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"Installer" Problems

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  "Installer" Problems KRL <karl@hotmail.com> - 2014-07-14 16:35 -0400
    Re: "Installer" Problems Jolly Roger <jollyroger@pobox.com> - 2014-07-14 21:13 +0000
      Re: "Installer" Problems KRL <karl@hotmail.com> - 2014-07-14 18:14 -0400
        Re: "Installer" Problems Jolly Roger <jollyroger@pobox.com> - 2014-07-14 22:32 +0000
        Re: "Installer" Problems dempson@actrix.gen.nz (David Empson) - 2014-07-15 10:50 +1200
          Re: "Installer" Problems KRL <karl@hotmail.com> - 2014-07-15 08:30 -0400
            Re: "Installer" Problems dempson@actrix.gen.nz (David Empson) - 2014-07-16 01:01 +1200
            Re: "Installer" Problems Tim Streater <timstreater@greenbee.net> - 2014-07-15 14:43 +0100

#62228 — "Installer" Problems

Somehow, I've corrupted whatever system file there is to automatically
install - installer packages : .pkg or .mpkg

Any installer package comes up with a gray icon.  When I "info" it it
says that it will open in "text edit"  or earlier "terminal"
Text edit was tried by me after "terminal" didn't work.  So now I have
two installer packages that won't install because they don't know how
to install themselves.

Help.

Thanks

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#62229

On 2014-07-14, KRL <karl@hotmail.com> wrote:
> Somehow, I've corrupted whatever system file there is to automatically
> install - installer packages : .pkg or .mpkg
>
> Any installer package comes up with a gray icon.  When I "info" it it
> says that it will open in "text edit"  or earlier "terminal"
> Text edit was tried by me after "terminal" didn't work.  So now I have
> two installer packages that won't install because they don't know how
> to install themselves.
>
> Help.

When you view the Info window for the package file, does the Open With
menu contain an item called "Installer", or just "Text Edit" and
"terminal"?

Just in case, check to make sure you actually have the Installer
application on your system. I'm running 10.9 and it's located here in my
file system: 

/System/Library/CoreServices/Installer.app

If it's not there (assuming you are running 10.9 as well), your system
is missing critical components, and you should probably consider
re-installing the OS and then restoring your user data from backup.

If you open the Info window for the package file again and look at the
Open With section, does the pop-up menu have an item for "Installer"? If
not, you should be able to choose "Other" and then navigate to the
location of the Installer application to choose it, and then make it the
default by clicking the "Change All" button below the menu.

It's also possible that your Launch Services database is somehow
corrupted. You can reset it easily with a simple command line (below).
You can do this even if nothing is wrong with the database, as all it
does it rebuild the database from scratch based on the applications that
are currently installed on your system. Here's the command (all on one
line):

/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister
-kill -r -domain local -domain system -domain user

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#62233

Thanks !

Yes, I'm running 10.9.3.
And I can't FIND a core services in the system library.
Looks like the best way would to re-install.  But how?
There's no Mavericks disk !

KRL



In article <c2ivg3Fb0eiU1@mid.individual.net>, Jolly Roger
<jollyroger@pobox.com> wrote:

> On 2014-07-14, KRL <karl@hotmail.com> wrote:
> > Somehow, I've corrupted whatever system file there is to automatically
> > install - installer packages : .pkg or .mpkg
> >
> > Any installer package comes up with a gray icon.  When I "info" it it
> > says that it will open in "text edit"  or earlier "terminal"
> > Text edit was tried by me after "terminal" didn't work.  So now I have
> > two installer packages that won't install because they don't know how
> > to install themselves.
> >
> > Help.
> 
> When you view the Info window for the package file, does the Open With
> menu contain an item called "Installer", or just "Text Edit" and
> "terminal"?
> 
> Just in case, check to make sure you actually have the Installer
> application on your system. I'm running 10.9 and it's located here in my
> file system: 
> 
> /System/Library/CoreServices/Installer.app
> 
> If it's not there (assuming you are running 10.9 as well), your system
> is missing critical components, and you should probably consider
> re-installing the OS and then restoring your user data from backup.
> 
> If you open the Info window for the package file again and look at the
> Open With section, does the pop-up menu have an item for "Installer"? If
> not, you should be able to choose "Other" and then navigate to the
> location of the Installer application to choose it, and then make it the
> default by clicking the "Change All" button below the menu.
> 
> It's also possible that your Launch Services database is somehow
> corrupted. You can reset it easily with a simple command line (below).
> You can do this even if nothing is wrong with the database, as all it
> does it rebuild the database from scratch based on the applications that
> are currently installed on your system. Here's the command (all on one
> line):
> 
> /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister
> -kill -r -domain local -domain system -domain user

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#62236

On 2014-07-14, KRL <karl@hotmail.com> wrote:
>
> Thanks !

