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Re: USB wireless dongle not detected

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On Thu 18 Jul 2019 at 18:08:14 (+1200), Richard Hector wrote:
> On 18/07/19 2:44 AM, Richard Hobson wrote:
> > Thanks for the suggestion Roger.
> > 
> > I'm not sure how to search the dsmesg output so I unplugged the device
> > and replugged it so that the relevant message appeared at the bottom of
> > the output. (I know, RTFM!).
> > 
> > The dongle is being correctly identified as far as I can see, says the
> > manufacturer is Realtek, the chipset maker, and picks up the MAC address
> > amongst other things.
> > 
> > I'm having to transpose the following info manually, obviously can't
> > copy and paste to mail! The important messages seem to be. (EOE)
> > 
> > usb 1-2: r8712u: Loading firmware from "rtlwifi/rtl8712u.bin
> > 
> > usb 1-2: firmware failed to load rtlwifi/rtl8712u.bin (-2)
> > 
> > usb 1-2: Direct firmware load for rtlwifi/rtl8712u.bin failed with error -2
> > 
> > usb 1-2: r8712u: Firmware request failed.
> > 
> > Does this suggest the appropriate firmware isn't available locally?
> 
> Maybe, but maybe not. Are there other attempts later, with different files?
> 
> IIRC it's relatively normal to try different files till you get the
> right one.
> 
> I suspect that file is present, or it wouldn't be able to try to load
> it. And it seems to be provided in the firmware-realtek package,
> suggesting you already have that package. But it could be corrupted, I
> suppose. Or your hardware might require newer firmware, though that
> seems unlikely if OpenSUSE worked and buster doesn't.

I think the OP's problem has been fixed now.

But just for the record, those error messages match what I see when
the firmware package and the firmware itself are not present (at all),
as you can see from the attached sequence of sys/history logs.

Cheers,
David.

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Thread

USB wireless dongle not detected Richard Hobson <hobsonrj@gmail.com> - 2019-07-17 15:00 +0200
  Re: USB wireless dongle not detected Richard Owlett <rowlett@cloud85.net> - 2019-07-17 15:40 +0200
  Re: USB wireless dongle not detected Roger Price <debian@rogerprice.org> - 2019-07-17 16:10 +0200
    Re: USB wireless dongle not detected Richard Hobson <hobsonrj@gmail.com> - 2019-07-17 17:10 +0200
      Re: USB wireless dongle not detected Roger Price <debian@rogerprice.org> - 2019-07-17 17:10 +0200
        Re: USB wireless dongle not detected Richard Hobson <hobsonrj@gmail.com> - 2019-07-17 18:40 +0200
      Re: USB wireless dongle not detected Curt <curty@free.fr> - 2019-07-17 18:00 +0200
        Re: Re: USB wireless dongle not detected Richard Hobson <hobsonrj@gmail.com> - 2019-07-18 18:50 +0200
          Re: Re: USB wireless dongle not detected Greg Wooledge <wooledg@eeg.ccf.org> - 2019-07-18 19:00 +0200
            Re: Re: Re: USB wireless dongle not detected Richard Hobson <hobsonrj@gmail.com> - 2019-07-18 19:30 +0200
          Re: USB wireless dongle not detected Curt <curty@free.fr> - 2019-07-18 19:00 +0200
            Re: Re: USB wireless dongle not detected Richard Hobson <hobsonrj@gmail.com> - 2019-07-18 19:50 +0200
              Re: USB wireless dongle not detected Gene Heskett <gheskett@shentel.net> - 2019-07-18 22:10 +0200
                Re: Re: USB wireless dongle not detected Richard Hobson <hobsonrj@gmail.com> - 2019-07-19 01:30 +0200
                Re: USB wireless dongle not detected Gene Heskett <gheskett@shentel.net> - 2019-07-19 05:00 +0200
          Re: USB wireless dongle not detected Gene Heskett <gheskett@shentel.net> - 2019-07-18 19:10 +0200
      Re: USB wireless dongle not detected Richard Hector <richard@walnut.gen.nz> - 2019-07-18 08:10 +0200
        Re: USB wireless dongle not detected David Wright <deblis@lionunicorn.co.uk> - 2019-07-18 23:50 +0200
          Re: USB wireless dongle not detected Richard Hector <richard@walnut.gen.nz> - 2019-07-19 00:20 +0200
  Re: USB wireless dongle not detected Gene Heskett <gheskett@shentel.net> - 2019-07-17 16:30 +0200
  Re: USB wireless dongle not detected Patrick Bartek <nemommxiv@gmail.com> - 2019-07-17 16:50 +0200

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