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firefox 75 pulseaudio sound suddenly stopped working

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  firefox 75 pulseaudio sound suddenly stopped working "007@caiway.net" <007@caiway.net> - 2020-04-24 23:00 +0200
    Re: firefox 75 pulseaudio sound suddenly stopped working Phil Wyett <philip.wyett@kathenas.org> - 2020-04-25 00:00 +0200
      Re: firefox 75 pulseaudio sound suddenly stopped working "007@caiway.net" <007@caiway.net> - 2020-04-25 14:30 +0200
    Re: firefox 75 pulseaudio sound suddenly stopped working deloptes <deloptes@gmail.com> - 2020-04-25 13:30 +0200
    Re: firefox 75 pulseaudio sound suddenly stopped working Andrew McGlashan <andrew.mcglashan@affinityvision.com.au> - 2020-04-25 13:50 +0200
    Re: firefox 75 pulseaudio sound suddenly stopped working Marco Möller <talby@debianlists.mobilxpress.net> - 2020-04-25 23:00 +0200
      Re: firefox 75 pulseaudio sound suddenly stopped working "007@caiway.net" <007@caiway.net> - 2020-04-25 23:50 +0200
        Re: firefox 75 pulseaudio sound suddenly stopped working deloptes <deloptes@gmail.com> - 2020-04-26 08:10 +0200
          Re: firefox 75 pulseaudio sound suddenly stopped working "007@caiway.net" <007@caiway.net> - 2020-04-26 12:50 +0200
            Re: firefox 75 pulseaudio sound suddenly stopped working Andrei POPESCU <andreimpopescu@gmail.com> - 2020-04-26 12:50 +0200
              Re: firefox 75 pulseaudio sound suddenly stopped working "007@caiway.net" <007@caiway.net> - 2020-04-26 13:30 +0200
                Re: firefox 75 pulseaudio sound suddenly stopped working "007@caiway.net" <007@caiway.net> - 2020-04-26 14:10 +0200
                  Re: firefox 75 pulseaudio sound suddenly stopped working "007@caiway.net" <007@caiway.net> - 2020-04-26 17:10 +0200
                    Re: firefox 75 pulseaudio sound suddenly stopped working [SOLVED] "007@caiway.net" <007@caiway.net> - 2020-04-26 17:30 +0200
                    Re: firefox 75 pulseaudio sound suddenly stopped working Marco Möller <talby@debianlists.mobilxpress.net> - 2020-04-26 19:50 +0200
                      Re: firefox 75 pulseaudio sound suddenly stopped working [SOLVED] "007@caiway.net" <007@caiway.net> - 2020-04-26 20:40 +0200
                        Re: firefox 75 pulseaudio sound suddenly stopped working [SOLVED] Marco Möller <talby@debianlists.mobilxpress.net> - 2020-04-26 21:10 +0200
                  Re: firefox 75 pulseaudio sound suddenly stopped working deloptes <deloptes@gmail.com> - 2020-04-26 17:10 +0200

#221914 — firefox 75 pulseaudio sound suddenly stopped working

Hi,

On my debian stable firefox 75 the sound stopped working.

Another user does have sound on stock firefox.

I can not go back to stock firefox, my profile of firefox 75 can not be
loaded any longer.

7 Chapters of troubleshooting pulseaudio did not help me in 4 hours:
https://wiki.archlinux.org/index.php/PulseAudio/Troubleshooting

Another thing from this guy Pottering does not give any hint:

journalctl -f 
journalctl -f | grep pulseaudio

nothing

pulsemixer does seem to be alright:
firefox: AudioStream is showing up, I can select it, and set volume (but
no sound).

but:
$ pactl list sink-inputs 
no output at all

$ pacmd list-sink-inputs 
0 sink input(s) available.


I am left clueless.
(no timidity here installed.
alsamixer shows the pulseaudio interface, unmuted)

[
I hate pulseaudio since when I had a linux terminal server project LAN.
In those days pulseaudio fucked up all LAN audio playing.
]

Waterfox and Palemoon browsers both play audio well.

Hope someone can give a hint

Thanks 4 reading

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#221916

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On Fri, 2020-04-24 at 22:40 +0200, 007@caiway.net wrote:
> Hi,
> 
> On my debian stable firefox 75 the sound stopped working.
> 
> Another user does have sound on stock firefox.
> 
> I can not go back to stock firefox, my profile of firefox 75 can not
> be
> loaded any longer.
> 
> 7 Chapters of troubleshooting pulseaudio did not help me in 4 hours:
> https://wiki.archlinux.org/index.php/PulseAudio/Troubleshooting
> 
> Another thing from this guy Pottering does not give any hint:
> 
> journalctl -f 
> journalctl -f | grep pulseaudio
> 
> nothing
> 
> pulsemixer does seem to be alright:
> firefox: AudioStream is showing up, I can select it, and set volume
> (but
> no sound).
> 
> but:
> $ pactl list sink-inputs 
> no output at all
> 
> $ pacmd list-sink-inputs 
> 0 sink input(s) available.
> 
> 
> I am left clueless.
> (no timidity here installed.
> alsamixer shows the pulseaudio interface, unmuted)
> 
> [
> I hate pulseaudio since when I had a linux terminal server project
> LAN.
> In those days pulseaudio fucked up all LAN audio playing.
> ]
> 
> Waterfox and Palemoon browsers both play audio well.
> 
> Hope someone can give a hint
> 
> Thanks 4 reading
> 
> 

