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Groups > linux.debian.user > #194897 > unrolled thread

Install 9.4 on acer V15 Nitro 4K -> black screen after choosing installation method; Kali live running and Ubuntu installation no problem

Started by"Dr. Volker Jaenisch" <volker.jaenisch@inqbus.de>
First post2018-04-20 02:20 +0200
Last post2018-04-23 21:00 +0200
Articles 7 — 4 participants

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  Install 9.4 on acer V15 Nitro 4K -> black screen after choosing  installation method; Kali live running and Ubuntu installation no problem "Dr. Volker Jaenisch" <volker.jaenisch@inqbus.de> - 2018-04-20 02:20 +0200
    Re: Install 9.4 on acer V15 Nitro 4K -> black screen after choosing  installation method; Kali live running and Ubuntu installation no problem songbird <songbird@anthive.com> - 2018-04-20 17:50 +0200
      Re: Install 9.4 on acer V15 Nitro 4K -> black screen after choosing  installation method; Kali live running and Ubuntu installation no problem "Dr. Volker Jaenisch" <volker.jaenisch@inqbus.de> - 2018-04-22 23:30 +0200
        Re: Install 9.4 on acer V15 Nitro 4K -> black screen after choosing  installation method; Kali live running and Ubuntu installation no problem Jimmy Johnson <field.engineer@gmail.com> - 2018-04-23 02:10 +0200
          Re: Install 9.4 on acer V15 Nitro 4K -> black screen after choosing  installation method; Kali live running and Ubuntu installation no problem "Dr. Volker Jaenisch" <volker.jaenisch@inqbus.de> - 2018-04-23 11:30 +0200
            Re: Install 9.4 on acer V15 Nitro 4K -> black screen after choosing  installation method; Kali live running and Ubuntu installation no problem Francisco M Neto <fmneto@gmail.com> - 2018-04-23 13:20 +0200
            Re: Install 9.4 on acer V15 Nitro 4K -> black screen after choosing  installation method; Kali live running and Ubuntu installation no problem Jimmy Johnson <field.engineer@gmail.com> - 2018-04-23 21:00 +0200

#194897 — Install 9.4 on acer V15 Nitro 4K -> black screen after choosing installation method; Kali live running and Ubuntu installation no problem

From"Dr. Volker Jaenisch" <volker.jaenisch@inqbus.de>
Date2018-04-20 02:20 +0200
SubjectInstall 9.4 on acer V15 Nitro 4K -> black screen after choosing installation method; Kali live running and Ubuntu installation no problem
Message-ID<vGrWp-8hj-1@gated-at.bofh.it>

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Hi Debian Users!

A weird problem. Got a brand new Acer Nitro Black V15 with 4K Display
(VN7-593G). [Installed a Nitro Black V15 with full-HD Display
successfully two years ago after an initial obstacle of which I do not
remember how I solved it.]

Installations from the same 4GB USB-Stick:

Debian : firmware.9.4-netsinst.iso: Grub comes up. Choosing graphical
nor textual install -> Black screen no cursor.

Debian : firmware.9.3-netsinst.iso: Grub comes up. Choosing graphical
nor textual install -> Black screen no cursor.

Debian : debian-9.4.0-amd64-DVD-1.iso: Grub comes up. Choosing graphical
nor textual install -> Black screen no cursor.

Kali Linux : Boots into live mode

Kali Linux : Installation : Black rectangle on screen, stuck, no cursor

Ubuntu 17.10.1 Desktop : Boots into live mode

*Ubuntu **17.10.1 Desktop : Installer comes up and installs flawlessly.*

For the debian installs I tried the usual :

noapic, nomodeset, vga=ask, vga=771 and tons of other kernel params to
no avail.

Any help appreciated

Volker

-- 
=========================================================
   inqbus Scientific Computing    Dr.  Volker Jaenisch
   Richard-Strauss-Straße 1       +49 (8861) 690 474 0
   86956 Schongau-West            http://www.inqbus.de
=========================================================

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#194908

Fromsongbird <songbird@anthive.com>
Date2018-04-20 17:50 +0200
Message-ID<vGGsp-152-1@gated-at.bofh.it>
In reply to#194897
Dr. Volker Jaenisch wrote:

