Page <usenet@page2.eu> - 2026-06-23 19:04 +0100
        Re: Plusnet ==> EE brings WPA problems Andy Burns <usenet@andyburns.uk> - 2026-06-23 19:26 +0100
    Re: Plusnet ==> EE brings WPA problems Clive Page <usenet@page2.eu> - 2026-06-29 15:09 +0100

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