Hi,

Where did you source the firefox 75 you are using with debian
buster/stable?

Regards

Phil

-- 

*** Playing the game for the games sake. ***

WWW: https://kathenas.org

Twitter: @kathenasorg

IRC: kathenas

GPG: 724AA9B52F024C8B

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#221926

On Fri, 24 Apr 2020 22:26:30 +0100
Phil Wyett <philip.wyett@kathenas.org> wrote:

> On Fri, 2020-04-24 at 22:40 +0200, 007@caiway.net wrote:
> > Hi,
> > 
> > On my debian stable firefox 75 the sound stopped working.
> > 
> > Another user does have sound on stock firefox.
> > 
> > I can not go back to stock firefox, my profile of firefox 75 can not
> > be
> > loaded any longer.
> > 
> > 7 Chapters of troubleshooting pulseaudio did not help me in 4 hours:
> > https://wiki.archlinux.org/index.php/PulseAudio/Troubleshooting
> > 
> > Another thing from this guy Pottering does not give any hint:
> > 
> > journalctl -f 
> > journalctl -f | grep pulseaudio
> > 
> > nothing
> > 
> > pulsemixer does seem to be alright:
> > firefox: AudioStream is showing up, I can select it, and set volume
> > (but
> > no sound).
> > 
> > but:
> > $ pactl list sink-inputs 
> > no output at all
> > 
> > $ pacmd list-sink-inputs 
> > 0 sink input(s) available.
> > 
> > 
> > I am left clueless.
> > (no timidity here installed.
> > alsamixer shows the pulseaudio interface, unmuted)
> > 
> > [
> > I hate pulseaudio since when I had a linux terminal server project
> > LAN.
> > In those days pulseaudio fucked up all LAN audio playing.
> > ]
> > 
> > Waterfox and Palemoon browsers both play audio well.
> > 
> > Hope someone can give a hint
> > 
> > Thanks 4 reading
> > 
> > 
> 
> Hi,
> 
> Where did you source the firefox 75 you are using with debian
> buster/stable?
> 
> Regards
> 
> Phil
> 

I downloaded this firefox from mozilla.

I also tried the apulse method: no sound.

debian buster, daily updated, amd64.

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#221920

007@caiway.net wrote:

> Hi,
> 
> On my debian stable firefox 75 the sound stopped working.
> 
> Another user does have sound on stock firefox.
> 
> I can not go back to stock firefox, my profile of firefox 75 can not be
> loaded any longer.
> 
> 7 Chapters of troubleshooting pulseaudio did not help me in 4 hours:
> https://wiki.archlinux.org/index.php/PulseAudio/Troubleshooting
> 

I was willing to upgrade the firefox for a long time now. I just downloaded
the 75 firefox and unzipped.

Started. I don't know since which version it always creates a new profile. I
type about:profiles and select my old profile as default.

Sound works also great.

Perhaps it is something else. I can not confirm what you are experiencing.

regards

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#221922

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Hi,

On 25/4/20 6:40 am, 007@caiway.net wrote:
> On my debian stable firefox 75 the sound stopped working.

Personally, I always use direct downloads for browsers.

I've also started to use apulse with Firefox and other browsers with alsa sound only.

	/usr/bin/apulse /home/andrewm/firefox/firefox

All the above single line chagnes is to adjust the LD_LIBRARY_PATH and give you sound "as if" you had pulseaudio installed.


Cheers
A.

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#221942

I am not sure if this has anything to do with your problem, but maybe 
check also for this:
Using KDE Plasma and knowing that PulseAudio is in use, I am observing 
since roughly 3 months now that for unknown reason Firefox started to 
kind of randomly appear configured with the application specific audio 
volume set to 0%. I have no idea why sometimes Firefox starts up at 100% 
volume as it should be, and sometimes at 0% as it (for me) should not 
be. I for now suspect, that there is some application audio volume mixer 
in PulseAudio active, and this mixer supposedly stores for each 
application an individual volume level before it streams a final audio 
stream to the audio card which then has its global volume adjustment 
available. Unfortunately, Firefox becomes (sometimes) configured in the 
supposedly present mixer with the (by me) unwanted value of 0%.