> Hi Debian Users!
>
> A weird problem. Got a brand new Acer Nitro Black V15 with 4K Display
> (VN7-593G). [Installed a Nitro Black V15 with full-HD Display
> successfully two years ago after an initial obstacle of which I do not
> remember how I solved it.]
>
> Installations from the same 4GB USB-Stick:
>
> Debian : firmware.9.4-netsinst.iso: Grub comes up. Choosing graphical
> nor textual install -> Black screen no cursor.
>
> Debian : firmware.9.3-netsinst.iso: Grub comes up. Choosing graphical
> nor textual install -> Black screen no cursor.
>
> Debian : debian-9.4.0-amd64-DVD-1.iso: Grub comes up. Choosing graphical
> nor textual install -> Black screen no cursor.
>
> Kali Linux : Boots into live mode
>
> Kali Linux : Installation : Black rectangle on screen, stuck, no cursor
>
> Ubuntu 17.10.1 Desktop : Boots into live mode
>
> *Ubuntu **17.10.1 Desktop : Installer comes up and installs flawlessly.*
>
> For the debian installs I tried the usual :
>
> noapic, nomodeset, vga=3Dask, vga=3D771 and tons of other kernel params t=
> o
> no avail.
>
> Any help appreciated
>
> Volker

  i'd give the most recent versions of the installer a
try to see:

  https://www.debian.org/devel/debian-installer/

  there are the alpha versions and also the daily/weekly
versions.

  report bugs/issues to debian-boot using reportbug.


  songbird

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#194996

From"Dr. Volker Jaenisch" <volker.jaenisch@inqbus.de>
Date2018-04-22 23:30 +0200
Message-ID<vHuIx-TH-1@gated-at.bofh.it>
In reply to#194908
Hi Songbird!

On 20.04.2018 17:39, songbird wrote:
> i'd give the most recent versions of the installer a
> try to see:
>
>   https://www.debian.org/devel/debian-installer/
>
>   there are the alpha versions and also the daily/weekly
> versions.
Tried the actual

debian-buster-DI-alpha2-amd64-netinst.iso

some behavior
>
>   report bugs/issues to debian-boot using reportbug.
Will do

Cheers,

Volker

-- 
=========================================================
   inqbus Scientific Computing    Dr.  Volker Jaenisch
   Richard-Strauss-Straße 1       +49 (8861) 690 474 0
   86956 Schongau-West            http://www.inqbus.de
=========================================================

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#194997

FromJimmy Johnson <field.engineer@gmail.com>
Date2018-04-23 02:10 +0200
Message-ID<vHxdo-2xF-3@gated-at.bofh.it>
In reply to#194996
On 04/22/2018 02:28 PM, Dr. Volker Jaenisch wrote:
> Hi Songbird!
> 
> On 20.04.2018 17:39, songbird wrote:
>> i'd give the most recent versions of the installer a
>> try to see:
>>
>>    https://www.debian.org/devel/debian-installer/
>>
>>    there are the alpha versions and also the daily/weekly
>> versions.
> Tried the actual
> 
> debian-buster-DI-alpha2-amd64-netinst.iso
> 
> some behavior
>>
>>    report bugs/issues to debian-boot using reportbug.
> Will do
> 
> Cheers,
> 
> Volker


I'm setting here looking at the secs for your laptop and it say's you 
have an Intel computer with Nvidia Video, but the first thing to do is 
make sure you have the firmware meta package installed, first you need 
to add non-free to your sources and 'apt-get update' and then 'apt-get 
install firmware-linux* xorg' Now reboot and see what happens. Good Luck!

Cheer!
-- 
Jimmy Johnson

Devuan Jessie - KDE 4.14.2 - AMD A8-7600 - EXT4 at sda5
Registered Linux User #380263

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#195004

From"Dr. Volker Jaenisch" <volker.jaenisch@inqbus.de>
Date2018-04-23 11:30 +0200
Message-ID<vHFXk-8jR-7@gated-at.bofh.it>
In reply to#194997
Dear Jimmy!

On 23.04.2018 02:06, Jimmy Johnson wrote:
>
> I'm setting here looking at the secs for your laptop and it say's you
> have an Intel computer with Nvidia Video, but the first thing to do is
> make sure you have the firmware meta package installed, first you need
> to add non-free to your sources and 'apt-get update' and then 'apt-get
> install firmware-linux* xorg' Now reboot and see what happens. Good Luck!
Please read my initial post. The problem is that the installer does not
boot:
Installer grub2 comes up nicely. Then I choose the install method
(whichever) then the system get stuck immediately (Some access to the
USB-Stick (blinking), HDD is accessed (blinking), Blank screen.).

This happens with the Kali linux (Debian based) installer and Debian
installers 9.3 (firmware-edition), 9.4 (netinstall or firmware or 1st
DVD edition), buster-a2 (netinstall).

But an Ubuntu 16.04 installer runs fine. Ubuntu integrates nicely in the
UEFI and I have a full functional dual boot system (with win10). Under
Ubuntu the 4K video display on NVIDIA 1060 runs OOTB.

