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Groups > comp.sys.mac.apps > #28094 > unrolled thread

FaceTime: can't get past login procedure

Started byMartin Frost me at invalid stanford daht edu <nospam@stanford.edu.invalid>
First post2015-03-10 00:44 -0700
Last post2015-03-16 15:59 -0700
Articles 2 — 1 participant

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  FaceTime: can't get past login procedure Martin Frost me at invalid stanford daht edu <nospam@stanford.edu.invalid> - 2015-03-10 00:44 -0700
    Re: FaceTime: can't get past login procedure Martin Frost me at invalid stanford daht edu <nospam@stanford.edu.invalid> - 2015-03-16 15:59 -0700

#28094 — FaceTime: can't get past login procedure

FromMartin Frost me at invalid stanford daht edu <nospam@stanford.edu.invalid>
Date2015-03-10 00:44 -0700
SubjectFaceTime: can't get past login procedure
Message-ID<mysiddguug.fsf@Sunburn.Stanford.EDU>
I want to use FaceTime under Mavericks so that I can share stuff with
a remote colleage.

However, with FaceTime (3.0) on both my iMac (10.9.5) or MacBook Air
(10.9.5), whenever I type in my Apple ID's email address and password
in the FaceTime prompts and click Sign In, it briefly changes "Enter
Apple ID" to "Signing in..." and then changes it back to "Enter Apple
ID", leaving me apparently not signed in to FaceTime.  Only if I
deliberately enter a wrong password or ID does it say "Incorrect
Apple ID or password".  So I'm entering my info correctly but not
getting anywhere.

On another MacBook Air running 10.10.2, when I start FaceTime (3.0),
it logs me in without asking for my password and activates the
camera, showing me in the FaceTime window, ready to make a connection 
(which I verified I was able to do).

Is there some setting I need to fix under Mavericks to make FaceTime
work?

Martin

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#28231

FromMartin Frost me at invalid stanford daht edu <nospam@stanford.edu.invalid>
Date2015-03-16 15:59 -0700
Message-ID<mypp88lfb9.fsf@Sunburn.Stanford.EDU>
In reply to#28094
Martin Frost me at invalid stanford daht edu <nospam@stanford.edu.invalid> writes:

> I want to use FaceTime under Mavericks so that I can share stuff with
> a remote colleage.
> 
> However, with FaceTime (3.0) on both my iMac (10.9.5) or MacBook Air
> (10.9.5), whenever I type in my Apple ID's email address and password
> in the FaceTime prompts and click Sign In, it briefly changes "Enter
> Apple ID" to "Signing in..." and then changes it back to "Enter Apple
> ID", leaving me apparently not signed in to FaceTime.  Only if I
> deliberately enter a wrong password or ID does it say "Incorrect
> Apple ID or password".  So I'm entering my info correctly but not
> getting anywhere.
> 
> On another MacBook Air running 10.10.2, when I start FaceTime (3.0),
> it logs me in without asking for my password and activates the
> camera, showing me in the FaceTime window, ready to make a connection 
> (which I verified I was able to do).

This apparently happened because I have two-factor authentication
enabled for my Apple ID.  It seems that FaceTime under Mavericks has
no way of telling me why it fails to log me in when the password and
ID I use are correct.

FaceTime under a brand new Yosemite install, on the other hand, gave
me the relevant error message.

Setting up an application-specific Apple ID password for FaceTime
resolved the problem.

Martin

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