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Macbook Air Battery replacement - genius bar?

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  Macbook Air Battery replacement - genius bar? Jeremy <jeremy0505@gmail.com> - 2015-03-23 12:49 +0000
    Re: Macbook Air Battery replacement - genius bar? Jolly Roger <jollyroger@pobox.com> - 2015-03-23 13:43 +0000
      Re: Macbook Air Battery replacement - genius bar? Jeremy <jeremy0505@gmail.com> - 2015-03-23 13:44 +0000
        Re: Macbook Air Battery replacement - genius bar? Jolly Roger <jollyroger@pobox.com> - 2015-03-23 13:52 +0000
    Re: Macbook Air Battery replacement - genius bar? Michael Vilain <vilain@NOspamcop.net> - 2015-03-23 07:51 -0700
      Re: Macbook Air Battery replacement - genius bar? Jeremy <jeremy0505@gmail.com> - 2015-03-23 15:50 +0000
        Re: Macbook Air Battery replacement - genius bar? nospam <nospam@nospam.invalid> - 2015-03-23 12:17 -0400
          Re: Macbook Air Battery replacement - genius bar? Electric Comet <electric-comet@mail.invalid> - 2015-03-23 09:37 -0700
            Re: Macbook Air Battery replacement - genius bar? nospam <nospam@nospam.invalid> - 2015-03-23 13:06 -0400
              Re: Macbook Air Battery replacement - genius bar? Electric Comet <electric-comet@mail.invalid> - 2015-03-23 10:23 -0700
                Re: Macbook Air Battery replacement - genius bar? Raymond Wiker <rwiker@gmail.com> - 2015-03-23 19:36 +0100
                  Re: Macbook Air Battery replacement - genius bar? Electric Comet <electric-comet@mail.invalid> - 2015-03-23 16:19 -0700
                    Re: Macbook Air Battery replacement - genius bar? Raymond Wiker <rwiker@gmail.com> - 2015-03-24 06:46 +0100
                      Re: Macbook Air Battery replacement - genius bar? Oregonian Haruspex <bob_davis_retired@yahoo.com> - 2015-03-24 22:05 -0700
                        Re: Macbook Air Battery replacement - genius bar? Raymond Wiker <rwiker@gmail.com> - 2015-03-25 06:34 +0100
                          Re: Macbook Air Battery replacement - genius bar? Your Name <YourName@YourISP.com> - 2015-03-25 18:53 +1200
                          Re: Macbook Air Battery replacement - genius bar? Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-03-25 06:21 +0000
                          Re: Macbook Air Battery replacement - genius bar? Electric Comet <electric-comet@mail.invalid> - 2015-03-25 14:16 -0700
                          Re: Macbook Air Battery replacement - genius bar? Oregonian Haruspex <bob_davis_retired@yahoo.com> - 2015-03-31 15:29 -0700
                            Re: Macbook Air Battery replacement - genius bar? Jolly Roger <jollyroger@pobox.com> - 2015-03-31 22:53 +0000
      Re: Macbook Air Battery replacement - genius bar? Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-03-23 19:10 +0000
    Re: Macbook Air Battery replacement - genius bar? John McWilliams <jpmcw@comcast.net> - 2015-03-24 09:47 -0700
      Re: Macbook Air Battery replacement - genius bar? Jeremy <jeremy0505@gmail.com> - 2015-03-24 19:17 +0000
        Re: Macbook Air Battery replacement - genius bar? John McWilliams <jpmcw@comcast.net> - 2015-03-24 15:28 -0700
        Re: Macbook Air Battery replacement - genius bar? Your Name <YourName@YourISP.com> - 2015-03-25 13:11 +1200
          Re: Macbook Air Battery replacement - genius bar? Ant <ant@zimage.comANT> - 2015-03-25 00:31 -0700
            Re: Macbook Air Battery replacement - genius bar? Michael Vilain <vilain@NOspamcop.net> - 2015-03-25 08:28 -0700
          Re: Macbook Air Battery replacement - genius bar? Jeremy <jeremy0505@gmail.com> - 2015-03-26 19:47 +0000
    Re: Macbook Air Battery replacement - genius bar? Király <ggrandish@gmail.com> - 2015-03-31 15:54 -0700
      Re: Macbook Air Battery replacement - genius bar? Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-04-01 03:44 +0000

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#71923 — Macbook Air Battery replacement - genius bar?

Hi anyone know if I can just expect a batery replacement (not a warranty 
claim) to be performed (of course expect to pay!) at a pre-booked genius 
bar appointment? Or will they just look at it and determine if they feel 
it needs a new battery and then send it away?

Really want this to be done in person while I wait.