At least I have my workaround for it:
This setting appears in KDE under: System Settings - Hardware - Audio, 
there on the Tab "Applications", where "Firefox: AudioStream" appears 
with its individual to the application configured value, as soon as 
audio is to be reproduced by this application (currently audio inactive 
applications are not shown there). It consequently can be readjusted to 
the wanted value. The same configuration option is also accessible via 
the audio icon in the System Tray, and from there faster to reach.

Maybe you experience something similar and haven't been aware about this 
application specific setting to exist, and like it unfortunately happens 
sometimes to me maybe also for you Firefox there is now set to 0% ?
Good Luck! Marco.

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#221944

On Sat, 25 Apr 2020 22:50:28 +0200
Marco Möller <talby@debianlists.mobilxpress.net> wrote:


> Maybe you experience something similar and haven't been aware about
> this application specific setting to exist, and like it unfortunately
> happens sometimes to me maybe also for you Firefox there is now set
> to 0% ? Good Luck! Marco.
> 

Hi, thanks for the hint.

I do not run KDE but fluxbox.

pulsemixer shows my soundcard, and when I open a youtube video
pulsemixer shows a new item direct underneath my soundcard, saying: 
Firefox: AudioStream 
and I can adjust the volume slider, but no sound is to be heard.

pavucontrol shows my soundcard under Output Devices, 
and under Playback are listed: 
System Sounds
Firefox: AudioStream on
and I can adjust the volume sliders, but no sound is to be heard.


																																																

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#221949

007@caiway.net wrote:

> pavucontrol shows my soundcard under Output Devices,

in the configuration tab does it say duplex?

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#221956

On Sun, 26 Apr 2020 08:05:43 +0200
deloptes <deloptes@gmail.com> wrote:

> 007@caiway.net wrote:
> 
> > pavucontrol shows my soundcard under Output Devices,
> 
> in the configuration tab does it say duplex?
> 

Yes, Analog Stereo Duplex.

Besides, qmmp does give sound with pulseaudio output selected.


My firefox settings, permissions:

Default for all websites: Allow Audio and Video

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#221957

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On Du, 26 apr 20, 12:24:11, 007@caiway.net wrote:
> 
> My firefox settings, permissions:
> 
> Default for all websites: Allow Audio and Video

Have you tried with a new profile or in safe mode?

Kind regards,
Andrei
-- 
http://wiki.debian.org/FAQsFromDebianUser

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#221958

On Sun, 26 Apr 2020 13:46:46 +0300
Andrei POPESCU <andreimpopescu@gmail.com> wrote:

> On Du, 26 apr 20, 12:24:11, 007@caiway.net wrote:
> > 
> > My firefox settings, permissions:
> > 
> > Default for all websites: Allow Audio and Video
> 
> Have you tried with a new profile or in safe mode?
> 
> Kind regards,
> Andrei

In safe mode the problem persists.

With a new profile sound plays.

But I like to keep my settings, saved passwords etc.

I wish I could find out what file I could delete/change in my present
profile.

Thanks!

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#221959

On Sun, 26 Apr 2020 13:05:13 +0200
"007@caiway.net" <007@caiway.net> wrote:

 
> With a new profile sound plays.
> 
> But I like to keep my settings, saved passwords etc.
> 
> I wish I could find out what file I could delete/change in my present
> profile.
> 
> Thanks!
> 

I "solved" the problem by rename the ~/.mozilla directory to
~/.mozilla2
Then I started firefox 75, a new profile is created.

I copied recursive all directories under
~/.mozilla2/firefox/XXXXXXXX.default-release to 
~/.mozilla/firefox/YYYYYYYY.default-release
overwriting all.

Sounds played again!

Then followed this link:

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

and I believe all settings, passwords etc. are back again, and sounds
keep playing.

The problem thus was in a file(s) in the root of ~/.mozilla/firefox/XXXXXXXX.default-release

I could not determine which file(s), I did not want to check all 84
files in that directory.


Thanks to all!

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#221960

On Sun, 26 Apr 2020 13:51:45 +0200
"007@caiway.net" <007@caiway.net> wrote:

> On Sun, 26 Apr 2020 13:05:13 +0200
> "007@caiway.net" <007@caiway.net> wrote:
> 
>  
> > With a new profile sound plays.
> > 
> > But I like to keep my settings, saved passwords etc.
> > 
> > I wish I could find out what file I could delete/change in my
> > present profile.
> > 
> > Thanks!
> > 
> 
> I "solved" the problem by rename the ~/.mozilla directory to
> ~/.mozilla2
> Then I started firefox 75, a new profile is created.
> 
> I copied recursive all directories under
> ~/.mozilla2/firefox/XXXXXXXX.default-release to 
> ~/.mozilla/firefox/YYYYYYYY.default-release
> overwriting all.
> 
> Sounds played again!
> 
> Then followed this link:
> 
> https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
> 
> and I believe all settings, passwords etc. are back again, and sounds
> keep playing.

