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| From | Jolly Roger <jollyroger@pobox.com> |
| Newsgroups | comp.sys.mac.system |
| Subject | Re: Changes in Apple support policy? |
| Date | 8 Jul 2014 15:41:26 GMT |
| Organization | People for the Ethical Treatment of Pirates |
| Lines | 29 |
| Message-ID | <c22hp5F9jU7@mid.individual.net> (permalink) |
| References | <dfritzin-48ACF1.10233008072014@news.eternal-september.org> <lpgv1s$l5g$1@dont-email.me> <dfritzin-3357A5.10342308072014@news.eternal-september.org> |
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On 2014-07-08, David Fritzinger <dfritzin@nospam.mac.com> wrote: > In article <lpgv1s$l5g$1@dont-email.me>, > Lloyd E Parsons <lloydp21@live.com> wrote: > >> On 2014-07-08 14:23:30 +0000, David Fritzinger said: >> >> > Has Apple changed their support policy? About a month ago, I had a >> > problem with the Contacts App, and Apple support worked the whole issue >> > with me. Today, I am having a Mail problem on my 2010 iMac, running >> > Mountain Lion, and when I tried to contact Apple support, my only option >> > was to pay $19 for a support call or chat? What is going on? >> >> Since your 2010 iMac is well out of warranty I assume, they should have >> charged you for the first call. No change, though sometimes you can >> get free help even after warranty for no apparent rhyme or reason. > > Perhaps the difference is that the Contacts problem affected all my > devices, including my iPhone 5S, which is still under warranty, while > Mail problem only occurs on my 4 year old iMac. > > Oh well... Well, yeah that might explain it! : D -- E-mail sent to this address may be devoured by my ravenous SPAM filter. I often ignore posts from Google. Use a real news client instead. JR
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Changes in Apple support policy? David Fritzinger <dfritzin@nospam.mac.com> - 2014-07-08 10:23 -0400
Re: Changes in Apple support policy? Lloyd E Parsons <lloydp21@live.com> - 2014-07-08 09:26 -0500
Re: Changes in Apple support policy? David Fritzinger <dfritzin@nospam.mac.com> - 2014-07-08 10:34 -0400
Re: Changes in Apple support policy? Lloyd E Parsons <lloydp21@live.com> - 2014-07-08 09:50 -0500
Re: Changes in Apple support policy? Jolly Roger <jollyroger@pobox.com> - 2014-07-08 15:41 +0000
Re: Changes in Apple support policy? Jolly Roger <jollyroger@pobox.com> - 2014-07-08 15:40 +0000
Re: Changes in Apple support policy? David Fritzinger <dfritzin@nospam.mac.com> - 2014-07-08 15:59 -0400
Re: Changes in Apple support policy? Jolly Roger <jollyroger@pobox.com> - 2014-07-08 23:18 +0000
Re: Changes in Apple support policy? howdy@doody.com - 2014-07-09 07:39 -0500
Re: Changes in Apple support policy? erilar <drache@chibardun.net.invalid> - 2014-07-09 15:41 -0500
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