-- 
jeremy

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#71929

On 2015-03-23, Jeremy <jeremy0505@gmail.com> wrote:
> Hi anyone know if I can just expect a batery replacement (not a warranty 
> claim) to be performed (of course expect to pay!) at a pre-booked genius 
> bar appointment? Or will they just look at it and determine if they feel 
> it needs a new battery and then send it away?
>
> Really want this to be done in person while I wait.

I'm pretty sure they can do that there, but you will have to wait, and
it may be on their schedule rather than yours. I'd just call and ask.

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#71930

In article <cnajk2Fhle3U5@mid.individual.net>, jollyroger@pobox.com 
says...
> > Really want this to be done in person while I wait.
> 
> I'm pretty sure they can do that there, but you will have to wait, and
> it may be on their schedule rather than yours. I'd just call and ask.
> 

That was the first thing I did - called the local branch (this is in the 
UK) but found myself in some voice-recognition menu system which didn't 
enable me to speak to anyone (got directed to a "buy a single incident 
support service for 25 quid") - may have picked some wrong option 
however didn't want to try it for 2nd time so simply booked a slot 
online and added commnts that I want a battery replacement.

-- 
jeremy

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#71931

On 2015-03-23, Jeremy <jeremy0505@gmail.com> wrote:
> In article <cnajk2Fhle3U5@mid.individual.net>, jollyroger@pobox.com 
> says...
>> > Really want this to be done in person while I wait.
>> 
>> I'm pretty sure they can do that there, but you will have to wait, and
>> it may be on their schedule rather than yours. I'd just call and ask.
>> 
>
> That was the first thing I did - called the local branch (this is in the 
> UK) but found myself in some voice-recognition menu system which didn't 
> enable me to speak to anyone (got directed to a "buy a single incident 
> support service for 25 quid") - may have picked some wrong option 
> however didn't want to try it for 2nd time so simply booked a slot 
> online and added commnts that I want a battery replacement.

It's pretty easy to get to an actual person here in the U.S. Maybe
things are done differently over there.

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#71934

In article <MPG.2f7a1c1f7ccea0f2989885@news.individual.net>,
 Jeremy <jeremy0505@gmail.com> wrote:

> Hi anyone know if I can just expect a batery replacement (not a warranty 
> claim) to be performed (of course expect to pay!) at a pre-booked genius 
> bar appointment? Or will they just look at it and determine if they feel 
> it needs a new battery and then send it away?
> 
> Really want this to be done in person while I wait.

It all depends on how old your system is.  A friend took his MacBook 
onto the Apple Store to the Genius Bar and was told they no longer carry 
batteries for "legacy systems".  I forget what their rule is but I 
imagine if Apple still sells it on the web site, they carry the battery.  
If they don't you'll have to go third party, buy it and replace it 
yourself.

-- 
DeeDee, don't press that button!  DeeDee!  NO!  Dee...
[I filter all Goggle Groups posts, so any reply may be automatically ignored]

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#71935

In article <vilain-2DDF24.07510923032015@news.individual.net>, 
vilain@NOspamcop.net says...
> It all depends on how old your system is.  A friend took his MacBook 
> onto the Apple Store to the Genius Bar and was told they no longer carry 
> batteries for "legacy systems".  I forget what their rule is but I 
> imagine if Apple still sells it on the web site, they carry the battery.  
> If they don't you'll have to go third party, buy it and replace it 
> yourself.
> 

It's a 2012 summer model Macbook Air 13" - and as far as I am aware the 
batteries are not supposed to be end-user serviceable.

-- 
jeremy

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#71937

In article <MPG.2f7a469c9b93904198988a@news.individual.net>, Jeremy
<jeremy0505@gmail.com> wrote:

> > It all depends on how old your system is.  A friend took his MacBook 
> > onto the Apple Store to the Genius Bar and was told they no longer carry 
> > batteries for "legacy systems".  I forget what their rule is but I 
> > imagine if Apple still sells it on the web site, they carry the battery.  
> > If they don't you'll have to go third party, buy it and replace it 
> > yourself.
> > 
> 
> It's a 2012 summer model Macbook Air 13" - and as far as I am aware the 
> batteries are not supposed to be end-user serviceable.

they're not, but it's not that hard to do. visit ifixit.com for details.

however, since it's not that old, there is the possibility that apple
may replace it for no cost.