Welcome. 

(Please don't top post in the future, as it's considered bad etiquette
on Usenet.)
 
> Yes, I'm running 10.9.3.
> And I can't FIND a core services in the system library.

Type this into a terminal window and paste the results here:

ls -l /System/Library/Frameworks/

> Looks like the best way would to re-install.  But how?
> There's no Mavericks disk !

Try this:

1. Shut down the computer.

2. Hold down the Alt/Option key on the keyboard.

3. While the key is held down, start up the computer. You should
eventually see a list of volumes. One should be the Mac OS X "Recovery
HD" volume. 

4. Select the recovery volume and click the arrow below it to start the
computer on the recovery volume. You should then see the Mac OS X
Utilities screen, where you'll have the option of re-installing Mac OS
X. 

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#62238

KRL <karl@hotmail.com> wrote:

> Yes, I'm running 10.9.3.
> And I can't FIND a core services in the system library.

You may be looking in the wrong place. OS X wouldn't work in any useful
way if that folder didn't exist. For example, Finder is in there, as is
Dock.

Start at the top level of your startup drive, e.g. by using the "Go"
menu in Finder and choosing "Computer", then double-click the icon for
the startup drive.

From there, open the "System" folder, then "Library" folder inside the
System folder (this is not the same as the Library folder at the top
level of the drive).

In there, you should find a "CoreServices" folder. Open it.

Inside that you should have lots of items, including an application
called "Installer".

> Looks like the best way would to re-install.  But how?
> There's no Mavericks disk !

If it turns out that you do need to reinstall Mavericks (which hasn't
been established yet), the normal method is to restart from the recovery
partition, which you do by holding down Command-R while starting up the
computer. One of the options presented in its menu is to install the
operating system (which it will download again from Apple).

> In article <c2ivg3Fb0eiU1@mid.individual.net>, Jolly Roger
> <jollyroger@pobox.com> wrote:
> 
> > On 2014-07-14, KRL <karl@hotmail.com> wrote:
> > > Somehow, I've corrupted whatever system file there is to automatically
> > > install - installer packages : .pkg or .mpkg
> > >
> > > Any installer package comes up with a gray icon.  When I "info" it it
> > > says that it will open in "text edit"  or earlier "terminal"
> > > Text edit was tried by me after "terminal" didn't work.  So now I have
> > > two installer packages that won't install because they don't know how
> > > to install themselves.
> > >
> > > Help.
> > 
> > When you view the Info window for the package file, does the Open With
> > menu contain an item called "Installer", or just "Text Edit" and
> > "terminal"?
> > 
> > Just in case, check to make sure you actually have the Installer
> > application on your system. I'm running 10.9 and it's located here in my
> > file system: 
> > 
> > /System/Library/CoreServices/Installer.app
> > 
> > If it's not there (assuming you are running 10.9 as well), your system
> > is missing critical components, and you should probably consider
> > re-installing the OS and then restoring your user data from backup.
> > 
> > If you open the Info window for the package file again and look at the
> > Open With section, does the pop-up menu have an item for "Installer"? If
> > not, you should be able to choose "Other" and then navigate to the
> > location of the Installer application to choose it, and then make it the
> > default by clicking the "Change All" button below the menu.
> > 
> > It's also possible that your Launch Services database is somehow
> > corrupted. You can reset it easily with a simple command line (below).
> > You can do this even if nothing is wrong with the database, as all it
> > does it rebuild the database from scratch based on the applications that
> > are currently installed on your system. Here's the command (all on one
> > line):
> > 
> > /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServi
> > ces.framework/Support/lsregister -kill -r -domain local -domain system
> > -domain user

-- 
David Empson
dempson@actrix.gen.nz

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#62253

In article <1lotmjf.4txflj312kbaN%dempson@actrix.gen.nz>, David Empson
<dempson@actrix.gen.nz> wrote:

> KRL <karl@hotmail.com> wrote:
> 
> > Yes, I'm running 10.9.3.
> > And I can't FIND a core services in the system library.
> 
> You may be looking in the wrong place. OS X wouldn't work in any useful
> way if that folder didn't exist. For example, Finder is in there, as is
> Dock.
> 
> Start at the top level of your startup drive, e.g. by using the "Go"
> menu in Finder and choosing "Computer", then double-click the icon for
> the startup drive.
> 
> From there, open the "System" folder, then "Library" folder inside the
> System folder (this is not the same as the Library folder at the top
> level of the drive).
> 
> In there, you should find a "CoreServices" folder. Open it.
> 
> Inside that you should have lots of items, including an application
> called "Installer".
> 
> > Looks like the best way would to re-install.  But how?
> > There's no Mavericks disk !
> 
> If it turns out that you do need to reinstall Mavericks (which hasn't
> been established yet), the normal method is to restart from the recovery
> partition, which you do by holding down Command-R while starting up the
> computer. One of the options presented in its menu is to install the
> operating system (which it will download again from Apple).
> 
> > In article <c2ivg3Fb0eiU1@mid.individual.net>, Jolly Roger
> > <jollyroger@pobox.com> wrote:
> > 
> > > On 2014-07-14, KRL <karl@hotmail.com> wrote:
> > > > Somehow, I've corrupted whatever system file there is to automatically
> > > > install - installer packages : .pkg or .mpkg
> > > >
> > > > Any installer package comes up with a gray icon.  When I "info" it it
> > > > says that it will open in "text edit"  or earlier "terminal"
> > > > Text edit was tried by me after "terminal" didn't work.  So now I have
> > > > two installer packages that won't install because they don't know how
> > > > to install themselves.
> > > >
> > > > Help.
> > > 
> > > When you view the Info window for the package file, does the Open With
> > > menu contain an item called "Installer", or just "Text Edit" and
> > > "terminal"?
> > > 
> > > Just in case, check to make sure you actually have the Installer
> > > application on your system. I'm running 10.9 and it's located here in my
> > > file system: 
> > > 
> > > /System/Library/CoreServices/Installer.app
> > > 
> > > If it's not there (assuming you are running 10.9 as well), your system
> > > is missing critical components, and you should probably consider
> > > re-installing the OS and then restoring your user data from backup.
> > > 
> > > If you open the Info window for the package file again and look at the
> > > Open With section, does the pop-up menu have an item for "Installer"? If
> > > not, you should be able to choose "Other" and then navigate to the
> > > location of the Installer application to choose it, and then make it the
> > > default by clicking the "Change All" button below the menu.
> > > 
> > > It's also possible that your Launch Services database is somehow
> > > corrupted. You can reset it easily with a simple command line (below).
> > > You can do this even if nothing is wrong with the database, as all it
> > > does it rebuild the database from scratch based on the applications that
> > > are currently installed on your system. Here's the command (all on one
> > > line):
> > > 
> > > /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServi
> > > ces.framework/Support/lsregister -kill -r -domain local -domain system
> > > -domain user

David:

Here is what I have in that folder:

Install in Progress
InstallableMachines.plist
InstallerStatusNotifications.bundle
InternetSharing.bundle

No "Installer"
I'm wondering if I can find it using time machine?

KRL

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#62255

KRL <karl@hotmail.com> wrote:

> In article <1lotmjf.4txflj312kbaN%dempson@actrix.gen.nz>, David Empson
> <dempson@actrix.gen.nz> wrote:
> 
> > KRL <karl@hotmail.com> wrote:
> > 
> > > Yes, I'm running 10.9.3.
> > > And I can't FIND a core services in the system library.
> > 
> > You may be looking in the wrong place. OS X wouldn't work in any useful
> > way if that folder didn't exist. For example, Finder is in there, as is
> > Dock.
> > 
> > Start at the top level of your startup drive, e.g. by using the "Go"
> > menu in Finder and choosing "Computer", then double-click the icon for
> > the startup drive.
> > 
> > From there, open the "System" folder, then "Library" folder inside the
> > System folder (this is not the same as the Library folder at the top
> > level of the drive).
> > 
> > In there, you should find a "CoreServices" folder. Open it.
> > 
> > Inside that you should have lots of items, including an application
> > called "Installer".
> > 
> > > Looks like the best way would to re-install.  But how?
> > > There's no Mavericks disk !
> > 
> > If it turns out that you do need to reinstall Mavericks (which hasn't
> > been established yet), the normal method is to restart from the recovery
> > partition, which you do by holding down Command-R while starting up the
> > computer. One of the options presented in its menu is to install the
> > operating system (which it will download again from Apple).
> > 

[... JR's detailed instructions ...]

> David:
> 
> Here is what I have in that folder:
> 
> Install in Progress
> InstallableMachines.plist
> InstallerStatusNotifications.bundle
> InternetSharing.bundle
> 
> No "Installer"
> I'm wondering if I can find it using time machine?

I assume you only listed the ones near the word "Installer"?

My /System/Library/CoreServices has those four, out of a total of 138
items (some of which may have come from other things I've installed,
such as developer tools). Mine also has an "Installer" (with a .app
suffix, which Finder hides by default). It should come in the middle of
those four.

That clearly indicates your Installer application is missing. Either you
have a corrupted file system which lost track of just that application
(unlikely), or the Installer application has been deleted, renamed or
moved. An attempt to do any of those in Finder would ask for
authentication as an administrator; in Terminal you would need root
privileges (e.g. via sudo).