I had to reinstall the extensions, they were still listed under
Extensions, but not working and the icons were gone.

I have only  a number of 10 installed, so this took only a few minutes.

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#221962 — Re: firefox 75 pulseaudio sound suddenly stopped working [SOLVED]

On Sun, 26 Apr 2020 16:50:00 +0200
"007@caiway.net" <007@caiway.net> wrote:

> On Sun, 26 Apr 2020 13:51:45 +0200
> "007@caiway.net" <007@caiway.net> wrote:
> 
> > On Sun, 26 Apr 2020 13:05:13 +0200
> > "007@caiway.net" <007@caiway.net> wrote:
> > 
> >  
> > > With a new profile sound plays.
> > > 
> > > But I like to keep my settings, saved passwords etc.
> > > 
> > > I wish I could find out what file I could delete/change in my
> > > present profile.
> > > 
> > > Thanks!
> > > 
> > 
> > I "solved" the problem by rename the ~/.mozilla directory to
> > ~/.mozilla2
> > Then I started firefox 75, a new profile is created.
> > 
> > I copied recursive all directories under
> > ~/.mozilla2/firefox/XXXXXXXX.default-release to 
> > ~/.mozilla/firefox/YYYYYYYY.default-release
> > overwriting all.
> > 
> > Sounds played again!
> > 
> > Then followed this link:
> > 
> > https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
> > 
> > and I believe all settings, passwords etc. are back again, and
> > sounds keep playing.
> 
> I had to reinstall the extensions, they were still listed under
> Extensions, but not working and the icons were gone.
> 
> I have only  a number of 10 installed, so this took only a few
> minutes.
> 
> 
> 
> 

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#221963

>> I copied recursive all directories
> 
> I had to reinstall the extensions, they were still listed under
> Extensions, but not working and the icons were gone

I am glad that you have solved you problem!


For understanding:
(1) So, for testing purpose you simply copied ALL the content of the old 
profile's directory to the new profile's directory.
(2) And after this test showed promising results then you once more 
created a new profile, but this time have only copied the files of 
interest to it, the ones which are explicitly emphasized on the support 
page: 
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
Finally, as announced on the support page, the extensions still needed 
to become reinstalled.

Did I understand it correctly?

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#221964 — Re: firefox 75 pulseaudio sound suddenly stopped working [SOLVED]

On Sun, 26 Apr 2020 19:40:14 +0200
Marco Möller <talby@debianlists.mobilxpress.net> wrote:

> 
> >> I copied recursive all directories
> > 
> > I had to reinstall the extensions, they were still listed under
> > Extensions, but not working and the icons were gone
> 
> I am glad that you have solved you problem!
> 
> 
> For understanding:
> (1) So, for testing purpose you simply copied ALL the content of the
> old profile's directory to the new profile's directory.

I created a new profile only once.

I then copied the old directories and their contents (recursive)
to the new profile, *not* the files (approx. 64) in the profile's root
directory.

Sound worked again.

So fault must be in a/some file(s) in the root directory of the
old profile.


Then I followed 
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
to get most of my settings back.

Bookmarks, open tabs, passwords, history, all reappeared.

My extensions showed up, greyed out, I had to reinstall them
manually. This was easy with approx. 10 extensions.

The icons in my bookmarks had disappeared, I use Checkmarks extension
to get most of them back automatically.

So far everything is OK.

(I could check out every file in the profile's root directory to find
the real problem, but that takes lots of time.)

My problem is solved, I have  a running firefox 75 with sound again.

> (2) And after this test showed promising results then you once more 
> created a new profile, but this time have only copied the files of 
> interest to it, the ones which are explicitly emphasized on the
> support page: 
> https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
> Finally, as announced on the support page, the extensions still
> needed to become reinstalled.
> 
> Did I understand it correctly?
 

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#221965 — Re: firefox 75 pulseaudio sound suddenly stopped working [SOLVED]

> I created a new profile only once.
> 
> I then copied the old directories and their contents (recursive)
> to the new profile, *not* the files (approx. 64) in the profile's root
> directory.
> 
> Then I followed
> https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
> to get most of my settings back.

Good that the problem could be solved like this, although not nice that 
the problem appeared at all.
Thanks a lot for having taken the time for clarification!

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#221961

007@caiway.net wrote:

> The problem thus was in a file(s) in the root of
> ~/.mozilla/firefox/XXXXXXXX.default-release
> 
> I could not determine which file(s), I did not want to check all 84
> files in that directory.

This is great. Can you mark the thread as solved, please.

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