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#71938

On Mon, 23 Mar 2015 12:17:23 -0400
nospam <nospam@nospam.invalid> wrote:
 
> they're not, but it's not that hard to do. visit ifixit.com for
> details.

so it is user servicable but depends on the user
probably not the typical aapple user


> however, since it's not that old, there is the possibility that apple
> may replace it for no cost.

interesting how does aapple decide on that
is it strictly an age thing or is there a group of serial numbers
that will get a free replacement

this would be good info when looking for a used air











 

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#71940

In article <mepff8$14d$1@dont-email.me>, Electric Comet
<electric-comet@mail.invalid> wrote:

> > however, since it's not that old, there is the possibility that apple
> > may replace it for no cost.
> 
> interesting how does aapple decide on that
> is it strictly an age thing or is there a group of serial numbers
> that will get a free replacement

if it's defective, it gets replaced. if it's normal wear & tear, it
doesn't.

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#71942

On Mon, 23 Mar 2015 13:06:31 -0400
nospam <nospam@nospam.invalid> wrote:

> if it's defective, it gets replaced. if it's normal wear & tear, it
> doesn't.

far as I know there's no such thing as normal wear/tear
the batteries have a fixed lifetime that is not related to number of
charge/discharges so if the battery doesn't hold a charge and it
still should, based upon it's date of manufacture, it's defective

sounds like the batts are either manufacturing defects or aapple
used batts manufactured too long ago and are therefore dead as
designed

has anyone checked the batt dates














 

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#71954

Electric Comet <electric-comet@mail.invalid> writes:

> On Mon, 23 Mar 2015 13:06:31 -0400
> nospam <nospam@nospam.invalid> wrote:
>
>> if it's defective, it gets replaced. if it's normal wear & tear, it
>> doesn't.
>
> far as I know there's no such thing as normal wear/tear
> the batteries have a fixed lifetime that is not related to number of
> charge/discharges so if the battery doesn't hold a charge and it
> still should, based upon it's date of manufacture, it's defective


Bzzzzt! Wrong.

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#71986

On Mon, 23 Mar 2015 19:36:55 +0100
Raymond Wiker <rwiker@gmail.com> wrote:

> Bzzzzt! Wrong.

So then aapple is selling old batteries in new laptops
that's not good














 

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#71991

Electric Comet <electric-comet@mail.invalid> writes:

> On Mon, 23 Mar 2015 19:36:55 +0100
> Raymond Wiker <rwiker@gmail.com> wrote:
>
>> Bzzzzt! Wrong.
>
> So then aapple is selling old batteries in new laptops

Bzzzzt! Wrong.

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#72034

On 2015-03-24 05:46:02 +0000, Raymond Wiker said:

> Electric Comet <electric-comet@mail.invalid> writes:
> 
>> On Mon, 23 Mar 2015 19:36:55 +0100
>> Raymond Wiker <rwiker@gmail.com> wrote:
>> 
>>> Bzzzzt! Wrong.
>> 
>> So then aapple is selling old batteries in new laptops
> 
> Bzzzzt! Wrong.

How do you know?

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#72035

Oregonian Haruspex <bob_davis_retired@yahoo.com> writes:

> On 2015-03-24 05:46:02 +0000, Raymond Wiker said:
>
>> Electric Comet <electric-comet@mail.invalid> writes:
>>
>>> On Mon, 23 Mar 2015 19:36:55 +0100
>>> Raymond Wiker <rwiker@gmail.com> wrote:
>>>
>>>> Bzzzzt! Wrong.
>>>
>>> So then aapple is selling old batteries in new laptops
>>
>> Bzzzzt! Wrong.
>
> How do you know?

Because it would be a pretty stupid thing to do, and Apple would be
found out if they did it. Apple aren't stupid, and I haven't heard
anybody[1] seriously suggesting that they are selling new laptops with old
batteries. 

You should also look at the previous messages in this thread to see
exactly what I responded to - the first was "Electric Comet"'s statement
that battery lifetime is unrelated to use (which is untrue); the second
was his conclusion that, since he was wrong on that, Apple must be
selling new laptops with old batteries.

Facts and logic do not seem to be strong points with "Electric Comet".

Footnotes: 
[1]  Except for "Electric Comet".

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#72036

In article <m2619pk5c3.fsf@gmail.com>, Raymond Wiker <rwiker@gmail.com>
wrote:
> Oregonian Haruspex <bob_davis_retired@yahoo.com> writes:
> > On 2015-03-24 05:46:02 +0000, Raymond Wiker said:
> >> Electric Comet <electric-comet@mail.invalid> writes:
> >>> On Mon, 23 Mar 2015 19:36:55 +0100
> >>> Raymond Wiker <rwiker@gmail.com> wrote:
> >>>
> >>>> Bzzzzt! Wrong.
> >>>
> >>> So then aapple is selling old batteries in new laptops
> >>
> >> Bzzzzt! Wrong.
> >
> > How do you know?
> 
> Because it would be a pretty stupid thing to do, and Apple would be
> found out if they did it. Apple aren't stupid, and I haven't heard
> anybody[1] seriously suggesting that they are selling new laptops with old
> batteries. 
> 
> You should also look at the previous messages in this thread to see
> exactly what I responded to - the first was "Electric Comet"'s statement
> that battery lifetime is unrelated to use (which is untrue); the second
> was his conclusion that, since he was wrong on that, Apple must be
> selling new laptops with old batteries.
> 
> Facts and logic do not seem to be strong points with "Electric Comet".
> 
> Footnotes: 
> [1]  Except for "Electric Comet".