A standard component missing from the System domain leads me to wonder
what else might be wrong with your system. I'd recommend reinstalling
the operating system rather than trying to use Time Machine to recover
just the Installer application.

It might be worth browsing through your Time Machine backups to see when
it disappeared. While looking at the CoreServices folder in Finder, use
the Enter Time Machine command, then search for Installer in the current
folder, then click the upward pointing arrow to go back in time. It will
go back to a point where the search results were different in some way.
Keep stepping back until you see Installer appear.

That should give you a date and time when it last existed, so the action
which deleted it happened some time in the following day or week.

-- 
David Empson
dempson@actrix.gen.nz

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#62258

In article <150720140830085157%karl@hotmail.com>, KRL
<karl@hotmail.com> wrote:

> In article <1lotmjf.4txflj312kbaN%dempson@actrix.gen.nz>, David Empson
> <dempson@actrix.gen.nz> wrote:
> 
> > KRL <karl@hotmail.com> wrote:
> > 
> > > Yes, I'm running 10.9.3.
> > > And I can't FIND a core services in the system library.
> > 
> > You may be looking in the wrong place. OS X wouldn't work in any useful
> > way if that folder didn't exist. For example, Finder is in there, as is
> > Dock.
> > 
> > Start at the top level of your startup drive, e.g. by using the "Go"
> > menu in Finder and choosing "Computer", then double-click the icon for
> > the startup drive.
> > 
> > From there, open the "System" folder, then "Library" folder inside the
> > System folder (this is not the same as the Library folder at the top
> > level of the drive).
> > 
> > In there, you should find a "CoreServices" folder. Open it.
> > 
> > Inside that you should have lots of items, including an application
> > called "Installer".
> > 
> > > Looks like the best way would to re-install.  But how?
> > > There's no Mavericks disk !
> > 
> > If it turns out that you do need to reinstall Mavericks (which hasn't
> > been established yet), the normal method is to restart from the recovery
> > partition, which you do by holding down Command-R while starting up the
> > computer. One of the options presented in its menu is to install the
> > operating system (which it will download again from Apple).
> > 
> > > In article <c2ivg3Fb0eiU1@mid.individual.net>, Jolly Roger
> > > <jollyroger@pobox.com> wrote:
> > > 
> > > > On 2014-07-14, KRL <karl@hotmail.com> wrote:
> > > > > Somehow, I've corrupted whatever system file there is to automatically
> > > > > install - installer packages : .pkg or .mpkg
> > > > >
> > > > > Any installer package comes up with a gray icon.  When I "info" it it
> > > > > says that it will open in "text edit"  or earlier "terminal"
> > > > > Text edit was tried by me after "terminal" didn't work.  So now I have
> > > > > two installer packages that won't install because they don't know how
> > > > > to install themselves.
> > > > >
> > > > > Help.
> > > > 
> > > > When you view the Info window for the package file, does the Open With
> > > > menu contain an item called "Installer", or just "Text Edit" and
> > > > "terminal"?
> > > > 
> > > > Just in case, check to make sure you actually have the Installer
> > > > application on your system. I'm running 10.9 and it's located here in my
> > > > file system: 
> > > > 
> > > > /System/Library/CoreServices/Installer.app
> > > > 
> > > > If it's not there (assuming you are running 10.9 as well), your system
> > > > is missing critical components, and you should probably consider
> > > > re-installing the OS and then restoring your user data from backup.
> > > > 
> > > > If you open the Info window for the package file again and look at the
> > > > Open With section, does the pop-up menu have an item for "Installer"? If
> > > > not, you should be able to choose "Other" and then navigate to the
> > > > location of the Installer application to choose it, and then make it the
> > > > default by clicking the "Change All" button below the menu.
> > > > 
> > > > It's also possible that your Launch Services database is somehow
> > > > corrupted. You can reset it easily with a simple command line (below).
> > > > You can do this even if nothing is wrong with the database, as all it
> > > > does it rebuild the database from scratch based on the applications that
> > > > are currently installed on your system. Here's the command (all on one
> > > > line):
> > > > 
> > > > /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServi
> > > > ces.framework/Support/lsregister -kill -r -domain local -domain system
> > > > -domain user
> 
> David:
> 
> Here is what I have in that folder:
> 
> Install in Progress
> InstallableMachines.plist
> InstallerStatusNotifications.bundle
> InternetSharing.bundle

In /System/Library/CoreServices/ you mean? Blimey. I've got 139 items
in that folder, including Installer.app.

-- 
"Once you adopt the unix paradigm, the variants cease to be a problem - you
bitch, of course, but that's because bitching is fun, unlike M$ OS's, where 
bitching is required to keep your head from exploding." - S Stremler in afc

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