IMHO this is a problem with the Debian installer kernel, kernel params
and/or drivers in the initrd.

Cheers,

Volker

-- 
=========================================================
   inqbus Scientific Computing    Dr.  Volker Jaenisch
   Richard-Strauss-Straße 1       +49 (8861) 690 474 0
   86956 Schongau-West            http://www.inqbus.de
=========================================================

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#195006

FromFrancisco M Neto <fmneto@gmail.com>
Date2018-04-23 13:20 +0200
Message-ID<vHHFL-12v-15@gated-at.bofh.it>
In reply to#195004
Here are a few ideas bases on my own experience:

1) Is your BIOS up to date? I'm not trying to pin this issue down on
BIOS issues, but who knows.

2) What is your exact BIOS/UEFI configuration? When I installed Debian
on my laptop I couldn't get grub to install correctly at first, but I
managed it by enabling Legacy support while keeping UEFI as the default
boot method.

HTH,
Francisco

On Mon, 2018-04-23 at 11:20 +0200, Dr. Volker Jaenisch wrote:
> Dear Jimmy!
> 
> On 23.04.2018 02:06, Jimmy Johnson wrote:
> > 
> > I'm setting here looking at the secs for your laptop and it say's
> > you
> > have an Intel computer with Nvidia Video, but the first thing to do
> > is
> > make sure you have the firmware meta package installed, first you
> > need
> > to add non-free to your sources and 'apt-get update' and then 'apt-
> > get
> > install firmware-linux* xorg' Now reboot and see what happens. Good
> > Luck!
> 
> Please read my initial post. The problem is that the installer does
> not
> boot:
> Installer grub2 comes up nicely. Then I choose the install method
> (whichever) then the system get stuck immediately (Some access to the
> USB-Stick (blinking), HDD is accessed (blinking), Blank screen.).
> 
> This happens with the Kali linux (Debian based) installer and Debian
> installers 9.3 (firmware-edition), 9.4 (netinstall or firmware or 1st
> DVD edition), buster-a2 (netinstall).
> 
> But an Ubuntu 16.04 installer runs fine. Ubuntu integrates nicely in
> the
> UEFI and I have a full functional dual boot system (with win10).
> Under
> Ubuntu the 4K video display on NVIDIA 1060 runs OOTB.
> 
> IMHO this is a problem with the Debian installer kernel, kernel
> params
> and/or drivers in the initrd.
> 
> Cheers,
> 
> Volker
> 
-- 
--
[]s,

Francisco M Neto

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#195009

FromJimmy Johnson <field.engineer@gmail.com>
Date2018-04-23 21:00 +0200
Message-ID<vHOQW-5tL-17@gated-at.bofh.it>
In reply to#195004
On 04/23/2018 02:20 AM, Dr. Volker Jaenisch wrote:
> Dear Jimmy!
> 
> On 23.04.2018 02:06, Jimmy Johnson wrote:
>>
>> I'm setting here looking at the secs for your laptop and it say's you
>> have an Intel computer with Nvidia Video, but the first thing to do is
>> make sure you have the firmware meta package installed, first you need
>> to add non-free to your sources and 'apt-get update' and then 'apt-get
>> install firmware-linux* xorg' Now reboot and see what happens. Good Luck!
> Please read my initial post. The problem is that the installer does not
> boot:
> Installer grub2 comes up nicely. Then I choose the install method
> (whichever) then the system get stuck immediately (Some access to the
> USB-Stick (blinking), HDD is accessed (blinking), Blank screen.).
> 
> This happens with the Kali linux (Debian based) installer and Debian
> installers 9.3 (firmware-edition), 9.4 (netinstall or firmware or 1st
> DVD edition), buster-a2 (netinstall).
> 
> But an Ubuntu 16.04 installer runs fine. Ubuntu integrates nicely in the
> UEFI and I have a full functional dual boot system (with win10). Under
> Ubuntu the 4K video display on NVIDIA 1060 runs OOTB.
> 
> IMHO this is a problem with the Debian installer kernel, kernel params
> and/or drivers in the initrd.


For Debian install you need to dd to USB or use cd.
 
https://www.ostechnix.com/how-to-create-bootable-usb-drive-using-dd-command/ 


And I recommend using the net-install with non-free-firmware and I don't 
recommend using Kali because it's a rolling release and never will be 
completely stable. Also you need to verify the .iso is a good download 
first.
 
https://cdimage.debian.org/cdimage/unofficial/non-free/cd-including-firmware/current/amd64/iso-cd/ 


These things are not hard to do.

Cheers
-- 
Jimmy Johnson

Devuan Jessie - KDE 4.14.2 - AMD A8-7600 - EXT4 at sda5
Registered Linux User #380263

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