It depends on your definition of "new". Resellers may well sell a
laptop that has been sitting on the shelf for a while as "new" (since
it has never been opened or used), but the battery will still have been
degrading while it has been sitting there and could be quite old.

*BUT* that's pretty unlikely from Apple since they don't tend to keep a
lot of stock sitting around. It might happen with a "refurbished"
laptop, but then that isn't "new".

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#72039

Okay, so one time? In band camp? Raymond Wiker <rwiker@gmail.com> was all, like:
> Oregonian Haruspex <bob_davis_retired@yahoo.com> writes:

>> On 2015-03-24 05:46:02 +0000, Raymond Wiker said:
>>
>>> Electric Comet <electric-comet@mail.invalid> writes:
>>>
>>>> On Mon, 23 Mar 2015 19:36:55 +0100
>>>> Raymond Wiker <rwiker@gmail.com> wrote:
>>>>
>>>>> Bzzzzt! Wrong.
>>>>
>>>> So then aapple is selling old batteries in new laptops
>>>
>>> Bzzzzt! Wrong.
>>
>> How do you know?

> Because it would be a pretty stupid thing to do, and Apple would be
> found out if they did it. Apple aren't stupid, and I haven't heard
> anybody[1] seriously suggesting that they are selling new laptops with old
> batteries. 

It's also illegal.

-- 
http://2blog.kreme.com
He [Carrot] could lead armies, Angua thought. He really could. Some
people have inspired whole countries to great deeds because of the power
of their vision. And so could he. Not because he dreams about marching
hordes, or world domination, or an empire of a thousand years. Just
because he thinks that everyone's really decent underneath and would get
along just fine if only they made an effort, and he believes that
strongly it burns like a flame that is bigger than he is.

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#72057

On Wed, 25 Mar 2015 06:34:52 +0100
Raymond Wiker <rwiker@gmail.com> wrote:

> statement that battery lifetime is unrelated to use (which is
> untrue); the second was his conclusion that, since he was wrong on

can you prove it


















 

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#72497

On 2015-03-25 05:34:52 +0000, Raymond Wiker said:

> Oregonian Haruspex <bob_davis_retired@yahoo.com> writes:
> 
>> On 2015-03-24 05:46:02 +0000, Raymond Wiker said:
>> 
>>> Electric Comet <electric-comet@mail.invalid> writes:
>>> 
>>>> On Mon, 23 Mar 2015 19:36:55 +0100
>>>> Raymond Wiker <rwiker@gmail.com> wrote:
>>>> 
>>>>> Bzzzzt! Wrong.
>>>> 
>>>> So then aapple is selling old batteries in new laptops
>>> 
>>> Bzzzzt! Wrong.
>> 
>> How do you know?
> 
> Because it would be a pretty stupid thing to do, and Apple would be
> found out if they did it. Apple aren't stupid, and I haven't heard
> anybody[1] seriously suggesting that they are selling new laptops with old
> batteries.
> 
> You should also look at the previous messages in this thread to see
> exactly what I responded to - the first was "Electric Comet"'s statement
> that battery lifetime is unrelated to use (which is untrue); the second
> was his conclusion that, since he was wrong on that, Apple must be
> selling new laptops with old batteries.
> 
> Facts and logic do not seem to be strong points with "Electric Comet".
> 
> Footnotes:
> [1]  Except for "Electric Comet".

So you don't actually know.  You could have just said that instead of 
beating around the bush.

Apple is clearly content to let its software quality decline gradually 
- why would it be unfair to assume the same about their hardware?  
Especially something that is expected to wear out anyway, and could 
lead to more sales in the future as a person simply replaces their 
"broken" computer.

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#72499

On 2015-03-31, Oregonian Haruspex <bob_davis_retired@yahoo.com> wrote:
>
> Apple is clearly content to let its software quality decline gradually 

Sorry, but you'll need to provide evidence of a decline in quality
before we'll just swallow that load. Given that there have been quality
issues with Apple's software releases ever since I can remember, I won't
hold my breath.

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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